Canto vs Pics.io | TrustRadius

What users are saying about

Score 8.8 out of 10

Based on 192 reviews and ratings

Score 8 out of 10

Based on 2 reviews and ratings

Pros

Canto consistently updates it's software, so they're always making it better and more efficient, user-friendly, etc.
Provides a portal option that helps you control how your images are being displayed to users, which images can be seen and gives an aesthetic version for employees.
Canto is very responsive to support requests, ticket submissions, etc., and will work with you until your problem is resolved.
There's no size limit on files that you can upload.
It works fairly quickly when uploading images.

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Assistant Public Information Coordinator

Las Vegas Valley Water DistrictUtilities, 1001-5000 employees

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Seamless linking to Google Drive
Familiar process to upload files
Good customer support and easy onboarding process

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Verified User

Project Manager in Marketing

Higher Education Company, 501-1000 employees

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Cons

The option to make a single file downloadable or not. We have some highly sensitive files and some we don't want people to be able to download but be able to look at. So it would be nice if we could make a single file not downloadable. They do have other options like terms of use or watermarks but it [would] be nice if that was a feature. You could do this but only in bulk, so you'd have to make all files not downloadable.
Their style guide option - being able to use a single image for the style guide instead of the whole folder or file.
I think the different language option could be built out a little better.

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Marketing Coordinator

Kwik Lok CorporationConsumer Goods, 201-500 employees

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Not a full featured DAM solution
Interface is rather bare bones
Limited options on websites to display assets

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Verified User

Project Manager in Marketing

Higher Education Company, 501-1000 employees

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Likelihood to Renew

Canto 8.7

Based on 6 answers

We are very likely to renew our service with Canto. This is because of the support we have received and what we have seen Canto do so far for our company. We are finally able to organize our assets well and maintain governance over all of our digital assets. It has eliminated time difference issues and is equipping people within our company with a lot of content for them to use and push.

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Marketing Coordinator

Kwik Lok CorporationConsumer Goods, 201-500 employees

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No score

No answers yet

No answers on this topic

Usability

Canto 8.4

Based on 83 answers

It is extremely easy to use as long as descriptions and tags are organized. Just type what you are looking for and it will pop up. We have team members who are not very high tech be able to learn it within a day. Very intuitive and user-friendly for the whole company.

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Verified User

Employee in Social Media

Events Services Company, 51-200 employees

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No score

No answers yet

No answers on this topic

Support Rating

Canto 8.1

Based on 111 answers

I've had to reach out to support only the one time, but they were friendly, kind, knowledgeable, and helpful. They were able to address my issue and solve my problem on one phone call, and set up a way to ensure the issue would not happen again. Honestly, their support is one of the main reasons I would suggest this platform.

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Graphic Designer

Trillium Health Partners FoundationHospital & Health Care, 11-50 employees

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Pics.io 8.0

Based on 1 answer

Helpful onboarding support and also a very relaxed introductory demo and trial period. The support team walked me through all stages of linking our Drive account and adding assets. The online support site has a ton of resources and helpful explanations. Email support was also a big help to get us started.

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Verified User

Project Manager in Marketing

Higher Education Company, 501-1000 employees

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Implementation Rating

Canto 7.8

Based on 4 answers

We should have planned and identified ingest and content librarian during transfer and launch. Our admins wear other hats and accountability and getting to planned milestones lagged a bit due to this.

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Verified User

Director in Marketing

Entertainment Company, 501-1000 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

The decision wasn't really up to me; it was up to our team's photographer. I actually wanted to use Google Drive initially, just because I thought it would be the easiest option and would integrate well with what we already use, but I have been pleasantly surprised by how easy Canto is to use. I've been very pleased with it.

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Verified User

Strategist in Marketing

Higher Education Company, 1001-5000 employees

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Pics.io has a more approachable setup and pricing structure for our needs. It also uses a familiar online storage setup for an easier learning curve. We also didn't have to pay for a higher storage tier that we wouldn't end up needing. The other services were definitely in the running but the ability to use our existing Google account was a big plus.

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Verified User

Project Manager in Marketing

Higher Education Company, 501-1000 employees

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Return on Investment

As of right now, we are still in the process of transitioning so I do not know any details on overall business effectiveness or any hard numbers. But as of now it seems very capable of handling the amount of information my company holds.
I think it is an amazing perk that you can literally upload any type of file on Canto, and then you can open any type of file on Canto as well. It is amazing to find a product that lets you open and view CAD or DWG files without having the actual program!
The idea behind having our information more at everyone's fingertips and helping productivity has boosted moral and people are optimistic.

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Verified User

Administrative Assistant in Engineering

Retail Company, 51-200 employees

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Easy to use resource hub for campus
Affordable solution to fit within our budget
Easy to maintain ourselves

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Verified User

Project Manager in Marketing

Higher Education Company, 501-1000 employees

View all 1 answers on this topic

Screenshots

See All (4) Canto Screenshots

See Both Pics.io Screenshots

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

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