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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Canva

    Score9.1 out of 10
    N/ACanva is a popular, simple online graphic design tool. Users can import images, use templates to design banners and logos, or pay to use Canva's premium stock images/paid templates (elements starting at $1).

    $12.95

    per month

    Agentforce Commerce

    Score7.9 out of 10
    N/ASalesforce Agentforce Commerce (formerly Commerce Cloud, and Demandware before that) is a cloud-based eCommerce solution for enterprises with merchandising tools, such as sorting, filtering, and image zooming, allowing customers to browse products.

    $4

    per month

    Pricing
    CanvaAgentforce Commerce
    Editions & Modules
    Pro
    $12.95
    per month
    Enterprise
    $30.00
    Per Month Per User
    No answers on this topic
    Offerings
    Pricing Offerings
    CanvaAgentforce Commerce
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—B2B Commerce: Starter - $4 price/order Growth - $6 price/order Plus - $8 price/order B2C Commerce: Starter - 1% Gross Merchandise Value Growth - 2% Gross Merchandise Value Plus - 3% Gross Merchandise Value B2B2C Commerce: 1% Gross Merchandise Value
    More Pricing Information
    Community Pulse
    CanvaAgentforce Commerce
    Considered Both Products
    Canva
    No answer on this topic
    Salesforce
    Chose Agentforce Commerce
    Salesforce Commerce Cloud offers a wide variety of features such as pages, versions, static links etc which makes it unique when compared with any other tool. It has a powerful searching mechanism with which we can search with keywords to find related articles with those …
    Incentivized
    Chose Agentforce Commerce
    We did not bother shopping around before or after the experience we had. We gave up on trying for the time being as the headache is not worth the fight. We are better suited [to] growing our business natively, locally, and through more economically sound methods.
    Incentivized
    Key User Insights
    Would buy again
    93%
    Would buy again
    86 Answers
    88%
    Would buy again
    21 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    84 Answers
    80%
    Delivers good value for the price
    16 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    88 Answers
    88%
    Happy with the feature set
    21 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    75 Answers
    94%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    92%
    Implementation went as expected
    80 Answers
    83%
    Implementation went as expected
    15 Answers
    Features
    CanvaAgentforce Commerce
    Online Storefront
    Comparison of Online Storefront features of Canva and Salesforce Agentforce Commerce
    Feature
    Canva
    -
    Ratings
    Salesforce Agentforce Commerce
    8.9
    44 Ratings
    13% above category average
    Product catalog & listings00 Ratings9.339 Ratings
    Product management00 Ratings9.339 Ratings
    Bulk product upload00 Ratings8.138 Ratings
    Branding00 Ratings9.139 Ratings
    Mobile storefront00 Ratings9.335 Ratings
    Product variations00 Ratings9.341 Ratings
    Website integration00 Ratings8.639 Ratings
    Visual customization00 Ratings8.040 Ratings
    CMS00 Ratings9.437 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Canva and Salesforce Agentforce Commerce
    Feature
    Canva
    -
    Ratings
    Salesforce Agentforce Commerce
    9.1
    34 Ratings
    17% above category average
    Abandoned cart recovery00 Ratings8.928 Ratings
    Checkout user experience00 Ratings9.234 Ratings
    Online Payment System
    Comparison of Online Payment System features of Canva and Salesforce Agentforce Commerce
    Feature
    Canva
    -
    Ratings
    Salesforce Agentforce Commerce
    9.5
    33 Ratings
    13% above category average
    eCommerce security00 Ratings9.533 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Canva and Salesforce Agentforce Commerce
    Feature
    Canva
    -
    Ratings
    Salesforce Agentforce Commerce
    8.3
    38 Ratings
    8% above category average
    Promotions & discounts00 Ratings8.736 Ratings
    Personalized recommendations00 Ratings8.138 Ratings
    SEO00 Ratings8.233 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Canva and Salesforce Agentforce Commerce
    Feature
    Canva
    -
    Ratings
    Salesforce Agentforce Commerce
    9.2
    41 Ratings
    13% above category average
    Multi-site management00 Ratings9.235 Ratings
    Order processing00 Ratings8.938 Ratings
    Inventory management00 Ratings9.237 Ratings
    Shipping00 Ratings9.530 Ratings
    Custom functionality00 Ratings9.338 Ratings
    Best Alternatives
    CanvaAgentforce Commerce
    Small Businesses
    GIMP
    Score8 out of 10
    Ecwid by Lightspeed
    Score10 out of 10
    Medium-sized Companies
    Adobe Illustrator
    Score9.4 out of 10
    Shopify
    Score8.7 out of 10
    Enterprises
    Adobe PhotoShop
    Score9.2 out of 10
    IBM Digital Commerce
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CanvaAgentforce Commerce
    Likelihood to Recommend
    9.4
    (176 ratings)
    8.7
    (55 ratings)
    Likelihood to Renew
    8.0
    (7 ratings)
    7.8
    (11 ratings)
    Usability
    9.4
    (16 ratings)
    9.2
    (11 ratings)
    Availability
    10.0
    (1 ratings)
    8.0
    (1 ratings)
    Performance
    10.0
    (1 ratings)
    9.0
    (1 ratings)
    Support Rating
    6.9
    (15 ratings)
    9.0
    (3 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    10.0
    (2 ratings)
