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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Capsule CRM

    Score8.8 out of 10
    N/ACapsule is a CRM solution for businesses of up to 1,000 employees. The vendor boasts over 10,000 businesses globally as customers, who choose it as the platform to deliver success across their sales and customer facing teams. Capsule is presented as easy to use and quick to adopt. It also integrates with a growing range of popular apps, including Google G Suite, QuickBooks, MailChimp and Zapier. A free trial is available, and paid plans are available from $18 per user, per month.

    $18

    per month per user

    OnePageCRM

    Score10 out of 10
    N/AOnePageCRM aims to turn the complexity of a CRM into a simple to-do list. This action-focused CRM helps users interact with contacts by setting simple follow-up tasks. Just out of a promising sales call? Type the next action to "Send a quote", set a date, and move on to the next contact. Contacts will be sorted by task priority so the user can sell with focused attention to each prospect and client. OnePageCRM can be tried with a 21-day free trial today.

    $9.95

    per month per user

    Pricing
    Capsule CRMOnePageCRM
    Editions & Modules
    Professional
    $18
    per month per user
    Teams
    $36
    per month per user
    Enterprise
    $54
    per month per user
    Professional Plan (Annually)
    $9.95
    per month per user
    Professional Plan (Monthly)
    $15
    per month per user
    Business Plan (Annually)
    $19.95
    per month per user
    Business Plan (Monthly)
    $29
    per month per user
    Offerings
    Pricing Offerings
    Capsule CRMOnePageCRM
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—OnePageCRM offers 4 months free in annual subscriptions.
    More Pricing Information
    Community Pulse
    Capsule CRMOnePageCRM
    Considered Both Products
    Zestia
    No answer on this topic
    OnePageCRM
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    No answers on this topic
    Features
    Capsule CRMOnePageCRM
    Sales Force Automation
    Comparison of Sales Force Automation features of Capsule CRM and OnePageCRM
    Feature
    Capsule CRM
    7.1
    16 Ratings
    10% below category average
    OnePageCRM
    9.3
    4 Ratings
    17% above category average
    Customer data management / contact management8.016 Ratings9.94 Ratings
    Workflow management7.014 Ratings10.04 Ratings
    Territory management6.09 Ratings10.02 Ratings
    Opportunity management8.016 Ratings10.03 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.015 Ratings10.02 Ratings
    Contract management8.013 Ratings5.43 Ratings
    Quote & order management6.012 Ratings10.02 Ratings
    Interaction tracking7.014 Ratings9.53 Ratings
    Channel / partner relationship management6.012 Ratings9.22 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Capsule CRM and OnePageCRM
    Feature
    Capsule CRM
    8.4
    10 Ratings
    9% above category average
    OnePageCRM
    9.9
    3 Ratings
    25% above category average
    Case management8.68 Ratings9.93 Ratings
    Call center management8.17 Ratings9.93 Ratings
    Help desk management8.58 Ratings9.93 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Capsule CRM and OnePageCRM
    Feature
    Capsule CRM
    8.5
    12 Ratings
    9% above category average
    OnePageCRM
    10.0
    4 Ratings
    26% above category average
    Lead management8.011 Ratings10.04 Ratings
    Email marketing9.010 Ratings10.03 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Capsule CRM and OnePageCRM
    Feature
    Capsule CRM
    7.7
    15 Ratings
    0% above category average
    OnePageCRM
    10.0
    4 Ratings
    26% above category average
    Task management9.013 Ratings10.04 Ratings
    Billing and invoicing management7.011 Ratings00 Ratings
    Reporting7.013 Ratings10.03 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Capsule CRM and OnePageCRM
    Feature
    Capsule CRM
    7.0
    15 Ratings
    9% below category average
    OnePageCRM
    10.0
    4 Ratings
    27% above category average
    Forecasting7.013 Ratings10.02 Ratings
    Pipeline visualization8.015 Ratings9.94 Ratings
    Customizable reports6.012 Ratings10.02 Ratings
    Customization
    Comparison of Customization features of Capsule CRM and OnePageCRM
    Feature
    Capsule CRM
    7.4
    14 Ratings
    3% below category average
    OnePageCRM
    10.0
    3 Ratings
    27% above category average
    Custom fields7.014 Ratings9.83 Ratings
