13 Ratings
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Score 8.2 out of 100
36 Ratings
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Score 5.8 out of 100

Likelihood to Recommend

BugHerd

Bugherd is well suited to our needs because it's an intuitive tool that doesn't require a ton of training, and we are working with a development agency to improve our backend and communicate issues to developers. From what I've seen, it does require you to use Chrome, which might not be perfect for other companies but it great for us. The tool has great functionality for tracking and allows you to move bugs into stages like "doing", "done" or "backlog". The screenshot tool has been super easy to use, and when we do have a bug that requires multiple screenshots, it's easy to open up a newly submitted ticket to attach a custom screenshot. It isn't easy to track down a specific bug you've logged if there are hundreds, so be prepared to dig quite a bit if you're using it for extensive testing and find yourself trying to go back
Ariana Thompson | TrustRadius Reviewer

Digital.ai Agility (formerly VersionOne)

Scenarios where it works well:1) Retros can be very well facilitated & notes/action items
can be captured against the sprint.2) Product Owner can effectively track the story
progress with all the test-cases, design etc.3) Being good scaling support, it provides good visibility
across multiple teams, programs and agile portfolios, providing a centralized
environment where all our stakeholders can easily work together regardless of location.4) It provides easy tracking all of your epics,
stories, themes, defects, tasks, tests and issues5) I like its intuitive UI as for moving stories
around, burning hours.6) It allows top leadership to visualize
and report their strategic plans, giving all stakeholders the relevant data
that they need to stay dedicated to the project priorities. 7) It can be easily integrated with slack
so for few teams we used slack for collaborationScenarios where it did not work well:1) Test Management need improvement in
terms of tracking tests, team had hard time tracking regression test cases.2) Version one comes with lot of features like
Rally but here we don’t get customizations which is there in Jira where from workflow
to issue everything can be customized based on your team/program/portfolio
requirements.3) Lot of navigation to access basic
stuff. Example I want to go to bug attachment , there are lt of clicks &
navigation need to do which should be pretty straightforward I feel.
Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG | TrustRadius Reviewer

Pros

BugHerd

  • Track web development bugs and issues
  • Capture screenshots, browser details, device details, screen size details and user comments.
  • Manage the list of bugs, assign them to a developer and give them due date and priority.
Anonymous | TrustRadius Reviewer

Digital.ai Agility (formerly VersionOne)

  • Automated saving of changes, no records can be lost because all items are saved in real-time.
  • The watch function, optional but beneficial when managing multiple teams or projects.
Anonymous | TrustRadius Reviewer

Cons

BugHerd

  • You could add more users for your levels to allow more clients to add feedback.
  • You could allow color changes for websites that are light/dark to display more easily.
  • You could work to allow easier use on mobile devices.
Anonymous | TrustRadius Reviewer

Digital.ai Agility (formerly VersionOne)

  • Saving of changes is inconsistent. Sometimes the changes appear to save automatically and other times the user needs to click the "Apply" button. Until the user is familiar with when this needs to happen, work can easily be lost.
  • This may be a setup configuration issue, but it would be good to be able to set the default team when creating stories. Too often stories are created and the user forgets to enter the team and they need to search the entire database for the story that was just created.
Michelle Gamboa, CSM | TrustRadius Reviewer

Usability

BugHerd

BugHerd 9.0
Based on 1 answer
BugHerd is an easy-to-use, highly intuitive tool that fits seamlessly into our web development process. It is easy for all users to use, web developers, project managers, testers and clients. Clients are able to easily pin bugs and provide explanatory feedback that allows our team to fix what is broken and incorporate client feedback.
Anonymous | TrustRadius Reviewer

Digital.ai Agility (formerly VersionOne)

No score
No answers yet
No answers on this topic

Support Rating

BugHerd

BugHerd 9.0
Based on 2 answers
Truthfully, we have had very little need for BugHerd support, as the tool is intuitive and does not have many bugs of its own. They have a pretty solid help/FAQ section and their support people have been reasonably responsive the few times we have needed to contact customer support. We have had our issues resolved and questions answered.
Anonymous | TrustRadius Reviewer

Digital.ai Agility (formerly VersionOne)

Digital.ai Agility (formerly VersionOne) 9.2
Based on 4 answers
VersionOne provides outstanding training. They have Product Owner training that I recommend every Product Owner attend. They have scrum master training and other agile training that was well worth the money paid because it made the teams more productive. And the support for the tool is incredible. These people live and breathe Agile and are evangelists and enthusiasts.
Gene Baker | TrustRadius Reviewer

Alternatives Considered

BugHerd

It was a good fit for our team.
Anonymous | TrustRadius Reviewer

Digital.ai Agility (formerly VersionOne)

Basecamp functions much differently from Version One and serves a different purpose, so it's kind of like comparing apples and oranges. However, both V1 and Basecamp have their pros and cons. V1 makes it easier to manage Agile processes, but Basecamp is more user-friendly and can be used for broader purposes. At our organization, we utilize both products. V1 is what we use to manage processes internally, and Basecamp is what we use to manage client-facing processes. If our organization wasn't Agile, I would prefer to use Basecamp for all project management (internal and client-facing), and have done so at previous organizations for which I've worked
Brittany Bartoli | TrustRadius Reviewer

Return on Investment

BugHerd

  • This tool has helped us simplify communication with developers in other countries and have conversations about multiple issues all on one platform.
  • We're able to give additional context and clarification when asked and it removes the delay between follow up when the conversation goes directly to the person who reported the issue.
  • The sheer number of bugs we have to log on a massive project made this an ideal choice over a spreadsheet or other kind of tool. The image capture was necessary for the context needed to quickly resolve questions.
Ariana Thompson | TrustRadius Reviewer

Digital.ai Agility (formerly VersionOne)

  • I came in near the end of our use of VersionOne (we are migrating to Jira), and I don't operate or think at the business return (ROI) level. I'm not the one to comment on this!
  • I suspect that V1 added much clarity to the prioritization of work, and added visibility across entire teams. So I assume that it had a positive impact on returns.
Michael Stafford | TrustRadius Reviewer

Screenshots

Digital.ai Agility (formerly VersionOne)

Pricing Details

BugHerd

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

BugHerd Editions & Modules

Edition
Standard$39.001
Premium$1291
Deluxe$2291
  1. per month
Additional Pricing Details
BugHerd gives a discount equivalent to the cost of two months for annual subscriptions. BugHerd offers a 14-day free-trial of all plans. Custom pricing is available for large enterprises.

Digital.ai Agility (formerly VersionOne)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Digital.ai Agility (formerly VersionOne) Editions & Modules

Additional Pricing Details

Add comparison