Buildertrend vs. Followup CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Buildertrend
Score 6.2 out of 10
N/A
BuilderTrend is a construction management system. It includes functionality for pre-sale, project management, financial management, and customer management processes. It also provides mobile accessibility.
$299
per month
FollowUp CRM
Score 9.5 out of 10
N/A
FollowUp Power CRM for Construction is a CRM system for the construction industry. Features include lead tracking, sales pipeline analysis, closing ratios, quota management, project management, and dashboards. It can integrate with other marketing and accounting products.N/A
Pricing
BuildertrendFollowup CRM
Editions & Modules
Core
$299
per month
Pro
$499
per month
Premium
Contact for quote
No answers on this topic
Offerings
Pricing Offerings
BuildertrendFollowUp CRM
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPremium package pricing available by quote from the vendor.
More Pricing Information
Community Pulse
BuildertrendFollowup CRM
Top Pros
Top Cons
Features
BuildertrendFollowup CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Buildertrend
-
Ratings
Followup CRM
9.1
12 Ratings
17% above category average
Customer data management / contact management00 Ratings10.012 Ratings
Workflow management00 Ratings10.010 Ratings
Territory management00 Ratings6.18 Ratings
Opportunity management00 Ratings10.010 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings10.08 Ratings
Contract management00 Ratings10.010 Ratings
Quote & order management00 Ratings8.96 Ratings
Interaction tracking00 Ratings10.09 Ratings
Channel / partner relationship management00 Ratings7.27 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Buildertrend
-
Ratings
Followup CRM
10.0
8 Ratings
29% above category average
Case management00 Ratings10.08 Ratings
Call center management00 Ratings10.05 Ratings
Help desk management00 Ratings10.06 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Buildertrend
-
Ratings
Followup CRM
10.0
8 Ratings
28% above category average
Lead management00 Ratings10.08 Ratings
Email marketing00 Ratings10.05 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Buildertrend
-
Ratings
Followup CRM
9.5
10 Ratings
22% above category average
Task management00 Ratings10.010 Ratings
Billing and invoicing management00 Ratings8.43 Ratings
Reporting00 Ratings10.09 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Buildertrend
-
Ratings
Followup CRM
9.7
11 Ratings
24% above category average
Forecasting00 Ratings9.06 Ratings
Pipeline visualization00 Ratings10.09 Ratings
Customizable reports00 Ratings10.09 Ratings
Customization
Comparison of Customization features of Product A and Product B
Buildertrend
-
Ratings
Followup CRM
9.8
7 Ratings
26% above category average
Custom fields00 Ratings10.07 Ratings
Custom objects00 Ratings9.04 Ratings
Scripting environment00 Ratings10.05 Ratings
API for custom integration00 Ratings10.04 Ratings
Security
Comparison of Security features of Product A and Product B
Buildertrend
-
Ratings
Followup CRM
10.0
10 Ratings
18% above category average
Single sign-on capability00 Ratings10.08 Ratings
Role-based user permissions00 Ratings10.07 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Buildertrend
-
Ratings
Followup CRM
10.0
3 Ratings
32% above category average
Social data00 Ratings10.03 Ratings
Social engagement00 Ratings10.02 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Buildertrend
-
Ratings
Followup CRM
7.7
3 Ratings
7% above category average
Marketing automation00 Ratings10.03 Ratings
Compensation management00 Ratings5.52 Ratings
Platform
Comparison of Platform features of Product A and Product B
Buildertrend
-
Ratings
Followup CRM
10.0
4 Ratings
29% above category average
Mobile access00 Ratings10.04 Ratings
Best Alternatives
BuildertrendFollowup CRM
Small Businesses
Procore
Procore
Score 8.5 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Oracle Aconex
Oracle Aconex
Score 6.7 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Oracle Aconex
Oracle Aconex
Score 6.7 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BuildertrendFollowup CRM
Likelihood to Recommend
3.4
(8 ratings)
10.0
(12 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
BuildertrendFollowup CRM
Likelihood to Recommend
Buildertrend
Buildertrend was made for a specific industry (building) and so I would recommend it to anyone in that industry, with the exception of Sales and Marketing. But for everything else from the financing to the permitting to the construction and all else, Buildertrend is exactly what our team has used and will ALWAYS use. Even with our decision to use other systems for Sales and Marketing, we have never given one thought to taking Buildertrend out of our process. We will always be with Buildertrend.