    Custom objects6.012 Ratings10.02 Ratings
    Scripting environment8.68 Ratings10.02 Ratings
    API for custom integration8.010 Ratings10.01 Ratings
    Security
    Comparison of Security features of Capsule CRM and OnePageCRM
    Feature
    Capsule CRM
    9.0
    12 Ratings
    7% above category average
    OnePageCRM
    10.0
    4 Ratings
    17% above category average
    Single sign-on capability9.011 Ratings9.94 Ratings
    Role-based user permissions9.012 Ratings10.02 Ratings
    Social CRM
    Comparison of Social CRM features of Capsule CRM and OnePageCRM
    Feature
    Capsule CRM
    7.0
    13 Ratings
    7% below category average
    OnePageCRM
    -
    Ratings
    Social data7.013 Ratings00 Ratings
    Social engagement7.012 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Capsule CRM and OnePageCRM
    Feature
    Capsule CRM
    7.5
    12 Ratings
    0% below category average
    OnePageCRM
    10.0
    1 Ratings
    28% above category average
    Marketing automation8.012 Ratings10.01 Ratings
    Compensation management7.010 Ratings00 Ratings
    Platform
    Comparison of Platform features of Capsule CRM and OnePageCRM
    Feature
    Capsule CRM
    8.0
    13 Ratings
    5% above category average
    OnePageCRM
    10.0
    3 Ratings
    27% above category average
    Mobile access8.013 Ratings10.03 Ratings
    Best Alternatives
    Capsule CRMOnePageCRM
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Capsule CRMOnePageCRM
    Likelihood to Recommend
    8.0
    (16 ratings)
    7.6
    (4 ratings)
    Usability
    8.6
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    8.6
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    Capsule CRMOnePageCRM
    Likelihood to Recommend
    Zestia
    It is difficult to beat the simplicity of use and design of Capsule CRM. Add to the fact that they offer the best free plan which is great to sign up our clients with so that they can see how valuable having a CRM is. Getting newbies to use CRM with ease helps us with our CRM projects and to sign up more clients seamlessly. Hence, it is perfect place to start with for a small business. Based on feedback from clients, who already have some premium apps to manage their sales and work orders, it can get tricky to integrate them with Capsule CRM and hence it's not that favourable in the complex IT solution use case for specific clients. Support is through messages only and it can get a bit frustating if one is in a hurry to get the setup done. It's preferred to take your time and raise support tickets as and when necessary.
    Incentivized
    Read full review
    OnePageCRM
    OnePage is great for any company with a sales team. Onepage is great for lead tracking, and showing all communication in one place. Its timeline is easy to use and understand. OnePage also makes it easy to manage a sales team. Their reporting capabilities are excellent and it is a great way to track deals.
    Incentivized
    Read full review
    Pros
    Zestia
    • Capsule is very easy to use. You can just jump in and learn as you go. There are advantages to really learning the ins and outs, but for those who aren't sold on a CRM to begin with it's good for just getting them started. It is what you make of it--you can use the most basic features or really dive in to the many functionalities.
    • The UI is clean and intuitive. We don't get easily overwhelmed while using it.
    • Capsule has a very robust contact management system. It allows for the generation of very specific lists within existing contacts, which is good if the user has to keep track of thousands of individuals and companies. There is a tagging feature that is great for further organizing contacts.
    • I like that there is a simple workflow option. I encourage the sales guys to make use of this "Tracks" feature, and they often do (but if they don't, it's not the end of the world, which is nice). It provides custom sets of tasks that are created as soon as you start an opportunity or a case.
    • Capsule has a LOT of integrations, which is great if you're looking to expand what you do with your CRM. We got Capsule just to keep track of the sales pipeline, but now that everyone's on board with the concept of a CRM (they weren't sold at first!) we can look into implementing more robust programs that can "talk to" Capsule.
    Read full review
    OnePageCRM
    • It uses a split screen: one half is your action stream, the other is for a selected contact. This is really helpful.
    • You can do mass actions-- like rescheduling a group of actions for another day.
