What users are saying about
19 Ratings
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Score 8.9 out of 100
7 Ratings
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Score 9.2 out of 100

Likelihood to Recommend

CallidusCloud LeadRocket

We have really enjoyed the personal level of customer service with CallidusCloud and the quick turn around on any concerns and issues. CallidusCloud works well as an integrated instance with Salesforce and also as a stand alone instance that can send to csv files. We have been able to build campaigns, track success of said campaigns and manage automation. The level of integration has been key to our success and to the ability to create professional, personalized templates that are true to our brand but allow us to innovate. We also are pleased with the way that we can add blocks of emails on during our busy times so that service is not interrupted.
Wendy Hamstra-Smith | TrustRadius Reviewer

WebEngage

Excellent is [WebEngage]; I like that it is straightforward and of excellent quality, honestly it has given me many benefits. You will like it because it helps me to encourage marketing management. We managed to integrate with several devices.
Michael Holzer | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

CallidusCloud LeadRocket
6.5
WebEngage
9.2
WYSIWYG email editor
CallidusCloud LeadRocket
6.6
WebEngage
Landing pages
CallidusCloud LeadRocket
6.4
WebEngage
Dynamic content
CallidusCloud LeadRocket
WebEngage
9.5
Ability to test dynamic content
CallidusCloud LeadRocket
WebEngage
9.5
Mobile optimization
CallidusCloud LeadRocket
WebEngage
9.0
Email deliverability reporting
CallidusCloud LeadRocket
WebEngage
8.0
List management
CallidusCloud LeadRocket
WebEngage
10.0
Triggered drip sequences
CallidusCloud LeadRocket
WebEngage
9.5

Lead Management

CallidusCloud LeadRocket
6.5
WebEngage
9.8
Lead scoring and grading
CallidusCloud LeadRocket
8.0
WebEngage
Data quality management
CallidusCloud LeadRocket
6.4
WebEngage
Automated sales alerts and tasks
CallidusCloud LeadRocket
5.0
WebEngage
9.5
Lead nurturing
CallidusCloud LeadRocket
WebEngage
10.0

Social Media Marketing

CallidusCloud LeadRocket
5.0
WebEngage
Social sharing and campaigns
CallidusCloud LeadRocket
5.0
WebEngage

Platform & Infrastructure

CallidusCloud LeadRocket
6.4
WebEngage
9.5
Role-based workflow & approvals
CallidusCloud LeadRocket
6.4
WebEngage
9.5
API
CallidusCloud LeadRocket
WebEngage
9.5
Customizability
CallidusCloud LeadRocket
WebEngage
9.5
Integration with Salesforce.com
CallidusCloud LeadRocket
WebEngage
9.5

Campaign Management

CallidusCloud LeadRocket
WebEngage
9.3
Calendaring
CallidusCloud LeadRocket
WebEngage
9.0
Event/webinar marketing
CallidusCloud LeadRocket
WebEngage
9.5

Reporting & Analytics

CallidusCloud LeadRocket
WebEngage
9.0
Dashboards
CallidusCloud LeadRocket
WebEngage
9.0
Standard reports
CallidusCloud LeadRocket
WebEngage
9.0
Custom reports
CallidusCloud LeadRocket
WebEngage
9.1

Pros

CallidusCloud LeadRocket

  • LeadFormix allows me to manage a large number of mailing lists for the same mailing, avoiding duplicates across lists and letting me suppress lists of my choice.
  • LeadFormix has a straightforward, no-frills email program. This means I can develop my email templates and copy without the hassle of a complicated design platform
  • LeadFormix allows me to share created emails across my team. This is great for collaborated campaigns.
Stephanie Rosenburg | TrustRadius Reviewer

WebEngage

  • Ease in creating user journeys.
  • Easy implementation of APIs.
  • Good reporting dashboard and scheduling features.
  • Segmentation of the users is easy.
Rohit Asesh | TrustRadius Reviewer

Cons

CallidusCloud LeadRocket

  • The platform has room to improve on their customization for customers. CallidusCloud cannot easily customize reporting that you would specifically need but rather searches for the best resource that's closest to your demands.
  • CallidusCloud needs to improve their update process. It has almost been guaranteed that whenever an upgrade/update has been made, there will be a hidden glitch in the system that will be effected for at least 1-2 weeks after. In other words, when they fix something, something else breaks.
Amir Draquez | TrustRadius Reviewer

WebEngage

  • The program has excellent fluidity; there are no errors that determine a bad image or reputation.
Michael Holzer | TrustRadius Reviewer

Likelihood to Renew

CallidusCloud LeadRocket

CallidusCloud LeadRocket 6.0
Based on 11 answers
Fortunately we insisted on a three-month contract. They realllllllllly wanted us to sign up on an annual basis, but THANK GOD we can move away from LeadFormix without having invested too much time in developing content and workflows that would not arrive in our leads' in-boxes.
Chaunce Stanton | TrustRadius Reviewer

WebEngage

No score
No answers yet
No answers on this topic

Usability

CallidusCloud LeadRocket

CallidusCloud LeadRocket 8.0
Based on 1 answer
Very easy to use and designed well.
Calvin Scharffs | TrustRadius Reviewer

WebEngage

No score
No answers yet
No answers on this topic

Support Rating

CallidusCloud LeadRocket

CallidusCloud LeadRocket 6.0
Based on 2 answers
It has declined since we started with this company and it could be better.
Amir Draquez | TrustRadius Reviewer

WebEngage

No score
No answers yet
No answers on this topic

Alternatives Considered

CallidusCloud LeadRocket

We selected CallidusCloud (Genius) based on the level of service for the price. It was more cost effective then Silver Pop which was another tool recommended to us. On the other hand, mail chimp did not provide the level of integration needed with our CRM - Salesforce. We need to be able to connect the response to an email campaign to the individual contact (student) record and determine the success of the campaign.
Wendy Hamstra-Smith | TrustRadius Reviewer

WebEngage

Both WebEngage & CleverTap are equally good with some weighed advantages at both their ends. When it comes to an easy interface for user journey creation, CleverTap wins the race. When it comes to proper granularized segmentation skills, WebEngage takes a lead. I'd recommend WebEngage because of its extensive implementation capability and better use cases for segmentation and customizability.
Rohit Asesh | TrustRadius Reviewer

Return on Investment

CallidusCloud LeadRocket

  • We have had problems with our emails landing up in spam which was hampering out marketing efforts.
  • Too many features that add very little value to business
  • You spend too much of time on the tool because the UI is very confusing
Sundeep Gopal | TrustRadius Reviewer

WebEngage

  • It has been exceptional to work with WebEngage with the ease needed in campaigns and lead generation; we have had excellent results in our objectives.
Michael Holzer | TrustRadius Reviewer

Screenshots

Pricing Details

CallidusCloud LeadRocket

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

CallidusCloud LeadRocket Editions & Modules

Edition
Marketing$501
  1. per user per month
Additional Pricing Details
Additional users, domains, DNS, dedicated IP, and email volume are available as add-ons. Monthly pricing is available upon request.

WebEngage

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

WebEngage Editions & Modules

Additional Pricing Details
Pricing is customised according to the customer usage and requirement. Contact support@webengage.com to know more about pricing plans.

Rating Summary

Likelihood to Recommend

CallidusCloud LeadRocket
2.9
WebEngage
9.5

Likelihood to Renew

CallidusCloud LeadRocket
6.0
WebEngage

Usability

CallidusCloud LeadRocket
8.0
WebEngage

Support Rating

CallidusCloud LeadRocket
6.0
WebEngage

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