What users are saying about
15 Ratings
18 Ratings
15 Ratings
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Score 8 out of 100
18 Ratings
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Score 9.5 out of 100

Likelihood to Recommend

Buildertrend

Buildertrend was made for a specific industry (building) and so I would recommend it to anyone in that industry, with the exception of Sales and Marketing. But for everything else from the financing to the permitting to the construction and all else, Buildertrend is exactly what our team has used and will ALWAYS use. Even with our decision to use other systems for Sales and Marketing, we have never given one thought to taking Buildertrend out of our process. We will always be with Buildertrend.
Joey Harman | TrustRadius Reviewer

FollowUp CRM

One of the best things about FollowUp Power is that we can mark things for follow-up several months down the line, which we frequently have a need for since many of our clients are seasonal. For example, we'll get started working with them while they're here in Florida for the winter, then they'll head back north in the spring and not want to hear from us again until they return in the fall. With FollowUp Power, we can then mark them for follow up in the future rather than to have to somehow remember to contact them in the future.
Betsy Young | TrustRadius Reviewer

Feature Rating Comparison

Construction Project & Field Management

Buildertrend
9.0
FollowUp CRM
Plan distribution & viewing
Buildertrend
9.5
FollowUp CRM
Plan markups & sharing
Buildertrend
8.9
FollowUp CRM
Issue tracking & punchlists
Buildertrend
8.9
FollowUp CRM
Photo documentation
Buildertrend
8.4
FollowUp CRM
Jobsite reports
Buildertrend
8.9
FollowUp CRM
Document sharing
Buildertrend
9.5
FollowUp CRM
RFI tools
Buildertrend
8.9
FollowUp CRM
Collaboration & approvals
Buildertrend
9.5
FollowUp CRM
As-built drawings
Buildertrend
8.7
FollowUp CRM
Mobile app
Buildertrend
8.4
FollowUp CRM
Submittal design and management
Buildertrend
8.9
FollowUp CRM

Estimating

Buildertrend
8.7
FollowUp CRM
Takeoff tools
Buildertrend
8.3
FollowUp CRM
Job costing
Buildertrend
8.9
FollowUp CRM
Cost databases
Buildertrend
8.9
FollowUp CRM
Cost calculator
Buildertrend
8.9
FollowUp CRM
Bid creation
Buildertrend
8.4
FollowUp CRM

Sales Force Automation

Buildertrend
FollowUp CRM
9.1
Customer data management / contact management
Buildertrend
FollowUp CRM
10.0
Workflow management
Buildertrend
FollowUp CRM
10.0
Territory management
Buildertrend
FollowUp CRM
6.1
Opportunity management
Buildertrend
FollowUp CRM
10.0
Integration with email client (e.g., Outlook or Gmail)
Buildertrend
FollowUp CRM
10.0
Contract management
Buildertrend
FollowUp CRM
10.0
Quote & order management
Buildertrend
FollowUp CRM
8.9
Interaction tracking
Buildertrend
FollowUp CRM
10.0
Channel / partner relationship management
Buildertrend
FollowUp CRM
7.2

Customer Service & Support

Buildertrend
FollowUp CRM
10.0
Case management
Buildertrend
FollowUp CRM
10.0
Call center management
Buildertrend
FollowUp CRM
10.0
Help desk management
Buildertrend
FollowUp CRM
10.0

Marketing Automation

Buildertrend
FollowUp CRM
10.0
Lead management
Buildertrend
FollowUp CRM
10.0
Email marketing
Buildertrend
FollowUp CRM
10.0

CRM Project Management

Buildertrend
FollowUp CRM
9.5
Task management
Buildertrend
FollowUp CRM
10.0
Billing and invoicing management
Buildertrend
FollowUp CRM
8.4
Reporting
Buildertrend
FollowUp CRM
10.0

CRM Reporting & Analytics

Buildertrend
FollowUp CRM
9.7
Forecasting
Buildertrend
FollowUp CRM
9.0
Pipeline visualization
Buildertrend
FollowUp CRM
10.0
Customizable reports
Buildertrend
FollowUp CRM
10.0

Customization

Buildertrend
FollowUp CRM
9.8
Custom fields
Buildertrend
FollowUp CRM
10.0
Custom objects
Buildertrend
FollowUp CRM
9.0
Scripting environment
Buildertrend
FollowUp CRM
10.0
API for custom integration
Buildertrend
FollowUp CRM
10.0

Security

Buildertrend
FollowUp CRM
10.0
Single sign-on capability
Buildertrend
FollowUp CRM
10.0
Role-based user permissions
Buildertrend
FollowUp CRM
10.0

Social CRM

Buildertrend
FollowUp CRM
10.0
Social data
Buildertrend
FollowUp CRM
10.0
Social engagement
Buildertrend
FollowUp CRM
10.0

