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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Webex Events (formerly Socio)

    Score8.9 out of 10
    N/AWebex Events (formerly Socio) gives event professionals event tech to power every stage of the event planning & execution process.N/A
    Pricing
    Webex Events (formerly Socio)
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Webex Events (formerly Socio)
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Webex Events (formerly Socio)
    Considered Both Products
    Cisco
    Chose Webex Events (formerly Socio)
    WebEx Events is definitely better suited when it comes to access the large scale audience and getting data from the participants, while providing them ease of access. However for small huddles and meeting set ups, the wider reach of Zoom or teams helps in connecting quickly, …
    Incentivized
    Chose Webex Events (formerly Socio)
    We are using Stova now for most events - this is a much more robust tool but certainly does take a lot more training to use it effectively. Their customer support is excellent and pricing is competitive. However their networking tools are very very basic and performed very …
    Incentivized
    Chose Webex Events (formerly Socio)
    We may make the switch to Zoom at some point because their new events product is very nice. And the brand recognition of Zoom is helpful for adoption as well. But we stay with Webex Events for now because we are a bit all in on it as it's where we run all of our events.
    Incentivized
    Chose Webex Events (formerly Socio)
    The Webinar experience from Zoom to Webex Events is a night and day difference. With Zoom our team would experience glitching and delays in audio/video, whereas with Webex Events, we would not. The only delay would be in the chat, as it would need time to catch up by a few …
    Incentivized
    Chose Webex Events (formerly Socio)
    WebEx Events has the same functionality as many other platforms, but with a more affordable price tag. I have also found it to be more intuitive and easy to use on the user side. I don't have experience on the administrative side with other platforms but we have been very …
    Incentivized
    Chose Webex Events (formerly Socio)
    Webex events has proved to be more stable and more accessible while allowing us to keep all the security layers in place. The fact that a person connecting to our trainings from the other side of the globe doesn't need to get his work computer prepared to assist, just his work …
    Incentivized
    Chose Webex Events (formerly Socio)
    Webex Events stood out because of the feature allowing for easy sign-on with Google accounts. Our schools use Google accounts for staff email, so this made registration and app access fairly easy. We received very few messages requesting assistance with registration or app …
    Incentivized
    Chose Webex Events (formerly Socio)
    Webex Events (Socio) is more conducive to larger meetings and networking. Guidebook served its purpose when our convention was on a smaller scale, and we didn't need additional functionality. Now that we have grown to a 1,000+ meetings, we need to have those additional features …
    Incentivized
    Chose Webex Events (formerly Socio)
    Socio was the most affordable, has a great team, and they're super easy-to-use. It's a comprehensive tool with a ton of capabilities, but we didn't feel like we were overpaying for a ton of bells and whistles that we wouldn't use.
    Incentivized
    Chose Webex Events (formerly Socio)
    I have had an opportunity to use BlueJeans Meetings before we switched to Webex Events. The main difference that I have discovered is that Webex Events has more conferencing features and less costly as compared to others. It has modern features that helps the user in preparing …
    Incentivized
    Chose Webex Events (formerly Socio)
    I did thorough research with about 6 other companies before deciding on Webex Events. This included multiple Zoom calls/demos on the product, free trials to try them out, etc. the prompt, and excellent customer service were very noticeable to me. They were very helpful and …
    Incentivized
    Chose Webex Events (formerly Socio)
    My experience with Webex Events has been the best and every event that we plan and execute with this tool is implemented successfully. The features that are set up in this product are simple and any member joining our meeting finds a simple process. The data dashboard gives us …
    Incentivized
    Chose Webex Events (formerly Socio)
    WebEx Events has more features and better UI than other event platforms. It has good analytics options and good customer support. It also has lot of features in messaging and meeting. Gamification is good and attendee can have profile with lot of options to have information. …
    Incentivized
    Chose Webex Events (formerly Socio)
    We have used multiple virtual event platforms in the past, as well as trialed several. We ultimately decided on Webex due to the aesthetics of the website, the incredibly easy build-out process, the 24/5 support, the user-friendly front-end interface, the multiple ways to …
    Incentivized
    Chose Webex Events (formerly Socio)
    Functionality and the ability for people that may not be very tech-savvy to use it was very important and Socio was that platform for my organization and what we needed.
