Xpert HR - the only tool a HR professional needs!
November 09, 2023
Xpert HR - the only tool a HR professional needs!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with XpertHR
I have used XpertHR in the business since I joined in 2009. The product covers a wide range of HR tools. Mainly, I use the site for law updates to ensure I am keeping my CPD up to date. I also frequently make use of the Legal Advice which is quick and user friendly to access. I also frequently use the site for document templates. These cover every topic that you can think of needing in HR from policies to template letters. You can easily edit and adapt them to your needs but, they take the time and effort away from needing to draft them from scratch and gives you the confidence you are compliant. I often engage with the surveys as the benchmark data is fantastic for KPI's and assessing business performance against the market place. My only feedback is the search function can be clunky but, there are ways round this in terms of process work flows so you can always find a way to easily source the information you need. As a HR professional I would highly recommend XpertHR!
- Legal Advice
- Template Documents
- Law Updates
- International Law
- Search functions
- Cost saved on internal resources due to time saved
- Mitigates legal risks
- Reduces HR legal spend
XpertHR means that we can react to change driven by legal updates and case law quickly and efficiently. This ensures that we are compliant at all times. The legal updates ensure that I am educated as a HR professional and therefore the advice I am providing is accurate and fair.
We regularly review KPI's such as absence, turnover, HR ratio's etc. We are able to develop our HR strategy around trends that impact the business. We use the data contained within XpertHR to benchmark ourselves and develop strategies around this. I would not suggest XpertHR goes beyond what I have already stated for compliance.
I've not used many other systems in my career other than free resources. I frequently use HR Ninja's to seek advice and offer advice. That platform offers a collaborative HR community approach and is highly valued. CIPD do also offer limited guidance but, XpertHR feels more comprehensive as a one stop shop for all needs.
Do you think Brightmine delivers good value for the price?
Yes
Are you happy with Brightmine's feature set?
Yes
Did Brightmine live up to sales and marketing promises?
Yes
Did implementation of Brightmine go as expected?
Yes
Would you buy Brightmine again?
Yes
Using XpertHR
2 - HR Manager and the Head of HR.
1 - You just need basic skills to understand how to use a website and search engine. It's really easy to use.
- Ease of use
- Limited downtime
- Accuracy of information
- Benchmarking
- Full policy review
- Benchmarking
- Assist in creating content for line manager training
Evaluating XpertHR and Competitors
Ensuring that it could provide legal advice, templates and data in one easy platform.
I wouldn't
XpertHR Implementation
- Unknown
XpertHR Training
- No Training
It is so intuitive that you really do not need training on it. It is so simple to use and accessible!
Configuring XpertHR
No - there is no facility to customize the interface
No - the product does not support adding custom code
XpertHR Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
No. I didn't know this was a thing and if it is then there is really no need for it!
I've never really needed to contact support as the system has never warranted it!
Using XpertHR
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Workflows
- Legal Advice
- Search