What users are saying about
22 Ratings
25 Ratings
22 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100
25 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.3 out of 100

Feature Set Ratings

    Construction Project & Field Management

    8.3

    Buildertrend

    83%

    FollowUp CRM

    Feature Set Not Supported
    N/A
    Buildertrend ranks higher in 11/11 features

    Plan distribution & viewing

    9.2
    92%
    6 Ratings
    N/A
    0 Ratings

    Plan markups & sharing

    8.4
    84%
    7 Ratings
    N/A
    0 Ratings

    Issue tracking & punchlists

    6.3
    63%
    8 Ratings
    N/A
    0 Ratings

    Photo documentation

    7.8
    78%
    8 Ratings
    N/A
    0 Ratings

    Jobsite reports

    8.4
    84%
    7 Ratings
    N/A
    0 Ratings

    Document sharing

    8.4
    84%
    8 Ratings
    N/A
    0 Ratings

    RFI tools

    8.4
    84%
    6 Ratings
    N/A
    0 Ratings

    Collaboration & approvals

    9.2
    92%
    7 Ratings
    N/A
    0 Ratings

    As-built drawings

    8.7
    87%
    4 Ratings
    N/A
    0 Ratings

    Mobile app

    7.8
    78%
    8 Ratings
    N/A
    0 Ratings

    Submittal design and management

    8.4
    84%
    6 Ratings
    N/A
    0 Ratings

    Estimating

    6.6

    Buildertrend

    66%

    FollowUp CRM

    Feature Set Not Supported
    N/A
    Buildertrend ranks higher in 5/5 features

    Takeoff tools

    7.8
    78%
    5 Ratings
    N/A
    0 Ratings

    Job costing

    8.4
    84%
    6 Ratings
    N/A
    0 Ratings

    Cost databases

    8.4
    84%
    6 Ratings
    N/A
    0 Ratings

    Cost calculator

    5.1
    51%
    7 Ratings
    N/A
    0 Ratings

    Bid creation

    3.5
    35%
    7 Ratings
    N/A
    0 Ratings

    Sales Force Automation

    Buildertrend

    Feature Set Not Supported
    N/A
    9.2

    FollowUp CRM

    92%
    Followup CRM ranks higher in 9/9 features

    Customer data management / contact management

    N/A
    0 Ratings
    9.7
    97%
    18 Ratings

    Workflow management

    N/A
    0 Ratings
    9.3
    93%
    16 Ratings

    Territory management

    N/A
    0 Ratings
    9.2
    92%
    13 Ratings

    Opportunity management

    N/A
    0 Ratings
    9.2
    92%
    15 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    N/A
    0 Ratings
    9.0
    90%
    14 Ratings

