Webex Events (formerly Socio)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Webex Events (formerly Socio)
Score 8.6 out of 10
N/A
Webex Events (formerly Socio) gives event professionals event tech to power every stage of the event planning & execution process.N/A
Pricing
Webex Events (formerly Socio)
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Webex Events (formerly Socio)
Free Trial
No
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Webex Events (formerly Socio)
Considered Both Products
Webex Events (formerly Socio)
Chose Webex Events (formerly Socio)
Webex Events stood out because of the feature allowing for easy sign-on with Google accounts. Our schools use Google accounts for staff email, so this made registration and app access fairly easy. We received very few messages requesting assistance with registration or app …
Chose Webex Events (formerly Socio)
Socio was the only one who was able to meet its promise to connect to our website and perform as hoped. Their customer service far surpasses the others but they also were price competitive.
Chose Webex Events (formerly Socio)
WebEx Events has the same functionality as many other platforms, but with a more affordable price tag. I have also found it to be more intuitive and easy to use on the user side. I don't have experience on the administrative side with other platforms but we have been very …
Chose Webex Events (formerly Socio)
Webex events has proved to be more stable and more accessible while allowing us to keep all the security layers in place. The fact that a person connecting to our trainings from the other side of the globe doesn't need to get his work computer prepared to assist, just his work …
Chose Webex Events (formerly Socio)
Webex Events (Socio) is more conducive to larger meetings and networking. Guidebook served its purpose when our convention was on a smaller scale, and we didn't need additional functionality. Now that we have grown to a 1,000+ meetings, we need to have those additional features …
Chose Webex Events (formerly Socio)
I did thorough research with about 6 other companies before deciding on Webex Events. This included multiple Zoom calls/demos on the product, free trials to try them out, etc. the prompt, and excellent customer service were very noticeable to me. They were very helpful and …
Chose Webex Events (formerly Socio)
Socio was the most affordable, has a great team, and they're super easy-to-use. It's a comprehensive tool with a ton of capabilities, but we didn't feel like we were overpaying for a ton of bells and whistles that we wouldn't use.
Chose Webex Events (formerly Socio)
I have had an opportunity to use BlueJeans Meetings before we switched to Webex Events. The main difference that I have discovered is that Webex Events has more conferencing features and less costly as compared to others. It has modern features that helps the user in preparing …
Chose Webex Events (formerly Socio)
My experience with Webex Events has been the best and every event that we plan and execute with this tool is implemented successfully. The features that are set up in this product are simple and any member joining our meeting finds a simple process. The data dashboard gives us …
Chose Webex Events (formerly Socio)
WebEx Events has more features and better UI than other event platforms. It has good analytics options and good customer support. It also has lot of features in messaging and meeting. Gamification is good and attendee can have profile with lot of options to have information. …
Chose Webex Events (formerly Socio)
We have used multiple virtual event platforms in the past, as well as trialed several. We ultimately decided on Webex due to the aesthetics of the website, the incredibly easy build-out process, the 24/5 support, the user-friendly front-end interface, the multiple ways to …
Chose Webex Events (formerly Socio)
Functionality and the ability for people that may not be very tech-savvy to use it was very important and Socio was that platform for my organization and what we needed.
Chose Webex Events (formerly Socio)
It was a close call, but the deciding factor was the unmatched support we got with Socio. At Hopin, we would have to pay thousands extra to have support from their team (with building the site, external and internal questions, linking registration, etc). With Socio, we had …
Chose Webex Events (formerly Socio)
By far, Socio offered the greatest value... functionality compared to cost. It was a no brainer! Socio also won the day with customizable and pre-assigned schedules, which save our attendees quite a bit of time! We also appreciated the opportunity to upgrade to the white label …
Chose Webex Events (formerly Socio)
Guidebook is more suited for an in-person event, but Socio is more feature-rich.
Chose Webex Events (formerly Socio)
I was not the one who decided to use Socio but we have used another provider last year which was no where near as good. I am not sure who it was, I'm sorry!
Chose Webex Events (formerly Socio)
We didn't consider any other platforms. Once I came across Socio I knew it was the perfect fit for our event's goals. We had a very short time frame for getting our virtual event set up and the Socio team jumped right in and was SO helpful at getting us up and launched in two …
Chose Webex Events (formerly Socio)
Socio offers more features for attendees, admins, speakers and sponsors which we didn't find with other companies.
Chose Webex Events (formerly Socio)
I, unfortunately, was not a part of the vetting process so I'm unable to fairly rate it against other products.
Chose Webex Events (formerly Socio)
I was not part of the decision to use this as our platform for the event.
Chose Webex Events (formerly Socio)
I like OneCause, but it is lacking in the ability to engage my attendee. I use the donation and silent auction links within my Socio account to tie it all together. The event platform area of OneCause is not enough to keep my guests engaged. When I added Socio to my events, my …
Chose Webex Events (formerly Socio)
I haven't really used any other platforms that are exactly like Socio.
