What users are saying about
8 Ratings
18 Ratings
8 Ratings
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Score 9.2 out of 100
18 Ratings
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Score 9.6 out of 100

Likelihood to Recommend

Buildertrend

I believe for anyone with residential remodeling or new home construction projects, BuilderTrend is the best software application I've found that keeps customers and subcontractors informed and keeps almost all of your project information organized in one location
John Struckmann | TrustRadius Reviewer

FollowUp CRM

One of the best things about FollowUp Power is that we can mark things for follow-up several months down the line, which we frequently have a need for since many of our clients are seasonal. For example, we'll get started working with them while they're here in Florida for the winter, then they'll head back north in the spring and not want to hear from us again until they return in the fall. With FollowUp Power, we can then mark them for follow up in the future rather than to have to somehow remember to contact them in the future.
Betsy Young | TrustRadius Reviewer

Feature Rating Comparison

Construction Project & Field Management

Buildertrend
9.1
FollowUp CRM
Plan distribution & viewing
Buildertrend
9.6
FollowUp CRM
Plan markups & sharing
Buildertrend
9.3
FollowUp CRM
Issue tracking & punchlists
Buildertrend
8.4
FollowUp CRM
Photo documentation
Buildertrend
9.6
FollowUp CRM
Jobsite reports
Buildertrend
9.0
FollowUp CRM
Document sharing
Buildertrend
9.3
FollowUp CRM
RFI tools
Buildertrend
9.2
FollowUp CRM
Collaboration & approvals
Buildertrend
8.9
FollowUp CRM
As-built drawings
Buildertrend
8.3
FollowUp CRM
Mobile app
Buildertrend
8.9
FollowUp CRM
Submittal design and management
Buildertrend
9.2
FollowUp CRM

Estimating

Buildertrend
8.0
FollowUp CRM
Takeoff tools
Buildertrend
9.3
FollowUp CRM
Job costing
Buildertrend
7.8
FollowUp CRM
Cost databases
Buildertrend
7.8
FollowUp CRM
Cost calculator
Buildertrend
7.8
FollowUp CRM
Bid creation
Buildertrend
7.3
FollowUp CRM

Sales Force Automation

Buildertrend
FollowUp CRM
9.1
Customer data management / contact management
Buildertrend
FollowUp CRM
10.0
Workflow management
Buildertrend
FollowUp CRM
10.0
Territory management
Buildertrend
FollowUp CRM
6.1
Opportunity management
Buildertrend
FollowUp CRM
10.0
Integration with email client (e.g., Outlook or Gmail)
Buildertrend
FollowUp CRM
10.0
Contract management
Buildertrend
FollowUp CRM
10.0
Quote & order management
Buildertrend
FollowUp CRM
8.9
Interaction tracking
Buildertrend
FollowUp CRM
10.0
Channel / partner relationship management
Buildertrend
FollowUp CRM
7.2

Customer Service & Support

Buildertrend
FollowUp CRM
10.0
Case management
Buildertrend
FollowUp CRM
10.0
Call center management
Buildertrend
FollowUp CRM
10.0
Help desk management
Buildertrend
FollowUp CRM
10.0

Marketing Automation

Buildertrend
FollowUp CRM
10.0
Lead management
Buildertrend
FollowUp CRM
10.0
Email marketing
Buildertrend
FollowUp CRM
10.0

CRM Project Management

Buildertrend
FollowUp CRM
9.5
Task management
Buildertrend
FollowUp CRM
10.0
Billing and invoicing management
Buildertrend
FollowUp CRM
8.4
Reporting
Buildertrend
FollowUp CRM
10.0

CRM Reporting & Analytics

Buildertrend
FollowUp CRM
9.7
Forecasting
Buildertrend
FollowUp CRM
9.0
Pipeline visualization
Buildertrend
FollowUp CRM
10.0
Customizable reports
Buildertrend
FollowUp CRM
10.0