    Incentivized
    Chose Webex Events (formerly Socio)
    It was a close call, but the deciding factor was the unmatched support we got with Socio. At Hopin, we would have to pay thousands extra to have support from their team (with building the site, external and internal questions, linking registration, etc). With Socio, we had …
    Incentivized
    Chose Webex Events (formerly Socio)
    By far, Socio offered the greatest value... functionality compared to cost. It was a no brainer! Socio also won the day with customizable and pre-assigned schedules, which save our attendees quite a bit of time! We also appreciated the opportunity to upgrade to the white label …
    Incentivized
    Chose Webex Events (formerly Socio)
    Guidebook is more suited for an in-person event, but Socio is more feature-rich.
    Incentivized
    Chose Webex Events (formerly Socio)
    I was not the one who decided to use Socio but we have used another provider last year which was no where near as good. I am not sure who it was, I'm sorry!
    Incentivized
    Chose Webex Events (formerly Socio)
    Socio was the only one who was able to meet its promise to connect to our website and perform as hoped. Their customer service far surpasses the others but they also were price competitive.
    Incentivized
    Chose Webex Events (formerly Socio)
    We didn't consider any other platforms. Once I came across Socio I knew it was the perfect fit for our event's goals. We had a very short time frame for getting our virtual event set up and the Socio team jumped right in and was SO helpful at getting us up and launched in two …
    Incentivized
    Chose Webex Events (formerly Socio)
    Socio offers more features for attendees, admins, speakers and sponsors which we didn't find with other companies.
    Incentivized
    Key User Insights
    Would buy again
    96%
    Would buy again
    71 Answers
    Delivers good value for the price
    99%
    Delivers good value for the price
    68 Answers
    Happy with the feature set
    99%
    Happy with the feature set
    73 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    62 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    65 Answers
    Features
    Webex Events (formerly Socio)
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Webex Events (formerly Socio)
    Feature
    Webex Events (formerly Socio)
    8.7
    20 Ratings
    1% above category average
    Responsive Design for Web Access8.720 Ratings
    Mobile Application8.720 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile8.720 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Webex Events (formerly Socio)
    Feature
    Webex Events (formerly Socio)
    9.6
    17 Ratings
    14% above category average
    Calendar integration10.01 Ratings
    Meeting initiation10.01 Ratings
    Integrates with social media10.01 Ratings
    Record meetings / events9.516 Ratings
    Slideshows9.01 Ratings
    Event registration9.215 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Webex Events (formerly Socio)
    Feature
    Webex Events (formerly Socio)
    9.3
    16 Ratings
    11% above category average
    Live chat9.316 Ratings
    Audience polling9.415 Ratings
    Q&A9.216 Ratings
    Online Events Security
    Comparison of Online Events Security features of Webex Events (formerly Socio)
    Feature
    Webex Events (formerly Socio)
    9.4
    15 Ratings
    9% above category average
    User authentication9.515 Ratings
    Participant roles & permissions9.115 Ratings
    Confidential attendee list9.615 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of Webex Events (formerly Socio)
    Feature
    Webex Events (formerly Socio)
    8.7
    17 Ratings
    3% above category average
    Branding options8.715 Ratings
    Attendee list export8.817 Ratings
    Virtual Event
    Comparison of Virtual Event features of Webex Events (formerly Socio)
    Feature
    Webex Events (formerly Socio)
    9.3
    22 Ratings
    15% above category average
    Registration, RSVP, and ticketing9.018 Ratings
    Email marketing10.01 Ratings
    Livestreaming8.919 Ratings
    Audience engagement9.122 Ratings
    Event recording9.419 Ratings
    Virtual booths9.318 Ratings
    Networking9.319 Ratings
    Event analytics9.620 Ratings
    Best Alternatives
    Webex Events (formerly Socio)
    Small Businesses
    Whova
    Score9.6 out of 10
    Medium-sized Companies
    Splash
    Score7.7 out of 10
    Enterprises
    Whova
    Score9.6 out of 10
    All AlternativesView all alternatives
    User Ratings
    Webex Events (formerly Socio)
    Likelihood to Recommend
    8.8
    (74 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    Usability
    6.4
    (1 ratings)
    Support Rating
    6.4
    (2 ratings)
    User Testimonials
    Webex Events (formerly Socio)
    Likelihood to Recommend
    Cisco
    WebEx Events is a great tool for hosting both an event website and an onsite event app. If you are looking to integrate an on onsite and online event, they have this capability, as well. The staff is always very helpful and I am able to get answers to my questions in a timely manner
    Incentivized
    Read full review
    Pros
    Cisco
    • It has quite a few optional and customizable features that can be utilized.
