BrowserStack

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BrowserStack
Score 8.5 out of 10
N/A
BrowserStack is a test platform built for developers and QAs to expand test coverage, scale and optimize testing with cross-browser, real device cloud, accessibility, visual testing, test management, and test observability. BrowserStack states it currently powers over a billion tests a year for customers who include Amazon, Paypal, Well Fargo Bank, Nvidia, MongoDB, Pfizer, GE, Discovery, React JS, Apache, JQuery and several others rely on BrowserStack to test their web and mobile apps.
$0
per month Unlimited users and 5000 free screenshots
Pricing
BrowserStack
Editions & Modules
Percy - Free
$0
per month Unlimited users and 5000 free screenshots
App Percy - Free
$0
per month 5000 free screenshots and 100 minutes of infrastructure
Test Observability - Unlimited Free
$0
Accessibility Testing - Free
$0
Test Observability - Observability Pro
$0.01
per month per test execution
Percy - Desktop
$0.02
per month per screenshot
App Percy - Visual Core
$0.02
per month per screenshot
Percy - Desktop & Mobile
$0.02
per month per screenshot
App Percy - Visual Cloud
$0.03
per month per screenshot
Live - Desktop
$39
per month per user
Live - Desktop & Mobile
$49
per month per user
App Live - Individual
$49
per month per user
Automate - Desktop
$129
per month 1 parallel test
Live - Team
$175
per month 5 users
App Live - Team
$175
per month 5 users
Accessibility Testing - Team
$199
per month 5 users
Automate - Desktop & Mobile
$225
per month 1 parallel test
App Automate - Device Cloud
$249
per month 1 parallel test
App Live - Team Pro
$289
per month 5 users
App Automate - Device Cloud Pro
$299
per month 1 parallel test
Automate - Enterprise
Contact sales team
Percy - Enterprise
Contact Sales
App Automate - Enterprise
Contact Sales
App Live - Enterprise
Contact sales team
Live - Enterprise
Contact sales team
App Automate - Device Cloud Pro + Visual Cloud
Contact Sales
App Percy - Enterprise
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Test Observability - Enterprise
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Accessibility Testing - Enterprise
Contact Sales
Offerings
Pricing Offerings
BrowserStack
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BrowserStack
Considered Both Products
BrowserStack
Chose BrowserStack
BrowserStack is often favored for its broader device coverage, ease of use, and strong local testing, while Sauce Labs shines with deeper analytics (video, network capture), AI-driven features, and robust performance for large-scale automation, especially for mobile/desktop …
Chose BrowserStack
Before BrowserStack, I use local emulators. They were helpful for quick checks but not reliable for real world testing.
Chose BrowserStack
well is a better option for doing testing. I used only Snagit for simple things in documentation, but usinga browser is more complete for the process of doing a large number of test cases. Snagit can crash your system with a lot of pictures, but a browser doesn't do it …
Chose BrowserStack
I actually tried BitBar back when they were still called CrossBrowserTesting. They offered a free trial when Browserstack got hacked in 2014. I wasn't a huge fan of their service vs Browserstack, mainly because the UI was less intuitive. I ultimately ended up going back to …
Chose BrowserStack
BrowserStack products has been found better for low code automations and visual regression techniques. We have been struggling to maintain the API endpoint sanity tests and writing a lot of code for them while releasing the builds, while we chose BrowserStack accessibility …
Chose BrowserStack
Easy UI and seamless integration with CI/CD
Chose BrowserStack
The test results were not realistic and accurate. The user friendly dashboard in BrowserStack scores above other application
Chose BrowserStack
N/A - BrowserStack was the first software I've tried to address these requirements.

