TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cacoo

    Score7.3 out of 10
    N/ACacoo is a user-friendly online diagramming tool that allows users to create a variety of diagrams such as wireframes, flowcharts, UML diagrams, network diagrams, mindmaps, sitemaps, database diagrams, and more. Cacoo includes an extensive collection of templates and shapes, collaboration features such as simultaneous editing, version tracking, and commenting. Cacoo is simple, cloud-based software users can access from anywhere with an internet connection.

    $0

    SmartDraw

    Score8.4 out of 10
    N/ASmartDraw is a diagramming and flow chart building tool from SmartDraw Software in San Diego, California.

    $131.40

    per year (for a single user on an individual plan)

    Pricing
    CacooSmartDraw
    Editions & Modules
    Free
    $0.00
    Plus
    $4.95
    user
    Team
    $6.00
    user
    Team
    $119.40
    per year per user (3 minimum)
    Individual
    $131.40
    per year single user
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    CacooSmartDraw
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    CacooSmartDraw
    Considered Both Products
    Nulab, Inc.
    No answer on this topic
    SmartDraw Software
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    88%
    Would buy again
    7 Answers
    Delivers good value for the price
    No answers on this topic
    86%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    75%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    83%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    86%
    Implementation went as expected
    6 Answers
    Best Alternatives
    CacooSmartDraw
    Small Businesses
    OmniGraffle
    Score9.8 out of 10
    OmniGraffle
    Score9.8 out of 10
    Medium-sized Companies
    OmniGraffle
    Score9.8 out of 10
    OmniGraffle
    Score9.8 out of 10
    Enterprises
    OmniGraffle
    Score9.8 out of 10
    OmniGraffle
    Score9.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CacooSmartDraw
    Likelihood to Recommend
    7.0
    (3 ratings)
    2.8
    (14 ratings)
    Support Rating
    -
    (0 ratings)
    8.4
    (2 ratings)
    User Testimonials
    CacooSmartDraw
    Likelihood to Recommend
    Nulab, Inc.
    Particularly helpful to an organization that has Windows people who are staunch Visio users and Mac people who are die-hard OmniGraffle or Sketch users.
    Incentivized
    Read full review
    SmartDraw Software
    I believe SmartDraw is a great tool for small- to mid-sized organizations for simplifying the production and management of org charts. We've also had the PMO experiment with the use of some of their flow charts as well. If an organization has an HCM with the capability of producing (good!) org charts, that is likely the best option... but many that I have used in my 30-year HR career don't. So there is definitely a need for SmartDraw in the market!
    Incentivized
    Read full review
    Pros
    Nulab, Inc.
    • Creative resource for various visual support items
    • The free version is robust and nice to staff who have not used it before to get to know the product
    • Support has been helpful when needed
    Incentivized
    Read full review
    SmartDraw Software
    • Provides examples to work off of--these are helpful when you don't know exactly where to start.
    • Provides a number of stylistic options without making things too complex, so you can be creative without getting overwhelmed.
    • Provides a wide variety of templates, meets a wide variety of needs.
    Incentivized
    Read full review
    Cons
    Nulab, Inc.
    • UI navigation
    • Connector flexibility
    • Improved table object
    Incentivized
    Read full review
    SmartDraw Software
    • A month-to-month plan would be ideal for users that don't have a need to create many projects
    • The sidebar navigation can be a little confusing with all of the tools listed.
    • Offering customizable plans with only the feature you need would simplify navigation
    Incentivized
    Read full review
    Usability
    Nulab, Inc.
    No answers on this topic
    SmartDraw Software
    I rated 8 because its simple to use and easy to create network topologies quickly. I liked the drag and drop option which makes designing the network topology and flow chart easier. In general its does what it needs to.
    Incentivized
    Read full review
    Support Rating
    Nulab, Inc.
    No answers on this topic
    SmartDraw Software
    They are always very helpful, we get computers every two years and I have to call them to move the license from one computer to another and they do it with a smile in their voice!
    Incentivized
    Read full review
    Alternatives Considered
    Nulab, Inc.
    Cacoo is web-based and OS independent. OmniGraffle is a local install and mac only. Microsoft Visio is a desktop app also and Windows only. Two strikes for me, as I use between 2-4 different computers daily where I expect my applications to be always up-to-date and files synchronized.
    Incentivized
    Read full review
    SmartDraw Software
    We have used Corel Draw and Adobe Acrobat. Both of those tools were good when they came out but the abilities of SmartDraw far outweigh both those tools. Corel Draw was also more complex to operate and do tasks, as was Adobe Acrobat in which some basic tasks took additional steps to complete.
    Incentivized
    Read full review
    Return on Investment
    Nulab, Inc.
    • Easier to diagram and create workflows without having to engage a designer's assistance. That means staff at lower billable hourly rates, reducing overall admin or billable hours cost.
    • Less time involved in creating support documents for less robust product options. Again, reducing overall admin or billable hours cost.
    • Most of our staff use the free version so no added cost until they are familiar and really embrace it = a reduction in upfront cost.
    Incentivized
    Read full review
    SmartDraw Software
    • SmartDraw has provided good return for our internal purposes. Using it to understand an organization's structure and inner workings has been valuable. On the client side, creating steps and businesses processes has also been a big plus. It has helped decrease confusing reporting structures and has provided a detailed map for individuals to understand where they fit within their organization.
    • Unfortunately, SmartDraw has been somewhat inefficient with some of the more complex projects on our plate and has really deterred certain employees from even wanting to use it.
    Incentivized
    Read full review
    ScreenShots

    Cacoo Screenshots

    Screenshot of EditorProduct screenshotProduct screenshot

    SmartDraw Screenshots

    Screenshot of where to create diagrams, including: flowcharts and swimlanes, organizational charts, mind maps, CAD drawings & floor plans, project charts, network diagrams, and wireframes & mockups.Screenshot of a workspace that combines brainstorming with technical diagrams. SmartDraw can be used to visualize processes, organizations, roadmaps, and even generate diagrams from data.Screenshot of SmartDraw's templates and tools used to make flowcharts, swimlanes, and process maps.Screenshot of the org chart tool, used to document organizational structure and work as a team to plan for growth or manage change. Data can be imported to generate a chart automatically.Screenshot of the CAD drawing and floor plan tools, used to design a home or optimize office space to improve traffic flow in a retail space.Screenshot of an example of the built-in templates for landscapes, gardens, backyards used to design outdoor spaces. Users can drag-and-drop flowers, shrubs, and other plants, or add sprinkler systems, lights, and walkways, and apply photo-realistic textures for a professional finish.