    8.0
    (2 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    CanvaAgentforce Commerce
    Likelihood to Recommend
    Canva
    They are suited to serve the non-profit space, offering premium features at no charge for up to 50 users. They provide tools for non-graphic designers that help to create appealing and attractive pieces. For those who are unsure about where to start with a project, Canva offers templates that can be edited to suit the current need.
    Read full review
    Salesforce
    Global Sites; larger commerce organizations but not too large where the % rev-share would affect its feasibility in a feature comparison. Salesforce is rock solid in infrastructure and rarely has outages or issues; it scaled appropriately for holiday peak and was able to accomplish anything we put our minds to as long as we staffed development appropriately. The latter, however, is not to be overlooked. Developers are necessary and expensive.
    Incentivized
    Read full review
    Pros
    Canva
    • It helps you find the right design and helps you start with the right template
    • It helps in creating for all platforms, basically you need to create the design only once and Canva takes care of the rest by resizing the design for whichever platform you want to publish it to.
    • It also comes with a content planner which is extremely helpful for obvious reasons. It relieves you from the hassle of posting when the right time hits.
    • There's a Brand feature which is also extremely fascinating as it helps you store all your brand information (even color) at the same place.
    Read full review
    Salesforce
    • Traffic - When we have sales, our traffic will increase exponentially and their cloud can handle the huge uptick in traffic we receive without overloading our servers.
    • Site updates - it continually monitors in the background for any upgrades or updates needed so we don't have to go in and do it ourselves. A real time saver!
    • Integration - outside plugins and add-ons are easy to install with Salesforce commerce cloud as it allows a seamless integration of extra plug ins onto our site.
    Incentivized
    Read full review
    Cons
    Canva
    • I have a hard time coming up with any improvements, perhaps increase the number of free elements to use in design.
    • Maybe, Canva should check if you start editing a previous document to see if you want to change the current design or create a new one as a clone of the current document (design).
    • I'm sorry, I really can't think of a 3rd. Overall, I really like working in Canva.
    Incentivized
    Read full review
    Salesforce
    • The UX within the Business Manager portion of Demandware, the primary interface for marketers, is generally a confusing, inconsistent mess. Particularly infuriating are the lack of consistency for search and sort behavior within the tool.
    • A number of useful features, such as the ability to set schedules or tie features to unique customer segments, have seemingly arbitrary limitations imposed.
    • Demandware's idea of leveraging the community to be a learning resource and a sounding board for new ideas and features is a nice theory, but in practice it doesn't work for businesses with a lot of customization. I'm left with the impression that individual support is not a priority.
    Incentivized
    Read full review
    Likelihood to Renew
    Canva
    The ease of use makes Canva a powerful tool for manipulating images, creating original content, and testing ideas without requiring the involvement of graphic design or more time-intensive image editing software such as Photoshop. While it doesn't have the full functionality of a mature software, such as Photoshop, The speed and simplicity of Canva makes it a necessity in a business of any size
    Incentivized
    Read full review
    Salesforce
    A huge factor influencing our decision to remain on the Demandware platform is that our new parent company is standardizing all its luxury brands in the US on it. We are fortunate. However, even if we had remained an independent company, I believe we would continue on the Demandware platform for all the reasons outlined in this review. I appreciate the stability the platform has provided to our eCommerce site in the last three years as well as the continuous improvements and technological advances being rolled out that will allow us to keep the site fresh, engaging, modern and stable. I've heard many horror stories from colleagues on other platforms who struggle with the expense and complexity involved with making what should be minor and simple changes and updates to their sites.
    Read full review
    Usability
    Canva
    It is super easy to use, but it could be limiting if you're on a small device. It is easier on a bigger device because you can resize graphics and text easier than with your fingers on a small device. I do think it's perfect and easy for non-designers who don't have any training. As long as you have a good eye for visuals, Canva is a wonderful substitute for graphics programs on-the-go.
    Incentivized
    Read full review
    Salesforce
    The overall ease of using the system. Consolidation in location for our team members. Mobile application for on the go research, as many of our team members are constantly traveling to job sites or to meet clients. No more duplicate calls to current customers, since we have 12 different divisions that span the company. Mostly the ability to look at the database when our team members begin cultivating a new
    lead/prospect with a potential customer to see if anyone within the team has a