    Contract management

    N/A
    0 Ratings
    9.5
    95%
    16 Ratings

    Quote & order management

    N/A
    0 Ratings
    9.0
    90%
    12 Ratings

    Interaction tracking

    N/A
    0 Ratings
    9.0
    90%
    15 Ratings

    Channel / partner relationship management

    N/A
    0 Ratings
    9.0
    90%
    13 Ratings

    Customer Service & Support

    Buildertrend

    Feature Set Not Supported
    N/A
    9.1

    FollowUp CRM

    91%
    Followup CRM ranks higher in 3/3 features

    Case management

    N/A
    0 Ratings
    9.2
    92%
    14 Ratings

    Call center management

    N/A
    0 Ratings
    8.5
    85%
    11 Ratings

    Help desk management

    N/A
    0 Ratings
    9.7
    97%
    12 Ratings

    Marketing Automation

    Buildertrend

    Feature Set Not Supported
    N/A
    9.1

    FollowUp CRM

    91%
    Followup CRM ranks higher in 2/2 features

    Lead management

    N/A
    0 Ratings
    9.0
    90%
    14 Ratings

    Email marketing

    N/A
    0 Ratings
    9.2
    92%
    11 Ratings

    CRM Project Management

    Buildertrend

    Feature Set Not Supported
    N/A
    9.0

    FollowUp CRM

    90%
    Followup CRM ranks higher in 3/3 features

    Task management

    N/A
    0 Ratings
    9.3
    93%
    16 Ratings

    Billing and invoicing management

    N/A
    0 Ratings
    8.4
    84%
    8 Ratings

    Reporting

    N/A
    0 Ratings
    9.3
    93%
    15 Ratings

    CRM Reporting & Analytics

    Buildertrend

    Feature Set Not Supported
    N/A
    9.3

    FollowUp CRM

    93%
    Followup CRM ranks higher in 3/3 features

    Forecasting

    N/A
    0 Ratings
    9.4
    94%
    11 Ratings

    Pipeline visualization

    N/A
    0 Ratings
    9.2
    92%
    15 Ratings

    Customizable reports

    N/A
    0 Ratings
    9.3
    93%
    15 Ratings

    Customization

    Buildertrend

    Feature Set Not Supported
    N/A
    8.8

    FollowUp CRM

    88%
    Followup CRM ranks higher in 4/4 features

    Custom fields

    N/A
    0 Ratings
    9.2
    92%
    12 Ratings

    Custom objects

    N/A
    0 Ratings
    8.4
    84%
    9 Ratings

    Scripting environment

    N/A
    0 Ratings
    8.8
    88%
    10 Ratings

    API for custom integration

    N/A
    0 Ratings
    8.8
    88%
    9 Ratings

    Security

    Buildertrend

    Feature Set Not Supported
    N/A
    9.2

    FollowUp CRM

    92%
    Followup CRM ranks higher in 2/2 features

    Single sign-on capability

    N/A
    0 Ratings
    9.3
    93%
    14 Ratings

    Role-based user permissions

    N/A
    0 Ratings
    9.0
    90%
    13 Ratings

    Social CRM

    Buildertrend

    Feature Set Not Supported
    N/A
    8.7

    FollowUp CRM

    87%
    Followup CRM ranks higher in 2/2 features

    Social data

    N/A
    0 Ratings
    9.0
    90%
    8 Ratings

    Social engagement

    N/A
    0 Ratings
    8.4
    84%
    7 Ratings

    Integrations with 3rd-party Software

    Buildertrend

    Feature Set Not Supported
    N/A
    8.1

    FollowUp CRM

    81%
    Followup CRM ranks higher in 2/2 features

    Marketing automation

    N/A
    0 Ratings
    8.3
    83%
    9 Ratings

    Compensation management

    N/A
    0 Ratings
    7.8
    78%
    8 Ratings

    Platform

    Buildertrend

    Feature Set Not Supported
    N/A
    7.2

    FollowUp CRM

    72%
    Followup CRM ranks higher in 1/1 features

    Mobile access

    N/A
    0 Ratings
    7.2
    72%
    9 Ratings

    Attribute Ratings

    • Buildertrend is rated higher in 2 areas: Usability, Support Rating
    • Followup CRM is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.1

    Buildertrend

    81%
    8 Ratings
    9.3

    FollowUp CRM

    93%
    18 Ratings

    Usability

    10.0

    Buildertrend

    100%
    1 Rating
    9.3

    FollowUp CRM

    93%
    6 Ratings

    Support Rating

    10.0

    Buildertrend

    100%
    1 Rating
    7.7

    FollowUp CRM

    77%
    6 Ratings

    Likelihood to Recommend

    Buildertrend

    Buildertrend was made for a specific industry (building) and so I would recommend it to anyone in that industry, with the exception of Sales and Marketing. But for everything else from the financing to the permitting to the construction and all else, Buildertrend is exactly what our team has used and will ALWAYS use. Even with our decision to use other systems for Sales and Marketing, we have never given one thought to taking Buildertrend out of our process. We will always be with Buildertrend.
    Read full review

    FollowUp Power

    Being from healthcare sector we have been using Followup CRM. It automatically sends all the notification and reminders. Also, helps with the follow-ups so that no prospect or leads can be missed. This is incredible tool one should definitely use. This tool allows us to track our progress and identify areas for improvement.
    Read full review