Read full review
FollowUp Power
One of the best things about FollowUp Power is that we can mark things for follow-up several months down the line, which we frequently have a need for since many of our clients are seasonal. For example, we'll get started working with them while they're here in Florida for the winter, then they'll head back north in the spring and not want to hear from us again until they return in the fall. With FollowUp Power, we can then mark them for follow up in the future rather than to have to somehow remember to contact them in the future.
Read full review
Pros
Buildertrend
  • Manages in one place - crucial for organization.
  • Professional, across the board it provides companies with a seamlessly organized and flawless presentation - to subs/vendors/owners/etc.
  • Time Saver - you don't have to dig around through files/create templates/flip through your contact binder - it's all there.
  • Practical tools- designed for contractors. You get what you need - period.
Read full review
FollowUp Power
  • We love the dashboard feature. This is where we spend the majority of our time. The dashboard helps us avoid missing bid dates and deadlines.
  • The system is very intuitive and a new user will be up to speed within one hour after they start using the system. There is only one place to enter all data. This allows for ease of use and minimizes data entry mistakes.
  • Every task is date stamped to insure proper work flow and holds the team accountable to each other.
Read full review
Cons
Buildertrend
  • I think that the CRM component could use some development.
  • I think that tracking "tasks" or "to do's" could use some development.
Read full review
FollowUp Power
  • It really needs to have the capability of listing numerous phone #s with a note beside each one ("his cell#", "her work#", "do not call before 9a.m.", etc.).
  • It really needs to have the capability of listing numerous e-mail addresses ("hers", "his", "her email address at work", etc.).
  • It would be nice to have a separate general information box where we could put comments in that would show every time we bring up the account (such as "her nickname is Bobbi", "their dogs name is Fido, "their son is currently stationed in France", "husband is going through chemotherapy", etc.), which would help us to remember personal details that are important to our clients.
Read full review
Usability
Buildertrend
Fantastic usablity. Buildertrend is an amazing tool that offers superior customer service and attention to detail that is unmatched. I will continue to use them for years and I know they will make growing my company a possibility. I highly recommend for companies that want to streamline their business.
Read full review
FollowUp Power
No answers on this topic
Support Rating
Buildertrend
I highly recommend. The only suggestion I have would be to offer a free trial. They do offer a 30 day money back guarantee. The price point isn't daunting if you have had a 100 % no strings attached/no effort to cancel or try to remember to get your money back - no strings attached chance to try out the product. Especially for such a big purchase decision, I think Buildertrend would see an incredible increase in sales. They have the value and companies just need a chance to see it first hand.
Read full review
FollowUp Power
No answers on this topic
Alternatives Considered
Buildertrend
BuilderTrend allows me to see a full view of all my jobs in one place. I picked it for this reason. I wanted a solution that subcontractors would be able to use without having to do anything except open their email to get the information they needed to get the job done on time. I've made it so simple that everyone I work with wants to use BuilderTrend. In fact, most of the subcontractors I work with have implemented BuilderTrend because they saw how easy my day to day operations are.
Read full review
FollowUp Power
My company had already implemented FollowUp Power CRM for Construction before I arrived. I have used other CRM programs in the past, and FollowUp Power is much more user friendly, and I have already seen a direct increase in my lead to customer conversion ratio as well as increased sales
Read full review
Return on Investment
Buildertrend
  • The prior year cost me roughly $4300, which was barely reasonable for my volume. Some clients liked the format, some hated it and didn't participate. In my experience, few subcontractors or suppliers embraced the program, severely limiting the effectiveness.
  • For the coming year the fees would have exceeded $17,000, far too much for a program with limited client, employee, and subcontractor appeal with as small a volume as I have.
  • Honestly, for the last year, I feel they've been a burning tire hung around my neck and I regret not cancelling them in early 2019, I'd have $10,000 more in my pocket and no significant negative impact.
  • I did appreciate the daily log as a way to report on progress, but less than half my clients made use of this option.
Read full review
FollowUp Power
  • I have seen a lot better tracking on my jobs when it comes to scheduling and staying on top of my jobs.
  • The dashboard is part of my daily routine it tells me exactly what I need to follow up on weather it is calling the customer or checking on the customer.
  • Payments or what the current status of the job is.
Read full review
ScreenShots

Buildertrend Screenshots

Screenshot of Homeowner PortalScreenshot of Summary PageScreenshot of Schedule // Gantt ChartScreenshot of Photos