    relationship with that person or the company they work for.
    Incentivized
    Read full review
    Reliability and Availability
    Canva
    I have yet to encounter Canva being offline in at least 6 years of using it regularly. They also announce well in advance if there may be upgrades to the code and the hours during which there may be issues accessing the service.
    Incentivized
    Read full review
    Salesforce
    We have only had one instance where the platform went down in the time we have been using it.
    Read full review
    Performance
    Canva
    I haven't ever had issues with a slow-loading site and there haven't been any lag issues within the software. There have been maybe a handful of times over the past six years where I have tried to upload a large image and it will slow down as it loads the last megabyte, but I have yet to have the system time out or require any interference by me
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Support Rating
    Canva
    Overall, Canva is easy to use, easy to train others to use, allows for creativity with a professional look without enormous associated costs. The mobile apps works almost as easily, but at a minimum allows for easy review and downloading in a pinch. Really, anyone can learn to use Canva quickly and will immediately benefit from the results.
    Read full review
    Salesforce
    They are very responsive and a support technician will be assigned quickly. Even if there is further clarification needed for the ticket, or a solution is not immediately available, you feel that someone is there and staying on top of the issue. Most common issues are resolved quickly and satisfactorily.
    Incentivized
    Read full review
    In-Person Training
    Canva
    No answers on this topic
    Salesforce
    The in-person training was thorough. Trainer was pretty dry, but covered everything really well.
    Read full review
    Implementation Rating
    Canva
    Remember to download the mobile app onto your phone for easy image manipulation on the go. Adding company colors, logos, and typefaces to your company account is an easy process. When images are uploaded, these can also be shared between accounts within a company, as can canvases you've created for easy editing among teams.
    Incentivized
    Read full review
    Salesforce
    Implementation went fairly smoothly.
    Read full review
    Alternatives Considered
    Canva
    Canva is faster and easy to use. There aren't complex menus like Adobe products and everything is generally intuitive. Menus are mostly open and visible or relatively small. Small changes to the program add to it's usability rather than detract. I also appreciate that Canva helps the user become more creative through use. By giving you editable examples through templates you can choose to re-design something ir create something from scratch w/ a similar concept or feel. Canva often gives me ideas that I can implement into my design or into the entire project even. I also like how Canva is intuitive in it's approach. The program gives you suggestions when it comes to graphics, etc. without getting in your way if you know what you already want
    Read full review
    Salesforce
    When I think of Salesforce products, I sometimes think of them interchangeably as one big lump. It's hard not to be incredibly immersed in the ecosystem day in and day out and taking advantage of resources like Trailhead. While Microsoft Dynamics compares in quality and offerings, it doesn't offer the same engagement and resources as Salesforce in its communications, social, and marketing, which makes a difference in terms of relevance and help. Commerce Cloud comes with the support you need to succeed and the tools you need to grow. In a high demand consumer world, we need products like this to keep up and get ahead. The minute we catch up, we're behind. Salesforce helps you stay on pace and create the unique and personalized experiences customers everywhere expect.
    Incentivized
    Read full review
    Scalability
    Canva
    Very easy to add accounts and share content between them. Collaboration is also easy to manage and can be done on a project-by-project basis. The cloud-based software means it is incredibly fast to add a coworker and have them editing images within minutes. A live internet connection is required to access Canva so this is something to consider if expecting to use the software while on journeys without access to wifi etc
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Return on Investment
    Canva
    • As far as ROI is concerned, Canva has proven itself time and time again as having a positive impact for business.
    • Just yesterday, I had to prepare an hour-long presentation on the fly; the great reviews of the presentation and the materials (all made in Canva) only served to advertise for Canva and it proves that Canva is a smart investment.
    • I don't think in the time that I have been a Canva pro user that I can say that my ROI has been negatively impacted. Highest recommendation. The software more the casually pays for itself time and time again.
    Incentivized
    Read full review
    Salesforce
    • In my experience I see most of the retailers see better sales after moving to Demandware.
    • Site performance is really good if the application built with best practices suggested by Demandware.
    • Service integrations have some limitations in terms of quota etc but still all are inside manageable grounds.
    Incentivized
    Read full review
    ScreenShots