Customization

Buildertrend
FollowUp CRM
9.8
Custom fields
Buildertrend
FollowUp CRM
10.0
Custom objects
Buildertrend
FollowUp CRM
9.0
Scripting environment
Buildertrend
FollowUp CRM
10.0
API for custom integration
Buildertrend
FollowUp CRM
10.0

Security

Buildertrend
FollowUp CRM
10.0
Single sign-on capability
Buildertrend
FollowUp CRM
10.0
Role-based user permissions
Buildertrend
FollowUp CRM
10.0

Social CRM

Buildertrend
FollowUp CRM
10.0
Social data
Buildertrend
FollowUp CRM
10.0
Social engagement
Buildertrend
FollowUp CRM
10.0

Integrations with 3rd-party Software

Buildertrend
FollowUp CRM
7.7
Marketing automation
Buildertrend
FollowUp CRM
10.0
Compensation management
Buildertrend
FollowUp CRM
5.5

Platform

Buildertrend
FollowUp CRM
10.0
Mobile access
Buildertrend
FollowUp CRM
10.0

Pros

Buildertrend

  • BuilderTrend is a true all-in-one solution. Other programs such as JobNimbus are extremely basic and claim they provide the same features BuilderTrend provides. In a way they do, but it's not seamless. It creates more work when the goal is to simplify redundant processes so everyone will want to participate.
  • The price point is affordable for everyone.
  • Their team works daily to make improvements based on their clients' requests.
Andrew Lascano | TrustRadius Reviewer

FollowUp CRM

  • We love the dashboard feature. This is where we spend the majority of our time. The dashboard helps us avoid missing bid dates and deadlines.
  • The system is very intuitive and a new user will be up to speed within one hour after they start using the system. There is only one place to enter all data. This allows for ease of use and minimizes data entry mistakes.
  • Every task is date stamped to insure proper work flow and holds the team accountable to each other.
Gregg Wallick | TrustRadius Reviewer

Cons

Buildertrend

  • Honestly, none that I can see at this time, being fairly new with the product all of my needs have been addressed.
Anonymous | TrustRadius Reviewer

FollowUp CRM

  • It really needs to have the capability of listing numerous phone #s with a note beside each one ("his cell#", "her work#", "do not call before 9a.m.", etc.).
  • It really needs to have the capability of listing numerous e-mail addresses ("hers", "his", "her email address at work", etc.).
  • It would be nice to have a separate general information box where we could put comments in that would show every time we bring up the account (such as "her nickname is Bobbi", "their dogs name is Fido, "their son is currently stationed in France", "husband is going through chemotherapy", etc.), which would help us to remember personal details that are important to our clients.
Betsy Young | TrustRadius Reviewer

Alternatives Considered

Buildertrend

The program has outstanding customer service. With project scheduling, project management, financial management, customer management, and service management capabilities in a single suite, there's really not much this program can't do! Owners generally love the use of this software as well, giving them the ability to view daily logs, photos, schedules, etc.
Anonymous | TrustRadius Reviewer

FollowUp CRM

My company had already implemented FollowUp Power CRM for Construction before I arrived. I have used other CRM programs in the past, and FollowUp Power is much more user friendly, and I have already seen a direct increase in my lead to customer conversion ratio as well as increased sales
Anonymous | TrustRadius Reviewer

Return on Investment

Buildertrend

  • It's been well worth the money and probably saves me at least one full-time person in the office every year.
John Struckmann | TrustRadius Reviewer

FollowUp CRM

  • I have seen a lot better tracking on my jobs when it comes to scheduling and staying on top of my jobs.
  • The dashboard is part of my daily routine it tells me exactly what I need to follow up on weather it is calling the customer or checking on the customer.
  • Payments or what the current status of the job is.
Tom Baker | TrustRadius Reviewer

Screenshots

Pricing Details

Buildertrend

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

FollowUp CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Buildertrend
9.7
FollowUp CRM
10.0

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