BugTracker.net vs. Redmine

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BugTracker.net
Score 7.2 out of 10
N/A
N/AN/A
Redmine
Score 7.0 out of 10
N/A
Redmine is a project management web application written using the Ruby on Rails framework. It is cross-platform and cross-database, and free to download and use as an open source project available on the GNU 2.0 license.
$0
per month
Pricing
BugTracker.netRedmine
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BugTracker.netRedmine
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
BugTracker.netRedmine
Project Management
Comparison of Project Management features of Product A and Product B
BugTracker.net
-
Ratings
Redmine
7.7
12 Ratings
3% above category average
Task Management00 Ratings9.012 Ratings
Resource Management00 Ratings7.011 Ratings
Gantt Charts00 Ratings8.011 Ratings
Scheduling00 Ratings8.010 Ratings
Workflow Automation00 Ratings5.88 Ratings
Team Collaboration00 Ratings8.011 Ratings
Support for Agile Methodology00 Ratings6.910 Ratings
Support for Waterfall Methodology00 Ratings8.010 Ratings
Document Management00 Ratings8.010 Ratings
Email integration00 Ratings9.19 Ratings
Mobile Access00 Ratings5.59 Ratings
Timesheet Tracking00 Ratings7.510 Ratings
Change request and Case Management00 Ratings8.011 Ratings
Budget and Expense Management00 Ratings8.510 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
BugTracker.net
-
Ratings
Redmine
7.5
7 Ratings
2% above category average
Quotes/estimates00 Ratings7.33 Ratings
Invoicing00 Ratings7.82 Ratings
Project & financial reporting00 Ratings7.05 Ratings
Integration with accounting software00 Ratings7.92 Ratings
Best Alternatives
BugTracker.netRedmine
Small Businesses
GitLab
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Score 8.9 out of 10
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Score 9.6 out of 10
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GitLab
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Score 8.9 out of 10
SAP Ruum
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Score 9.0 out of 10
Enterprises
GitLab
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Score 8.9 out of 10
Quickbase
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Score 9.2 out of 10
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User Ratings
BugTracker.netRedmine
Likelihood to Recommend
6.4
(2 ratings)
9.0
(12 ratings)
Likelihood to Renew
7.2
(2 ratings)
-
(0 ratings)
Usability
-
(0 ratings)
8.0
(1 ratings)
Support Rating
-
(0 ratings)
6.5
(3 ratings)
User Testimonials
BugTracker.netRedmine
Likelihood to Recommend
Open Source
See above. Recommended questions: What type of feedback or tracking will we be doing? Will this need to be client-facing? How will we track content edits? How many users will be assigned to issues in a given project?
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Open Source
Redmine is a perfect solution for businesses that are looking for a FREE and open source solution for project management. It is great for teams that are managing numerous tasks or projects at one time. Redmine is easy to set up and is fairly self-explanatory for anyone who is semi tech-savvy.
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Pros
Open Source
  • Ability to split our multiple projects and assign a user base.
  • Ability to set permissions based on user base/ roles.
  • Customization of fields on a project level.
Read full review
Open Source
  • Issue Tracker - Redmine allows in-depth issue tracking complete with workflows and customization.
  • Release Tracker - Redmine allows releases to be tracked by milestones, collecting relevant issues in each milestone.
  • Agile Management - With a few free or low-cost add-ons, Redmine becomes a great tool for Agile project management
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Cons
Open Source
  • User interface for client-facing feedback
  • Content and design updates tracking
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Open Source
  • The design and user-interface are a little outdated. It looks like a product that was designed ten years ago and doesn't have a polished look and feel like newer apps have.
  • It's not particularly designed to support agile-based project management methodologies such as Scrum.
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Likelihood to Renew
Open Source
I would plan on renewing and staying with BugTracker.net simply because it is a no nonsense easy to use tool. Once you get it set up and understand the small nuances with this custom piece of software, it really is a great tool to help your organization get started with Defect Management and BugTracking without having to drop several thousands of dollars on tools that are more fluff than function.
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Open Source
No answers on this topic
Usability
Open Source
No answers on this topic
Open Source
Redmine is a great product to have in an organization. It's extremely flexible, costs much less to maintain than other alternatives, and as a tool, it is relatively fast to get experienced with. The primary advantages of working with Redmine are: flexible platform, API, open-source and highly configurable, stability.
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Support Rating
Open Source
No answers on this topic
Open Source
Redmine is free, easy to use and it's everything you could want in a free project management program. The fact that it has wiki integration and that it can track on such a granular level is amazing. Assigning tasks to other users, such as our development team, is fantastic and ensures we are always up-to-date on where we are what - on what projects.
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Alternatives Considered
Open Source
I didn't choose the product or evaluate other options, but I've been satisified with it except for tracking content changes.
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Open Source
Jira is a great project management tool for software product life cycle management for an agile environment based on agile methodologies. Jira is an intuitive and modernized user interface design compared with Redmine but Redmine is a lightweight and affordable project management and task tracking solution with its essential features and functionalities.
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Return on Investment
Open Source
  • Decreased turn around time for defect fixes.
  • Smoother builder deploys
  • Clearer communication from QA to Dev Team
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Open Source
  • Customers receive updates on all progress made for their issues -- this results in an informed customer who is being given transparency on all steps of our process.
  • Customers have responded well from being able to not have to track down emails and instead come to a central place for requests.
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ScreenShots