What users are saying about
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Top Rated
156 Ratings
8 Ratings

Calendly

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Top Rated
156 Ratings
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Score 9.2 out of 100
8 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Calendly

Calendly works very well with tech-savvy people who understand modern tools and aren't afraid to use them. Whenever I want someone to book some time to meet I can simply share my Calendly link and this way we can avoid an extra call to coordinate agendas.It works especially well for people with busy agendas that usually struggle when they have to book time, even if it's 30 minutes.
Jose F. Gomez | TrustRadius Reviewer

x.ai

X.ai is very well suited for a departmental type use where Amy has access to everyone's calendar. It is a requirement that people keep their calendars up to date and live by them. Otherwise Amy might think that you are free when you have a flight booked or are on vacation.She is extremely good for those times when a prospect agrees to talk to you at a conference. I just send them a quick email, cc Amy and tell her to set up a call, and it magically shows up on my calendar!
Matt Meinel | TrustRadius Reviewer

Pros

Calendly

  • Calendly syncs instantly with my Google calendar. So not only do I automatically know when I have new appointments scheduled, but if I input a different event onto my google calendar Calendly knows that I'm not available at that time.
  • The direct link that allows people to schedule a time slot with me is great. It makes scheduling simple and painless, and make sit easy for me to create a clickable CTA.
  • I love that I can collect payments through the platforms either via Stripe or PayPal. both of which I use. It makes the platform more "all-in-one" and makes for a seamless experience.
Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician | TrustRadius Reviewer

x.ai

  • x.ai makes it easy to initiate, schedule, and manage meetings with internal and external constituents. Especially in the case of internal constituents, scheduling is almost instantaneous on the team plan because the AI can see the available/busy schedules for anyone in our G Suite domain and schedule meetings based on my preferences and the other person's availability.
  • The calendar function makes it easy for me to share a limited calendar with others so that they can automatically schedule a meeting with me without having to go back and forth.
  • The customer service team at x.ai is stellar. They are kind, quick to respond, and typically resolve cases on the first try. They are also incredibly receptive to feedback and new ideas that often get incorporated into the product.
Jeff DeSurra | TrustRadius Reviewer

Cons

Calendly

  • From a design perspective, it would be nice to customize the look of their pages to match the admin's brand more.
  • If you have open time slots in your calendar, it looks at sessions based on the hour and half hour rather than 15 minute increments. For example, if I was booked from 1:30-2 and 3-4 and asked to put a 15 minute cushion between meetings, 2:15-2:45 wouldn't show up in my scheduler however it would be a time that would work for me.
  • I wish they had a bit more conditional logic built in when booking a time.
Jared DeLong | TrustRadius Reviewer

x.ai

  • Since I am based out of Japan, adding Japanese language functionality would definitely be good for me.
  • Would like the ability to forward emails to Amy and Andrew and asking them to set up meetings based on the content of the mail not originally copied to x.ai.
  • Would like the ability to suggest the open meeting slots before scheduling meetings.
  • Would like the ability to provide a daily schedule before start of the day.
Amit Ranjan | TrustRadius Reviewer

Likelihood to Renew

Calendly

Calendly 10.0
Based on 1 answer
I've gladly paid for it for the past 4 years and don't foresee any reason to stop using it.
Joshua Long | TrustRadius Reviewer

x.ai

No score
No answers yet
No answers on this topic

Usability

Calendly

Calendly 10.0
Based on 2 answers
As a small shop operation, I can work as though I have a bigger team. I can be responsive to the needs of my customers with regard to scheduling and the integrations with other application makes all the difference. The mobile app is also easy to use and versatile. For a business that is based on scheduled appointments, this is the go-to app for any company.
Dawn Rabinowitz | TrustRadius Reviewer

x.ai

No score
No answers yet
No answers on this topic

Support Rating

Calendly

Calendly 9.2
Based on 35 answers
I only reached out to Support once but they were very prompt and easy to work with. I had some questions about setting up the follow-up emails for after people would do the interview. They were very helpful and gave assistance and we solved the issue very fast. I would definitely recommend.
Katya Hill | TrustRadius Reviewer

x.ai

x.ai 10.0
Based on 1 answer
No answer on this topic is available.

Alternatives Considered

Calendly

Calendly was easier to get in and setup than acuity. While acuity is probably excellent, it did involve more set up when we initially tested it out. The free version of Calendly seems to be a complete product without bringing to light that one hasn't subscribed yet. Actuity is available free for 1 year if you sign up through SquareSpace I've noticed.
Shirin Elkoshairi | TrustRadius Reviewer

x.ai

I love Watson, but Amy has been easier to personalize to my life and needs, and runs more autonomously that other algorithms I employ
Vina Rathbone | TrustRadius Reviewer

Return on Investment

Calendly

  • Calendly has positively affected our customer success management, making us more efficient. We would be spending a lot of time on trying to figure out our team members' calendars and customers' calendars schedules to determine meeting times that work for everyone if we didn't have access to Calendly. Oftentimes our customers will be in several different locations all over the globe but all need the same meeting, so it really chops down on the 'back-and-forth' of emails by providing them meeting scheduler links they can use on their own.
  • Calendly has also helped us eliminate extra time fleshing out details that are usually needed before meetings occur by providing ways to ask those questions when the event is scheduled. We really appreciate having this information prior to the meeting, and it makes it easier for our customers by automating the process.
Bethany Chan | TrustRadius Reviewer

x.ai

  • I haven't had a return on investment. The product was inexpensive, but I don't use it enough to justify the $50 I spent.
Nate Jebb | TrustRadius Reviewer

Pricing Details

Calendly

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

x.ai

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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