Previously we've been limited to testing on a handful of devices and browser combinations that our team has physical access to.
Chose BrowserStack
BrowserStack is user friendly, has more tools and integration with Jira.
Chose BrowserStack
I've never used any competing products before.
Chose BrowserStack
BrowserStack provided similar features at a lower cost than any other platform. All features surpass those of our competitors. Support from the BrowserStack team is awesome.
Chose BrowserStack
I chose BrowserStack over Playwright because it was far more simpler to test test cases, builds were already set up and was just right because our web application was not as complex as others. We also used it because of the text and image validation which is what we really …
Chose BrowserStack
A bit cheaper and I had experience with you in another company I worked at so I recommended you
Chose BrowserStack
BrowserStack is easy to use compared to LambdaTest. I find its simplistic UI layout with multiple device separation quite helpful and easy to understand. The ability to direct add screenshot and edit it for bugs is quite helpful too. Having access to all the devices at one …
Chose BrowserStack
BrowserStack is still the most comprehensive and easiest tool stack to use, compared to Smart Bear and Lambda test.
Chose BrowserStack
I guess it is more about the UI/UX experience which is much better in BrowserStack than LambdaTest.
Chose BrowserStack
In my earlier organisation, we used the lambda test for application testing. As I transitioned to NSE, we all decided to use BrowserStack, so we are now utilizing BrowserStack for UI testing. I thought, 'Don't explore more testing tools for testing the application.
Chose BrowserStack
Jira,Zypher scale-I feel choppy with these as they are big and so many unnecessary things which are not for my purpose Lambda test- poor customer support service late response, no real time device support based on my needs, not cost effective.
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All AlternativesView all alternatives
User Ratings
BrowserStack
Likelihood to Recommend
8.9
(244 ratings)
Likelihood to Renew
9.1
(19 ratings)
Usability
7.7
(23 ratings)
Availability
9.6
(5 ratings)
Performance
5.4
(78 ratings)
Support Rating
7.6
(24 ratings)
In-Person Training
7.3
(1 ratings)
Online Training
4.3
(3 ratings)
Implementation Rating
8.8
(8 ratings)
Configurability
8.3
(6 ratings)
Contract Terms and Pricing Model
8.9
(4 ratings)
Ease of integration
8.4
(3 ratings)
Product Scalability
9.8
(6 ratings)
Professional Services
8.9
(4 ratings)
Vendor post-sale
9.0
(4 ratings)
Vendor pre-sale
8.4
(4 ratings)
User Testimonials
BrowserStack
Likelihood to Recommend
BrowserStack
Browserstack is great if you have a need for cross-browser or cross-device testing. You can even load in native apps/websites that might not be live on the public internet but are hosted on a secure network, which makes it easier to test against QA and STG environments as well. There might be better tools out there if you don't really have a need for that cross browser and device testing though and are just looking to set up some type of automation or only have a few devices or OSes that you need to test with. The value of the product will vary wildly depending on what you want to do with it.
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Pros
BrowserStack
  • Test client website on 5x more platform.
  • Provide a real device with features like media injection and Physical SIM testing for manual testing of a specific feature.
  • Automate regression suite to execute parallel on multiple device.
  • Provide an accessibility report for the website through automated scanning of the site using site.xml.
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Cons
BrowserStack
  • I wish it didn't time out so quickly. I often move back and forth between my native Mac OS system and browsers to BrowserStack for Windows browsers and it often times out so I have to start over.
  • I am not sure why, but when I've been testing in BrowserStack for a long period of time - maybe over a couple of hours, it sometimes gets buggy and unresponsive or slow to respond. It makes it hard to tell if I'm experiencing an issue with the site I'm testing or if it's an issue with BrowserStack.
  • If I'm wishing for the moon and stars, I'd ask for the ability to use BrowserStack to also test with JAWS screen reader. But I'm happy having NVDA.
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Likelihood to Renew
BrowserStack
It's almost the 3rd year for us and it's renewal time for us. So yes, we are already discussing how many licenses we need to increase as users are increasing internally. So it's 100% sure that we are already planning renewal this year as well BrowserStack with live and app automate.
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Usability
BrowserStack
So many options that it can be a little overwhelming, but the core functions are easy to find and use and it's usually not too hard to figure things out for the more complex tasks. Very easy to boot up a device and a specific browser from the dashboard to begin a manual website test.
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Reliability and Availability
BrowserStack
I rated BrowserStack's availability a 10 because it is consistently reliable, with minimal to no downtime or unplanned outages. The platform is accessible whenever needed, ensuring uninterrupted testing. Its robust infrastructure and proactive monitoring ensure a seamless experience, allowing us to meet deadlines without delays caused by availability issues and all
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Performance
BrowserStack
The tests are fast considering the fact that they're Appium tests. I've seen tests reliably pass or fail when they're supposed to, with next to zero issues on the BrowserStack side of things. Tests launch only seconds after I kick off them off from my CLI.
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Support Rating
BrowserStack
I've not had much direct interaction with the BrowserStack support team. The help and community are great and we've not run into any issue that has really required us to reach out. I guess having a stable and easy to use system means you may never need to contact support.
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In-Person Training
BrowserStack
Yes, it was online training on meet, and trainer looks like skilled and technical strong, he has covered end to end all the features and he has answers all the queries. because of this trainings we are able to implement it by our own in the organization, thank you for support and training.
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Online Training
BrowserStack
It was a quick training from the support of browserstack, it was nice and easy to understand, thanks again for the support given by the team. and regularly I used to receive mails for training from support for any new feature they launch, I was able to spread same training to all my team and dev.
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Implementation Rating
BrowserStack
I rated the implementation satisfaction an 8 because while it went smoothly overall, there were some challenges during the initial learning phase and integration with existing tools. Key insights include the importance of providing sufficient training upfront and ensuring seamless integration with other systems to minimize disruptions and improve adoption speed.
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Alternatives Considered
BrowserStack
BrowserStack products has been found better for low code automations and visual regression techniques. We have been struggling to maintain the API endpoint sanity tests and writing a lot of code for them while releasing the builds, while we chose BrowserStack accessibility solutions, we found it a way easier than we thought and worked it up.
Read full review
Contract Terms and Pricing Model
BrowserStack
No Vendors were involved, directly dealt with Browserstack
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Scalability
BrowserStack
I may not be the best person to answer this as I am only using it for 1 department and at 1 site but will still try my best As far as Scalability for Devices for Mobile Automation is concerned, it gets a Solid 10, as the users can run cases on upto 10 device parallel and also have the best choices of devices to choose
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Professional Services
BrowserStack
Not used
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Return on Investment
BrowserStack
  • It reduced the cost of buying multiple devices as we have multiple devices access in it
  • Easily accessible from anywhere due to it cloud availability
  • Introducing this to our client also helped us in building trust as well as winning their confidence during deliverables
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ScreenShots

BrowserStack Screenshots

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