    Pros

    Buildertrend

    • Manages in one place - crucial for organization.
    • Professional, across the board it provides companies with a seamlessly organized and flawless presentation - to subs/vendors/owners/etc.
    • Time Saver - you don't have to dig around through files/create templates/flip through your contact binder - it's all there.
    • Practical tools- designed for contractors. You get what you need - period.
    Read full review

    FollowUp Power

    • It allows us to put notes/comments in as they occur so that there is a complete "log" of information for each project.
    • It reminds us of who we should be contacting each day.
    • It gives us a daily overall picture of how many leads we are currently managing.
    Read full review

    Cons

    Buildertrend

    • I think that the CRM component could use some development.
    • I think that tracking "tasks" or "to do's" could use some development.
    Read full review

    FollowUp Power

    • It really needs to have the capability of listing numerous phone #s with a note beside each one ("his cell#", "her work#", "do not call before 9a.m.", etc.).
    • It really needs to have the capability of listing numerous e-mail addresses ("hers", "his", "her email address at work", etc.).
    • It would be nice to have a separate general information box where we could put comments in that would show every time we bring up the account (such as "her nickname is Bobbi", "their dogs name is Fido, "their son is currently stationed in France", "husband is going through chemotherapy", etc.), which would help us to remember personal details that are important to our clients.
    Read full review

    Pricing Details

    Buildertrend

    Starting Price

    $0

    Editions & Modules

    Buildertrend editions and modules pricing
    EditionModules
    Core$2991
    Pro$4992
    PremiumContact for quote3

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Premium package pricing available by quote from the vendor.

    FollowUp CRM

    Starting Price

    Editions & Modules

    FollowUp CRM editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Usability

      Buildertrend

      Fantastic usablity. Buildertrend is an amazing tool that offers superior customer service and attention to detail that is unmatched. I will continue to use them for years and I know they will make growing my company a possibility. I highly recommend for companies that want to streamline their business.
      Read full review

      FollowUp Power

      It is a tool that has helped us in cooperation, document sharing, file transfer, email marketing, and all other particular tasks. I've progressed more collected and understood which clients are most suited for our product and which are only interested on receiving proposals.
      Read full review

      Support Rating

      Buildertrend

      I highly recommend. The only suggestion I have would be to offer a free trial. They do offer a 30 day money back guarantee. The price point isn't daunting if you have had a 100 % no strings attached/no effort to cancel or try to remember to get your money back - no strings attached chance to try out the product. Especially for such a big purchase decision, I think Buildertrend would see an incredible increase in sales. They have the value and companies just need a chance to see it first hand.
      Read full review

      FollowUp Power

      I rarely contacted the support for Followup CRM but my employees tried to contact the support and they resolved the issue. So i can not provide enough detail about the support of Followup CRM
      Read full review

      Alternatives Considered

      Buildertrend

      BuilderTrend allows me to see a full view of all my jobs in one place. I picked it for this reason. I wanted a solution that subcontractors would be able to use without having to do anything except open their email to get the information they needed to get the job done on time. I've made it so simple that everyone I work with wants to use BuilderTrend. In fact, most of the subcontractors I work with have implemented BuilderTrend because they saw how easy my day to day operations are.
      Read full review

      FollowUp Power

      My company had already implemented FollowUp Power CRM for Construction before I arrived. I have used other CRM programs in the past, and FollowUp Power is much more user friendly, and I have already seen a direct increase in my lead to customer conversion ratio as well as increased sales
      Read full review

      Return on Investment

      Buildertrend

      • Reporting on the costing of bids that have turned into jobs
      • Release notes on what is changing for features or different services that Buildertrend is now supporting.
      • I really enjoy seeing how your platform has changed for the better over the last two years
      Read full review

      FollowUp Power

      • I have seen a lot better tracking on my jobs when it comes to scheduling and staying on top of my jobs.
      • The dashboard is part of my daily routine it tells me exactly what I need to follow up on weather it is calling the customer or checking on the customer.
      • Payments or what the current status of the job is.
      Read full review

      Screenshots

      Add comparison