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Good for cross browser testing and parrallel automation run
October 19, 2023

Good for cross browser testing and parrallel automation run

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Team

Overall Satisfaction with BrowserStack

Me and my team was using BrowserStack for our automation suites, it was much more faster and easy to use on its UI than what we are using currently. I would like switch back on Browserstack.
  • parallel execution
  • Many of platforms for testing
  • Well integration with Selenium and Cypress
  • Manual testing
  • Easy to use and fast
  • They can reduce the cost
  • More flexible plans can be introduced
  • Support team needs to be aware more technical things
  • Parallel automation
  • Cross-browser testing
  • Manual testing
  • Mobile testing
  • Automation
  • helpful in testing before final release
  • It helps us a lot to test cross-browser when we had launch new UI
  • reduce the time of execution as we can run 5 automation suites at a time
  • reduce the cost of infrastructure, and VM's
Before browserstack we need to maintain VM's with specific configuration as per our test environment, and need o hire separate resource to maintain all those environments and infrastructure, but now it is taken care by Browserstack.
We do bought many hardware for testing purpose before that, but now no need to spend on it.
  • App Live
  • Automate
We do used automate feature from the browserstack to monitor our suites test execution progress, it is easy to analyse the results as it has step by step logs and recorded video and also we do used for manual testing with as many available platform and these fulfill our needs in automation, manual and CBT testing
Price looks little high for browserstack , they need to introduce more flexible plans to stack their customers, support team must be more quick, sometimes they take more than 2-3 days to resolve the issue. other tools are available in less cost with same features. so later on my organization decided to switch on to LambdaTest.

Do you think BrowserStack delivers good value for the price?

Yes

Are you happy with BrowserStack's feature set?

Yes

Did BrowserStack live up to sales and marketing promises?

Yes

Did implementation of BrowserStack go as expected?

Yes

Would you buy BrowserStack again?

No

Kernel-based Virtual Machine (KVM), Selenium, Apache JMeter, IntelliJ IDEA
Browser stack tool is good with automation testing and it can be integrate with the Selenium and also it can work well with the cypress and We were using it many times for cross browser testing as it has many platforms available to execute our test cases. It helps to avoid complicated Selenium grid setup, cause it takes care all features like grid, It helps lot in parallel testing as well.

Using BrowserStack

15 - We were using browser stack for QA team while automation test execution and for Manual testing while cross browser testing, also it was used by UX developer to test their design on the other environment, also sometimes but very rarely used by sales team to demonstrate the application on all the environment.
5 - No as separate team is required to support browserstack, cause this application is easy to used, once I given a training to my dev and qa team, later on they have not faced any issue, while automation we do faced some issues but resolved those through out the browserstack support team.
  • Mostly used for automation test execution
  • then we do used for cross browser test execution
  • and it has reduce the cost of infrastructure
  • Cross-browser testing
  • UX testing by design team
  • parallel test execution of large number of test cases
  • if it will be available in less cost
  • and more flexible plans as per the requirement
  • it will have similar feature of manual and automation testing
This decisions mostly taken by senior management at VP and CEO level, they also need approval from many other teams like dev, design according to the use, and finance due to competitive cost, They do check other product as well, and I am just a single person from QA team, and not a decision maker.

Evaluating BrowserStack and Competitors

Yes - we are now using LambdaTest, it has similar feature like browserstack, they have very quick and good support team, and many times they resolved our issues within 24 hours, the reason is we are using LambdaTest that it is available in better cost as compare to any other product in the market, before that we were using browserstack.
  • Cloud Solutions
  • Scalability
  • Integration with Other Systems
  • Ease of Use
  • Other
We need a cloud solution as we want to use it for automation run over the multiple environments, and also it should fulfill our Cross browser test execution requirement. Integration is required cause we are using Selenium and cypress both in our automation, Ease of use cause multiple teams are using this application from our organization.
I am not sure about this question, it depends on future available competitive applications, also it is very important the cost in which those tools are getting available, accordingly my organization can take the decision, as we are very small company and cost is very important factor to select the paid tool.

