Brightmine (formerly XpertHR) is a global provider of people data, analytics and insight. Brightmine is a division of LexisNexis Data Services, within RELX®, a global provider of information-based analytics and decision tools. RELX serves customers in 180+ countries with 35,000+ employees.
Having used both Mineral and Brightmine, overall I think they are comparable tools. Brightmine has stood out as being an easy to use platform. I also appreciate that when searching for information, on the Brightmine site, there are suggestions links/additional links presented …
I think SHRM has great resources and more resources for "nuanced" situations or scenarios and can get more into the nitty gritty issues, whereas I use Brightmine for just the facts on "what" is being updated and not "how" to make it work for our organization. SHRM can be …
Brightmine is more comprehensive regarding the information and resources available for employment laws at the federal level and in all states. I access Brightmine daily, and find more relevant resources on Brightmine than on any other website. Other sites are good for articles …
I got to Brightmine when I want to understand the laws and regulations in the 50 states and federal. I will go to SHRM to assist with developing HR policies.
For HR compliance database, Brightmine is the only tool I have used in that product area so I am not really able to compare with other products. My experience with Brightmine has been a very positive one. Keep up the great work!
Brightmine provides better data coverage, has a far more responsive support team, and we were able to negotiate a better price than our previous provider.
Brightmine is the only platform I trust when it comes to my regular use. I know if I need something I will be able to locate it easily and know the content is accurate and user friendly. Whereas some providers are more difficult to navigate. I love how comprehensive the …
I have previously used Croner. I wouldn't say it's any worse than Brightmine, but I have found Brightmine much easier to navigate, and the overall customer experience seems better. I do think Brightmine could offer more webinars.
We were previously with Make UK but were not on the list above, and the range of policies and templates was limited. Brightmine has a more extensive library.
When troubleshooting and needing state specific compliance, I have been able to quickly access and validate data to make informed decisions. For example, when working with a multi-state population of employees, I have repeatedly used Brightmine to review state specific laws at employment separations. When working on employee handbook updates, I have been able to utilize Brightmine to review current policy requirements as well as use as a starting point for drafting policy updates. It has been a very great tool - very turnkey.
Frequent technology issues - the system will not be available and I get an error code. This is not good when I need to find information right then. I feel concerned when this happens because I pay a lot for the product and I expect it to be available when I need it.
Without realising it we use Brightmine so often and it is so beneficial as our daily roles are onerous. By having a tool there that covers such a wide variety of products we can rest assured we know if we need something we can find it on there easily. With no hassle.
The website is so easy to use and navigate through. I check this website weekly on the states I am responsible for, and it is so well organized to quickly find those states. I also use this to check up on information with policies and laws I run into and all the information is quick and easy to find.
It is almost always available when I need it. I have only ran into 2 situations where I received an error message and could not get logged in but was told this was a widespread issue that would quickly be resolved.
Everything loads quickly and is exactly where I need it to be. I like how the sidebar breaks down different sections of policies for each state to help me find what I am looking for or gives suggestions or documents to review that may also be helpful
The initial support was brilliant with a colleague who showed us how to use the platform, as the platform is so easy to navigate we havent had further support but i know if i needed any i could contact brightmine to offer the support. It is so easy to use so havent needed to
The people on the call training us were very friendly and knowledgeable! They helped me learn of new tabs for finding templates to create new trainings to update departments on policies and procedures. It also has great excel sheets so I can see side by side differences between states regarding different laws and compensation changes.
I didnt implement but just wanted to say the person providing the training was brilliant and guided us through each page so we knew how to navigate, also allowed us to ask a lot of questions if we needed to which was helpful. So we could go away with confidence to use it
Brightmine has more expansive details of state laws than SHRM. We often receive SHRM articles that offer new insight or instruction on compliance. Although these articles are valuable, they may have gaps in knowledge that can be fulfilled through Brightmine. Both are great resources, and we utilize both platforms.