busybusy vs. When I Work

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
busybusy
Score 8.2 out of 10
N/A
Created by contractors for contractors, the busybusy mobile time tracking app automates time and GPS labor tracking, job costing, and documentation. Mobile time tracking in the cloud allows remote service crews to clock in and out through their iOS and Android devices in addition to any web browser. With busybusy, smartphones become advanced management tools simplifying and automating the process of tracking time, documenting project progress, and monitoring project…
$9.99
per month per user
When I Work
Score 7.4 out of 10
N/A
When I Work is a way for businesses to schedule, track time and attendance, and communicate with their hourly employees. The schedule and time clock is placed in every employee's pocket with When I Work's iOS and Android apps. It can be used to keep track of time off, employee availability, and manage shift swaps with a few clicks. When I Work integrates with payroll providers to streamline the process and avoid human error.
$2.50
per month per user
Pricing
busybusyWhen I Work
Editions & Modules
No answers on this topic
Essentials
$2.50
per month per user
Essentials + Attendance
$4
per month per user
Pro
$5
per month per user
Pro + Attendance
$7
per month per user
Premium
$8
per month per user
Premium + Attendance
$10
per month per user
Offerings
Pricing Offerings
busybusyWhen I Work
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeRequiredNo setup fee
Additional Details
More Pricing Information
Community Pulse
busybusyWhen I Work
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busybusyWhen I Work
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Zoho People
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Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
busybusyWhen I Work
Likelihood to Recommend
8.3
(2 ratings)
10.0
(25 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
8.0
(1 ratings)
9.0
(1 ratings)
Support Rating
-
(0 ratings)
8.7
(19 ratings)
Implementation Rating
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
busybusyWhen I Work
Likelihood to Recommend
busybusy
BusyBusy is well suited for organizations with multiple off site job locations which require tracking. Due to it's ability to setup a high volume of work locations as well as bread crumb tracking between home office and job site, I think it is best suited for the service industry including construction, plumbing, landscaping etc. It is less appropriate for organization with single office on site work
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When I Work
I recommend When I Work to those companies that are looking for a way to manage work schedules and want to increase the productivity of all employees. This is an important platform that would bring excellent results to small, medium and large companies. This is a constant monitoring system which allows employees to complete their tasks in the indicated time, When I Work sends automated alerts when an employee is not complying with their tasks and this allows us to know exactly the productivity we are having in each one of the sectors. It is an excellent platform for planning and administration of working hours, it has a very easy-to-use UI that allows schedules to be easily managed. Without a doubt, When I Work would be a perfect implementation for any sector or company, since it has a lot of potential to collect exact data on compliance with working hours.
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Pros
busybusy
  • Time cards
  • Reporting
  • Integrates with Quickbooks
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When I Work
  • When I Work allowed me to color-code each employee's schedule.
  • When I Work allowed me to show who was "off" during what time of day. This was essential for morale, as our event included 16-18 hour days, and I wanted to show that everyone had down time each day.
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Cons
busybusy
  • the scheduling feature has room for improvement - the views are not condensed and cannot be viewed by all employee groups
  • during the time card review process - instead of a description - it would be nice to have a reason section when changing a time card
  • the geo fences around projects - I wish they could be linear
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When I Work
  • You cannot view inactive employees on the app.
  • When pulling up the schedule on the app, it defaults to Tuesday when the screen is done loading.
  • If you pull up an individual's schedule it removes your default settings. For example, I have mine set to just my store, but if I need to see an employee's schedule it resets those defaults. You're always looking at the last schedule you pulled up.
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Likelihood to Renew
busybusy
No answers on this topic
When I Work
It's a powerful tool for employee management and intuitive to use.
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Usability
busybusy
There are some upgrades and features that don’t work without a full delete (app) and reinstall and some users don’t remember their login details. Admin time spent. As well there are some edits that could be beneficial
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When I Work
While it's one of the better apps, my only complaint is the icon layout of the dash; mouseover sometimes doesn't work for my system.
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Support Rating
busybusy
No answers on this topic
When I Work
Every time I contact When I Work staff with an issue, someone is there with a quick solution to my problem. I love the chat feature. I can continue to work on other things while the When I Work representative assists me.
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Implementation Rating
busybusy
No answers on this topic
When I Work
Make certain your team knows how to turn off alerts and utilise the system.
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Alternatives Considered
busybusy
the switch feature and easy of use for the field employees, who are not all tech savvy, is why we chose busy busy. Other softwares only used a stop/go feature which we thought could be very confusing for employees who are just switching cost codes between jobs. Also integration was cleaner on busy busy
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When I Work
When I Work seemed a bit easier to implement for our team and employees. When I Work had all the things we needed without a lot of the bells and whistles that we wouldn't really utilize. When I Work was also a bit more affordable for our budget. Overall, it was the better choice.
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Return on Investment
busybusy
  • Less time entering payroll
  • More accurate job details
  • Less time spent on collecting time cards
  • Detailed project reports as completed
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When I Work
  • Has cut down on the time I spend scheduling.
  • Makes estimating payroll simple.
  • Is convenient for staff to use because they can utilize it on their own device.
  • Allows for messaging as well, which helps get the word out about numerous things, not just scheduling issues.
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ScreenShots

busybusy Screenshots

Screenshot of Kiosk Mode with Photo RecognitionScreenshot of Screenshot of Screenshot of Screenshot of