    • It's easy to integrate your existing tools like Zoom, YouTube, Vimeo, and streaming services.
    • It's flexible in the way that you upload content in that you can enter things one at a time on the website, or use a spreadsheet to upload a larger amount of content.
    Incentivized
    Read full review
    Cons
    Cisco
    • Sometimes I feel like it uses too many resources and makes my computer go slower
    • Chats of the webinar dissappear by default, but sometimes important info is shared and could be nice to have the option to save it
    • The quality of the video gets chosen by webex by default, sometimes maybe it would be nice to get the option to fix manually what's the minimum quality you want. Just to not talk with pixels
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    Of course something could happen to our orgs ability to put on a conference or Socio could fundamentally change their product or their customer service - but barring any magor shift there is nothing that is even close to competing for our attention here.
    Incentivized
    Read full review
    Usability
    Cisco
    Some Android users could not get the app to work, so they had to use the web-based version of our conference guide. Most functionality was still there, but they could not pull up the QR code, which impeded the registration process. The presence of the log in with Apple ID button caused issues because most work emails were not attached to Apple ID, which caused access issues.
    Incentivized
    Read full review
    Support Rating
    Cisco
    Socio (now WebexEvents) is one of two products I use that gets customer service right. Not only can you get an answer from an actual person quickly during business hours - but if you are asking after hours, you know the response will be waiting for you in the morning. Not only are they fast, but they are also smart about their products and customers. There is very little back and forth trying to explain the problem I am having, or the new way I am trying to use their product, that may even be novel for them.
    Incentivized
    Read full review
    Alternatives Considered
    Cisco
    We have used multiple virtual event platforms in the past, as well as trialed several. We ultimately decided on Webex due to the aesthetics of the website, the incredibly easy build-out process, the 24/5 support, the user-friendly front-end interface, the multiple ways to monetize sponsorships, and ultimately... the price. The value for what you get is incredible compared to other platforms.
    Read full review
    Return on Investment
    Cisco
    • By Webex Events (formerly Socio) supporting virtual events, a lot of resources are saved and chances of physical interruptions eliminated.
    • The virtual events supported by Webex Events (formerly Socio) accommodates a multitude or huge audience, which makes the company known globally.
    • The live streaming of the conducted event ensure a wide coverage and minimal resources are required.
    Incentivized
    Read full review
    ScreenShots

    Webex Events (formerly Socio) Screenshots

    Screenshot of the Webex Events (formerly Socio) Video Room: Attendees can chat, join topically based discussion rooms, set-up 1:1 video meetings, and connect from anywhere.Screenshot of the Webex Events (formerly Socio) Data Dashboard: From high-level attendee engagement analytics to drill down sponsor ROI metrics, Socio’s Data Dashboard offers insights to see what’s working (and what’s not) in real-time.Screenshot of the Webex Events (formerly Socio)  Lead Retrieval feature: So sponsors and exhibitors can capture leads with enriched data by scanning attendees’ QR codes and exporting them straight to their CRMs.