Integrations with 3rd-party Software

Buildertrend
FollowUp CRM
7.7
Marketing automation
Buildertrend
FollowUp CRM
10.0
Compensation management
Buildertrend
FollowUp CRM
5.5

Platform

Buildertrend
FollowUp CRM
10.0
Mobile access
Buildertrend
FollowUp CRM
10.0

Pros

Buildertrend

  • Manages in one place - crucial for organization.
  • Professional, across the board it provides companies with a seamlessly organized and flawless presentation - to subs/vendors/owners/etc.
  • Time Saver - you don't have to dig around through files/create templates/flip through your contact binder - it's all there.
  • Practical tools- designed for contractors. You get what you need - period.
Cherith DuBois | TrustRadius Reviewer

FollowUp CRM

  • We love the dashboard feature. This is where we spend the majority of our time. The dashboard helps us avoid missing bid dates and deadlines.
  • The system is very intuitive and a new user will be up to speed within one hour after they start using the system. There is only one place to enter all data. This allows for ease of use and minimizes data entry mistakes.
  • Every task is date stamped to insure proper work flow and holds the team accountable to each other.
Gregg Wallick | TrustRadius Reviewer

Cons

Buildertrend

  • I think that the CRM component could use some development.
  • I think that tracking "tasks" or "to do's" could use some development.
John Struckmann | TrustRadius Reviewer

FollowUp CRM

  • It really needs to have the capability of listing numerous phone #s with a note beside each one ("his cell#", "her work#", "do not call before 9a.m.", etc.).
  • It really needs to have the capability of listing numerous e-mail addresses ("hers", "his", "her email address at work", etc.).
  • It would be nice to have a separate general information box where we could put comments in that would show every time we bring up the account (such as "her nickname is Bobbi", "their dogs name is Fido, "their son is currently stationed in France", "husband is going through chemotherapy", etc.), which would help us to remember personal details that are important to our clients.
Betsy Young | TrustRadius Reviewer

Usability

Buildertrend

Buildertrend 10.0
Based on 1 answer
Fantastic usablity. Buildertrend is an amazing tool that offers superior customer service and attention to detail that is unmatched. I will continue to use them for years and I know they will make growing my company a possibility. I highly recommend for companies that want to streamline their business.
Cherith DuBois | TrustRadius Reviewer

FollowUp CRM

No score
No answers yet
No answers on this topic

Support Rating

Buildertrend

Buildertrend 10.0
Based on 1 answer
I highly recommend. The only suggestion I have would be to offer a free trial. They do offer a 30 day money back guarantee. The price point isn't daunting if you have had a 100 % no strings attached/no effort to cancel or try to remember to get your money back - no strings attached chance to try out the product. Especially for such a big purchase decision, I think Buildertrend would see an incredible increase in sales. They have the value and companies just need a chance to see it first hand.
Cherith DuBois | TrustRadius Reviewer

FollowUp CRM

No score
No answers yet
No answers on this topic

Alternatives Considered

Buildertrend

BuilderTrend allows me to see a full view of all my jobs in one place. I picked it for this reason. I wanted a solution that subcontractors would be able to use without having to do anything except open their email to get the information they needed to get the job done on time. I've made it so simple that everyone I work with wants to use BuilderTrend. In fact, most of the subcontractors I work with have implemented BuilderTrend because they saw how easy my day to day operations are.
Andrew Lascano | TrustRadius Reviewer

FollowUp CRM

My company had already implemented FollowUp Power CRM for Construction before I arrived. I have used other CRM programs in the past, and FollowUp Power is much more user friendly, and I have already seen a direct increase in my lead to customer conversion ratio as well as increased sales
Anonymous | TrustRadius Reviewer

Return on Investment

Buildertrend

  • The tool has simplified the entire project management process.
  • Materials and cost estimating has been easy with Buildertrend.
  • Scheduling and project processes reporting is also easily one.
  • Through the solution we able to offer the best quality services.
Grace Shannon | TrustRadius Reviewer

FollowUp CRM

  • I have seen a lot better tracking on my jobs when it comes to scheduling and staying on top of my jobs.
  • The dashboard is part of my daily routine it tells me exactly what I need to follow up on weather it is calling the customer or checking on the customer.
  • Payments or what the current status of the job is.
Tom Baker | TrustRadius Reviewer

Screenshots

Pricing Details

Buildertrend

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Buildertrend Editions & Modules

Edition
Core$2991
Pro$4991
PremiumContact for quote
  1. per month
  2. none
Additional Pricing Details
Premium package pricing available by quote from the vendor.

FollowUp CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

FollowUp CRM Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Buildertrend
8.4
FollowUp CRM
10.0

Usability

Buildertrend
10.0
FollowUp CRM

Support Rating

Buildertrend
10.0
FollowUp CRM

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