    • "Tags" are a handy feature... it's sophisticated enough to trigger automated follow-ups in our mail service, Klaviyo
    Incentivized
    Read full review
    Cons
    Zestia
    • Its integration with Mail chimp is not smooth. Also, it does not allow to list contacts alphabetically which is a great downside of this tool. It does not contain some essential marketing features.
    • It needs to improve the user interface and make it more productive especially on the calendar view.
    • The contact sorting is quite disappointing. It would be nice if it allows users to set screen filters.
    Read full review
    OnePageCRM
    • The ability to interface with all or many VoIP services would be top of my priority list
    • Skype is not a favourite of mine, but Google hangouts is which is now included with OnePageCRM
    • The ability to create email templates would be good. I have a separate app for that, but it would be good to have it on board
    Incentivized
    Read full review
    Usability
    Zestia
    As a well-rounded business tool, Capsule CRM is an excellent choice. It fulfills our requirements and aids in the operation of our business. One of the most effective tools for managing our business solutions and supply chains is adding this tool to our system to see the fantastic results of effective management. Capsule CRM could try and see what they're offering to get the best results.
    Read full review
    OnePageCRM
    No answers on this topic
    Support Rating
    Zestia
    Capsule CRM is the best application in allocating the problems and reasons for any project drawback. Your solution will be there within seconds. It controls business empowerment with its authentic approach and we can use this application without any problem. Our employees are on a single platform and we can decide and implement things at once. There is no need to wait for any meeting, as everything is just a click away. Our promotions are technical and easy to understand for clients and they can communicate well to deliver their ideas.
    Incentivized
    Read full review
    OnePageCRM
    No answers on this topic
    Alternatives Considered
    Zestia
    We chose Capsule CRM over Zoho CRM due to the various modules that it would take for Zoho CRM to work for our firm. Additional Zoho modules would have been needed (Zoho CRM and Projects) to make it work for us which in turn requires additional management. With Capsule CRM, there was only one app that needed to be integrated within our app ecosystem
    Incentivized
    Read full review
    OnePageCRM
    We use all these software for task management and email marketing. OnePage doesn't send out mass emails and we needed a more robust task management system, so we use SharpSpring and Asana as well.
    Incentivized
    Read full review
    Return on Investment
    Zestia
    • It's enabled us to have a cloud-based live database, rather than living off spreadsheets or an antiquated Access database
    • It's hard to really quantify ROI on a small startup, but it's been very helpful to have a small scale but powerful CRM as we grow the company.
    • Since we don't use it entirely as it's intended, the terminology and shortcuts are a bit confusing.
    Incentivized
    Read full review
    OnePageCRM
    • OnePage has helped with time efficiency for the sales team. Because OnePage is so easy to use and manage, our sales team can spend more time selling and less time working with the system.
    • OnePage is great for organization. It helps us track our daily schedules/tasks and shows all communication clearly in one place.
    Incentivized
    Read full review
    ScreenShots

    Capsule CRM Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshot

    OnePageCRM Screenshots

    Screenshot of OnePageCRM transforms the user's database into an actionable to-do list. Contacts are sorted into Action Stream by task priority so users know what to do next.Screenshot of OnePageCRM displays relevant calls, notes, deals, and golden nuggets about a contact in one place.Screenshot of OnePageCRM's email integration allows users to send emails in bulk, create templates, and track opens.Screenshot of For lead generation, OnePageCRM's browser extension lets users add leads to a CRM from any webpage in one click.Screenshot of For sales on the go, download the OnePageCRM mobile app (iOS & Android). Log calls and update deals.Screenshot of Manage deals with OnePageCRM's drag-and-drop feature and keep track of goals with a live KPI dashboard.