BrowserStack growth in a small org.
November 18, 2020

BrowserStack growth in a small org.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with BrowserStack

I first brought BrowserStack into our organization as a testing tool for the corporate website. The issue we needed to solve is one BrowserStack is perfect for, how do you quickly test on multiple browser/platform combinations. We quickly began to see positive progress. We could gather the details of an issue report and create a viable testing environment to repeat the issues in real-time. This was incredibly important as our internal development team was using mac OS and the majority of our issues were related to users with outdated systems using internet explorer.

We then moved to a push for better mobile support. This lead to a need for not only cross-browser testing but cross-platform as the target audience would likely be using various Android and IOS devices. I have to say that the simplicity of integrating Browser stack into our workflow has been amazing.

Our team's success quickly led to the use of recommending the tool for use when other product areas move to web based application development. Especially the automation components which allowed BrowserStack to integrate with the more complex continuous integration implementations on our core products.
  • Emulates almost any browser
  • Emulates browser / OS combinations
  • Allows test automation across multiple device, OS and browser combinations
  • Includes the ability to use dev tools inside the device / browser / os combinations for debugging.
  • A mobile version would be great
  • Addition of additional testing frameworks
  • In has increased ability to repeat user issues and trouble shoot
  • It has reduced issues by allowing proactive testing
  • It has increased release speed through automation
I've not spent much time with the competitors. At the time that we chose our toolset, BrowserStack was the best on the market. And to be honest it still is. We use Litmus to test emails, that's what it's best at. We tried Ghost Inspector but our team just preferred the UI and ease of use BrowserStack offered.
It integrates directly in internal networks and local development. The point and click interface of choosing your device, pick the browser/version and you have a working emulation of that exact environment. What else could you ask for? I've set our least computer savvy users up with BrowserStack for testing in minutes. It feels like it's just part of your local environemnt.
I've not had much direct interaction with the BrowserStack support team. The help and community are great and we've not run into any issue that has really required us to reach out. I guess having a stable and easy to use system means you may never need to contact support.

Do you think BrowserStack delivers good value for the price?


Are you happy with BrowserStack's feature set?


Did BrowserStack live up to sales and marketing promises?


Did implementation of BrowserStack go as expected?


Would you buy BrowserStack again?


If you have a web property that will be used by people on a variety of hardware, os and browsers, this is a must have. The ability to emulate the user's exact browser/os/device is so important. Something may work in one version of a browser, but not in a slightly different build or on a different os.