What users are saying about
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76 Ratings
9 Ratings

BuzzSumo

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76 Ratings
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Score 8.7 out of 100
9 Ratings
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Score 4 out of 100

Likelihood to Recommend

BuzzSumo

Pros
  • The real-time data unmatched and Buzzsumo is continually improving their tools and dashboards every year (we've noticed that their team listens to suggestions and often implements new features based on how our industry is evolving).
Cons
  • The price is a little steep for us. We are a small advertising agency and have a lot of tools to consider to improve our efficiency. We just wish it was a little less expensive.
Sarah Hoffman | TrustRadius Reviewer

Impact

If you already have an affiliate platform and Impact has the features that matter most to you, like deep link tracking, it might be a fit. But if you expect any level of support from the company or you are setting up your program from scratch, stay away. I've never had a worse customer experience and I'm floored that an entire company would ghost a client who has already paid thousands of dollars with no results to show for it.
Scott Swedberg | TrustRadius Reviewer

Pros

BuzzSumo

  • Monitors for client PR placements and notifies via email and Slack alerts
  • Helps us research potential journalists writing about the topics relevant to our clients
  • Displays trending web and social content clearly with relevant metrics
  • Allows us to view what's working for our clients' competitors in the media
Jason Myers | TrustRadius Reviewer

Impact

  • Dedicated affiliate management dashboard. It has a ton of great details for those who heavily rely on affiliate sales.
  • Impact seems to be very user-friendly towards new affiliates. This is important because many partners can be new to reselling your product.
  • Huge database of affiliates and companies that you can find to partner with and cross-sell your products.
Josh Brown | TrustRadius Reviewer

Cons

BuzzSumo

  • Although I think it's hard, I'd like to see it being used for other mediums as well such as Twitch, etc.
  • It could have better backlink data to include more backlinks that each content piece has.
  • One or two more pricing tiers might work.
Alex Chaidaroglou | TrustRadius Reviewer

Impact

  • Payments
  • Support
  • Brand responsibility management
Isaac Bilokin | TrustRadius Reviewer

Usability

BuzzSumo

BuzzSumo 9.0
Based on 6 answers
The interface is a little clunky for me, especially on mobile. However, the directions are clear and it didn't take long for me to figure out how to use it. I just wish that things were a little more streamlined.
Charles Chy | TrustRadius Reviewer

Impact

No score
No answers yet
No answers on this topic

Support Rating

BuzzSumo

BuzzSumo 8.6
Based on 9 answers
The support we have received over the years has been wonderful. They have definitely demonstrated excellent customer service. We find the chat support to be the quickest and most useful for the day-to-day questions. A rep always responds very timely, answers our questions, and sends a follow-up to ensure we're maintaining success
Sarah Hoffman | TrustRadius Reviewer

Impact

Impact 1.0
Based on 1 answer
We've been reaching out requesting support for two months and no one has responded. They completely ghosted us. We've emailed the original sales rep, our account manager, our sales rep and account manager's bosses, and others. Still no response, though I can see the emails have been opened multiple times. I've never experienced worse support.
Scott Swedberg | TrustRadius Reviewer

Alternatives Considered

BuzzSumo

Buffer is a tool that can be very useful for certain uses of Twitter, but in reality, it is very limited when you want to demand a little more. The pros actually weigh a lot, but the serious limitations in several regards do not allow us to give it a higher mark.
I consider that Buffer is a very useful tool that allows you to have an active presence on social networks without having to be glued to them all day. There are others, among which Hootsuite stands out.
Aniket Kumar Chaudhary | TrustRadius Reviewer

Impact

Viglink customer support is far better than Impact. Although clunky, Viglink is far better from a publishers point of view than Inpact due to the nature of the organisation backing the system. A software can be created, but without proper compensation and use of the software it flounders. Impact does not meet these expectations, [instead] making use for the publisher not only harsher but harder.
Isaac Bilokin | TrustRadius Reviewer

Return on Investment

BuzzSumo

  • It has had a positive return as it has allowed us to create better content and gain popularity online.
  • Though the cost is relatively high in my opinion, it has allowed us to make better organic content than we would have paid this cost on ads.
  • Helps us find influencers for campaigns.
Anonymous | TrustRadius Reviewer

Impact

  • We receive 2,500+ clicks every month thanks to affiliates from Impact
  • Since we started using Impact, our revenue grew by 7%
  • Due to some fraud issues, we've lost around $500 from partner. Though, Impact was very helpful in taking our hand and walking us through to solve this asap.
Josh Brown | TrustRadius Reviewer

Pricing Details

BuzzSumo

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

BuzzSumo Editions & Modules

Edition
Pro (5 users)$991
Plus (10 users)$1791
Large (15 users)$2991
Enterprise (30+ users)499+1
  1. per month
Additional Pricing Details

Impact

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Impact Editions & Modules

Additional Pricing Details

Add comparison