Great Cross-browser live mobile device testing support

I have repeatedly used Browserstack ever since I discovered this tool back when I was the first QA resource at a small web agency. It gave us an edge above other competitors in the CMS implementation space because we were able to provide a thorough list of devices we would test against in our contract and then utilize Browserstack to hit that commitment. We mostly used it to supplement real device testing on new websites we were designing/integrating and gave us the confidence we needed to have a thorough QA signoff process.

At the time I even reached out to Browserstack a few times with issues we noticed and were able to collaborate on fixes. When I moved on from that company, I still took Browserstack with me, often using just a small person account to confirm things when needed. Whenever possible I would suggest the tool as an official tool for my teams and we ended up using Browserstack at several other companies I have worked for.

At the web agency I worked at, it was total chaos before we found Browserstack. Sales was adding in random browser versions and mobile devices that weren't relevant or correct and we had no way to truly test what was being promised to clients. Browserstack helped add clarity to the chaos and has continued to do so across the several companies we have used it at. It's just not realistic to have a million real devices or browser versions available locally.