TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    busybusy

    Score8.1 out of 10
    N/ACreated by contractors for contractors, the busybusy mobile time tracking app automates time and GPS labor tracking, job costing, and documentation. Mobile time tracking in the cloud allows remote service crews to clock in and out through their iOS and Android devices in addition to any web browser. With busybusy, smartphones become advanced management tools simplifying and automating the process of tracking time, documenting project progress, and monitoring project…

    $9.99

    per month per user

    HotSchedules

    Score8 out of 10
    N/AHotSchedules is a cloud-based scheduling, labor and communication management software solution serving the restaurant and hospitality industry. According to the vendor, key benefits include: Build & Communicate Schedules The scheduling and labor management software reduces the time it takes managers to create and communicate schedules. All scheduling and employee information is stored in one central location, so managers have access to time-off requests,…

    $2

    per month per employee

    Pricing
    busybusyHotSchedules
    Editions & Modules
    No answers on this topic
    Essentials
    $2
    per month per employee
    Plus
    $4
    per month per employee
    Quote-Based
    Quote-based pricing
    Offerings
    Pricing Offerings
    busybusyHotSchedules
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    busybusyHotSchedules
    Small Businesses
    Time Doctor
    Score8 out of 10
    Jolt
    Score9.7 out of 10
    Medium-sized Companies
    Toggl Track
    Score9 out of 10
    Jolt
    Score9.7 out of 10
    Enterprises
    TimeCamp
    Score7.3 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    busybusyHotSchedules
    Likelihood to Recommend
    8.2
    (2 ratings)
    1.0
    (167 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (2 ratings)
    Usability
    8.0
    (1 ratings)
    8.9
    (12 ratings)
    Support Rating
    -
    (0 ratings)
    8.9
    (4 ratings)
    User Testimonials
    busybusyHotSchedules
    Likelihood to Recommend
    busybusy
    BusyBusy is well suited for organizations with multiple off site job locations which require tracking. Due to it's ability to setup a high volume of work locations as well as bread crumb tracking between home office and job site, I think it is best suited for the service industry including construction, plumbing, landscaping etc. It is less appropriate for organization with single office on site work
    Incentivized
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    HotSchedules and Fourth
    For small to medium-sized companies HotSchedules works great when business is very static. If you are simply using HotSchedules for a schedule writing tool, it is phenomenal. However, it does miss the mark as a labor control software. Needs more controls to keep managers aware of spending versus historical sales data.
    Incentivized
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    Pros
    busybusy
    • Time cards
    • Reporting
    • Integrates with Quickbooks
    Incentivized
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    HotSchedules and Fourth
    • Communication is so simple on HotSchedules. Whether it is communicating a new schedule release, or a quick note about tonight's shift we as managers are able to easily communicate and know that it will reach our team through text notifications, or email notifications.
    • The Meal Break planning tool is very useful in being able to help our floor leaders clearly understand and plan for what breaks are needed throughout the shift. This allows them to come up with a strategic game plan quickly and spend more time with our guests.
    • Shift Swaps and Releases are so seamless. This is our favorite tool as it makes helping our team cover shifts extremely easy and painless. On the flip side it also makes staff who want more hours be able to find what is available in real time.
    Incentivized
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    Cons
    busybusy
    • the scheduling feature has room for improvement - the views are not condensed and cannot be viewed by all employee groups
    • during the time card review process - instead of a description - it would be nice to have a reason section when changing a time card
    • the geo fences around projects - I wish they could be linear
    Incentivized
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    HotSchedules and Fourth
    • Clocking In and out can be a little slow. It takes longer to clock in then our previous method. Before we just had a card you swiped and it would clock you in. Took 2 seconds. Now with the Hotschdules method we use it take 30 seconds or so. Not a huge issue but it can add up if you have one computer and a line of employees waiting to clock in.
    • Time Cards. It does not allow you to view someones current time until the "punch" has ended. If the manager would like to check what time the employee clocked in/out from lunch they have to wait until the employee has clocked out for the day before the record is generated. As a shift lead you may send and employee to lunch but forget to note what time you sent them. Awhile passes and you feel like they should be back by now, so you want to go in and see what time they left for lunch but it does not show you that punch record because the employee is still "clocked in" they are just on their "Meal Break"
    • The ability to customize the restrictions for Clocking in and out. You can set it up so that employees can only clock in from a specific location, however if you have a manager who is allowed to work from home they would not be able to clock in without being at the same location as set in the software. It would be nice to see it able to be customized per user.
    Incentivized
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    Likelihood to Renew
    busybusy
    No answers on this topic
    HotSchedules and Fourth
    Ease of use, efficiently creating and posting staff schedules.
    Incentivized
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    Usability
    busybusy
    There are some upgrades and features that don’t work without a full delete (app) and reinstall and some users don’t remember their login details. Admin time spent. As well there are some edits that could be beneficial
    Incentivized
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    HotSchedules and Fourth
    6 Years of Experience provides me the insight on the upgrades and changes that HotSchedules has done to improve the experience of its users. There are so many features that we still have not started or used to the fullest, but we believe that we are currently getting a strong value out of the money that is paid for this product.
    Incentivized
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    Support Rating
    busybusy
    No answers on this topic
    HotSchedules and Fourth
    On rare occasions a phone call has been required to find the solution to a problem, the HotSchedules response staff have been helpful, courteous, and genuinely seem to care for their clients and take pride in what they do. The consistent development and fine tuning of the platform, interface, and mobile environment shows that this is not a program full of people who rest on their laurels.
    Incentivized
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    Alternatives Considered
    busybusy
    the switch feature and easy of use for the field employees, who are not all tech savvy, is why we chose busy busy. Other softwares only used a stop/go feature which we thought could be very confusing for employees who are just switching cost codes between jobs. Also integration was cleaner on busy busy
    Incentivized
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    HotSchedules and Fourth
    I have not used any other Scheduling software for employees. As a campground manager in the summer season, we are using campground master for reservations. it is very similar in process to employee scheduling. the ability to the user of that program to set up their own parameters for time and reservations is something that would benefit the employee scheduling software.
    Incentivized
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    Return on Investment
    busybusy
    • Less time entering payroll
    • More accurate job details
    • Less time spent on collecting time cards
    • Detailed project reports as completed
    Incentivized
    Read full review
    HotSchedules and Fourth
    • Saving time on scheduling means our managers can focus more on guest experience, managing the floor and other areas that contribute to the success of our business.
    Incentivized
    Read full review
    ScreenShots

    busybusy Screenshots

    Screenshot of Kiosk Mode with Photo RecognitionProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    HotSchedules Screenshots

    Screenshot of Time-Off, Availability, Employee Hours, Sales Volume are all available in the scheduler.Screenshot of Employees are able to swap and pick-up shifts from the HotSchedules Mobile App. All shift changes or requests require a manager's approval.Screenshot of Managers and employees can communicate with each other from the mobile and web apps - from anywhere and at anytime.Screenshot of Employees can submit a time-off, request - paid, or unpaid - and can request to work or request off right from the mobile app.Screenshot of Managers can view sales and labor data from their phone.