BrowserStack Implementation

It was new learning for me, till the time I was not aware of such tools are available for manual CBT testing and for automation integration caue I was using some VM for testing, it has increase my knowledge and skill set. It was a fun while implementation and I enjoyed it.
  • Implemented in-house
Not sure - I had only implemented it in our automation, given training to all my QA and Dev, so am not aware of the other management related things.
  • Learning the browserstack tool and its usage
  • integration with automation Selenium and cypress
  • setting up capabilities inside automation scripts

BrowserStack Training

  • Online Training
  • In-Person Training
Yes, it was online training on meet, and trainer looks like skilled and technical strong, he has covered end to end all the features and he has answers all the queries. because of this trainings we are able to implement it by our own in the organization, thank you for support and training.
It was a quick training from the support of browserstack, it was nice and easy to understand, thanks again for the support given by the team. and regularly I used to receive mails for training from support for any new feature they launch, I was able to spread same training to all my team and dev.

Configuring BrowserStack

Configuration should be limited, and browserstack has that type of advantages so it will be become easy to understand.
Most of configuration should be on the UI itself instead of at the file level. if possible cypress and Selenium integration can be make more easier.
No - we have not done any customization to the interface
No - we have not done any custom code
No, I don't have any change right now if I found anything will drop a mail to browserstack support team.

BrowserStack Support

Sometime they take more than 24 hours to connect with us, so I am giving average rating.
ProsCons
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Support cares about my success
Slow Initial Response
Yes, we have been used a premium support, as we have continuous delivery and for that purpose we need this for our QA and Dev team.
Not remember, bonus means extraordinary, It serves our purposes that set like
1. Automation, 2. Parallel testing 3. CBT testing 4. Manual Testing 5 Dev and Design level testing

Using BrowserStack

Yes it is easy to use UI, all our team understand all its functionality in just one simple training.
ProsCons
Relatively simple
Easy to use
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
None
  • Manual testing
  • Cross browser testing
  • Integration with other tools Selenium
  • Available documentation
  • Platform and capabilities selection for automation
  • integration with cypress
  • integration with Selenium
Yes, but I don't use it

BrowserStack Reliability

sometimes cross browser UI results are not matching with the exact actual hardware, not 100% reliable but it was happen in very rare cases.
No down time, it was available mostly all time whenever we need it in all our weekdays.
Sometimes our suite get aborted in between but not sure it was a issue browserstack, it could be with our jenkins.

Integrating BrowserStack

It has take full day to integrate with the automation and jenkins end to end, one day is good enough time to spend on any new tool to learn and understand all it features and integration capabilities. and it is one time effort so think it is easy for iteration.
We have integrated Selenium and cypress both with browserstack and it was done end to end for our automation suites execution, I though can we integrate JMeter as well but never tried it.
Never ask to support team for JMeter integration, if I get time I will do my research on this in future.
  • File import/export
  • Single Signon
  • API (e.g. SOAP or REST)
  • ETL tools
My use was very limited after integration, we used to open browser stack only for analyse the execution and to do some cross browser testing on it.
No as such, as my integration went well without any hassle.

Relationship with BrowserStack

I am not part of that sales process, but it was cool what I heard from my manager.
All the process takes -2-3 days to complete, and quickly we received mail from support for any training about the product, and we make it live as soon as training done
Not aware of pro services
Cost : It should be more competitive cause same feature I can get in other products as well.
Not sure about all this billing details, I am not part of that discussion.
Not sure, I am not part of that discussion..

Upgrading BrowserStack

  • App live testing by manual team
  • parallel testing by automation
  • cross-browser testing with available n number of platforms
  • some AI integration for automation
  • By cost, it should be more competitive
  • Keep update latest browser versions as soon as