Chose Webex Events (formerly Socio)
I haven't used a lot of platforms like Socio, but their website did a great job of promoting the product and their support team was very responsive when I reached out to them for information.
Top Pros
Top Cons
Features
Webex Events (formerly Socio)
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Webex Events (formerly Socio)
8.7
6 Ratings
5% above category average
Responsive Design for Web Access8.66 Ratings
Mobile Application9.06 Ratings
Dashboard / Report / Visualization Interactivity on Mobile8.66 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Webex Events (formerly Socio)
9.4
5 Ratings
14% above category average
Calendar integration10.01 Ratings
Meeting initiation10.01 Ratings
Integrates with social media10.01 Ratings
Record meetings / events8.74 Ratings
Slideshows9.01 Ratings
Event registration8.75 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Webex Events (formerly Socio)
8.4
4 Ratings
4% above category average
Live chat8.74 Ratings
Audience polling8.63 Ratings
Q&A8.04 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Webex Events (formerly Socio)
9.1
4 Ratings
6% above category average
User authentication8.94 Ratings
Participant roles & permissions9.14 Ratings
Confidential attendee list9.34 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
Webex Events (formerly Socio)
8.5
4 Ratings
3% above category average
Branding options8.23 Ratings
Attendee list export8.94 Ratings
Virtual Event
Comparison of Virtual Event features of Product A and Product B
Webex Events (formerly Socio)
8.7
5 Ratings
7% above category average
Registration, RSVP, and ticketing8.64 Ratings
Email marketing10.01 Ratings
Livestreaming8.74 Ratings
Audience engagement8.15 Ratings
Event recording8.74 Ratings
Virtual booths8.04 Ratings
Networking8.44 Ratings
Event analytics8.74 Ratings
Best Alternatives
Webex Events (formerly Socio)
Small Businesses
OneCause
OneCause
Score 9.2 out of 10
Medium-sized Companies
OneCause
OneCause
Score 9.2 out of 10
Enterprises
Slido
Slido
Score 9.2 out of 10
All AlternativesView all alternatives
User Ratings
Webex Events (formerly Socio)
Likelihood to Recommend
9.2
(56 ratings)
Likelihood to Renew
9.1
(2 ratings)
Support Rating
8.2
(1 ratings)
User Testimonials
Webex Events (formerly Socio)
Likelihood to Recommend
Cisco
WebEx Events is a great tool for hosting both an event website and an onsite event app. If you are looking to integrate an on onsite and online event, they have this capability, as well. The staff is always very helpful and I am able to get answers to my questions in a timely manner
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Pros
Cisco
  • It has quite a few optional and customizable features that can be utilized.
  • It's easy to integrate your existing tools like Zoom, YouTube, Vimeo, and streaming services.
  • It's flexible in the way that you upload content in that you can enter things one at a time on the website, or use a spreadsheet to upload a larger amount of content.
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Cons
Cisco
  • Sometimes I feel like it uses too many resources and makes my computer go slower
  • Chats of the webinar dissappear by default, but sometimes important info is shared and could be nice to have the option to save it
  • The quality of the video gets chosen by webex by default, sometimes maybe it would be nice to get the option to fix manually what's the minimum quality you want. Just to not talk with pixels
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Likelihood to Renew
Cisco
Of course something could happen to our orgs ability to put on a conference or Socio could fundamentally change their product or their customer service - but barring any magor shift there is nothing that is even close to competing for our attention here.
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Support Rating
Cisco
Socio (now WebexEvents) is one of two products I use that gets customer service right. Not only can you get an answer from an actual person quickly during business hours - but if you are asking after hours, you know the response will be waiting for you in the morning. Not only are they fast, but they are also smart about their products and customers. There is very little back and forth trying to explain the problem I am having, or the new way I am trying to use their product, that may even be novel for them.
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Alternatives Considered
Cisco
We have used multiple virtual event platforms in the past, as well as trialed several. We ultimately decided on Webex due to the aesthetics of the website, the incredibly easy build-out process, the 24/5 support, the user-friendly front-end interface, the multiple ways to monetize sponsorships, and ultimately... the price. The value for what you get is incredible compared to other platforms.
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Return on Investment
Cisco
  • User retention has increased by 25% with the help of Webex Events
  • Lead retrieval at events is made very simple, thereby saving a lot of time for us
  • Session tracking gives us a lot of valuable insights, helping us understand our users better
  • Lead location tracking is present which helps us segment our audience better
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ScreenShots

Webex Events (formerly Socio) Screenshots

Screenshot of Webex Events (formerly Socio) Video Rooms: Attendees can chat, join topically based discussion rooms, set-up 1:1 video meetings, and connect from anywhere.Screenshot of Webex Events (formerly Socio) Data Dashboard: From high-level attendee engagement analytics to drill down sponsor ROI metrics, Socio’s Data Dashboard offers insights to see what’s working (and what’s not) in real-time.Screenshot of Webex Events (formerly Socio)  Lead Retrieval: So sponsors and exhibitors can capture leads with enriched data by scanning attendees’ QR codes and exporting them straight to their CRMs.