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$2.50
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Bugzilla
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Bugzilla
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Buzilla is easy to use and provides basic functionality to use as a bug tracking tool. If big size attachments are allowed it would have been great. Also with Bugzilla home->Test management area is improved by allowing multiple sections it would be awesome!
I've been with Vultr over 5 years hosting multiple businesses and email related services. I never experienced a significant outage or data loss. Migration has always been successful as well. Support is top tier and IP reputation is clean. I like the choices of OS, ease of platform use and multiple hosting/ region options.
Open source! No license fee involved, no limit to the number of licenses.
Easy to install and maintain. Installation is very easy and hardly needs any maintenance efforts, except when migrating from one version to other. Each project can have its own group of users.
Includes all the core features/fields that are needed to log a software bug/issue.
Multiple attachments are possible, supports various formats.
Good for reporting. Filtering mechanism lets you query bugs by various parameters.
Cloud Based. I'd like to see bugzilla be cloud based. The company I currently work with made a final decision to change db's for this specific reason. Due to the frequency of travel in this company, they need access to bugzilla from differing national / international locations.
Larger File Attachments. I believe the limit of a bugzilla content upload is 4 megabytes. For many of our video'd issues, this file size is simply impractical without the additional effort exertion on video compressor applications.
For future projects I will look at something that is hosted in the cloud that I don't have to manage. I would also like something that has a more modern feel to allow my customers to use it as well as my employees.
We’ve been extremely satisfied with the service for many years. After trying other providers, we’ve found nothing that matches the reliability and performance—so we’re not likely to switch anytime soon.
This is a pretty straightforward system. You put in the bug details, a ticket is created, the team is notified. The user interface reflects this very simple and straightforward flow. It's certainly much easier than trying to track bugs with using Excel and email.
easy to use and configure. great bang for the buck. I need an affordable solution to host in the cloud data from systems installed at our client's site with the ability to drill down and change the configuration remotely. Vultr enabled us to do that in an efficient and affordable way.
Since it is open source, it doesn't have customer service. However, the amount of information on forums is vast. If you can wade through it, you'll get what you need
Implementation was pretty simple. Particularly because the product cannot be customized so there is not much to do apart from getting it up and running.
We migrated away from the whole suite of Rational tools because of their massive complexity around administration and inflexibility regarding workflows. In addition, the suite was insanely expensive, and users hated the usability of the tools. We evaluated, and liked JIRA, but because the organization was looking for cost savings, we ended up going with Bugzilla and it's FOSS model so as to avoid ongoing costs.
Linode is a more old-school offering. Linode pricing model and infrastructure rely on classic Virtual Machines. What we like about Vultr is that they offer the same at the front, but in the back, the machines are much more flexible and can be tailor-made to our needs, which of course also impacts the costs of running the infrastructure.
It has made the SDLC process more efficient. Bugs were logged and tracked in emails or in Excel sheets leading to slow communication and at time version issues with multiple files. Being an online tool, Bugzilla solved those issues, improved communication, instant status updates and improved efficiency.
We have used Bugzilla with a lot of federal goverment agencies (DHS, CMS, SAMHSA, CDC, HHS etc). Project Directors adn Principle Investigators were at times given access to Bugzilla which provided a snapshot of open vs closed issues.
Some groups would resist using Bugzilla with the email reminders being the main reason. Turning off or reminding them of features where we can 'control' email notification helped a lot.
