Carbon Black Endpoint vs. Symantec Endpoint Security

Carbon Black Endpoint

Symantec Endpoint Security

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Carbon Black Endpoint	Score 7.0 out of 10	N/A	Carbon Black Endpoint is an endpoint security and "next-gen antivirus (NGAV)" that uses machine learning and behavioral models to analyze endpoint data and uncover malicious activity to stop all types of attacks before they reach critical systems.	N/A
Symantec Endpoint Security	Score 8.9 out of 10	N/A	Symantec Endpoint Protection is the company's flagship antivirus / endpoint security product.	$29.99 1 year 100-249 devices

Pricing

Carbon Black Endpoint

Symantec Endpoint Security

Editions & Modules

No answers on this topic

Endpoint Security, Initial Hybrid Subscription License With Support: $29.99
1 year 100-249 devices
Symantec Endpoint Security Enterprise, Initial Hybrid Subscription License with Support: $34.99
1 year 1-99 devices
Endpoint Security, Initial Hybrid Subscription License With Support: $90.99
3 years 100-249 devices
Symantec Endpoint Security Enterprise, Initial Hybrid Subscription License with Support: $99.99
3 years 1-99 devices
Symantec Endpoint Security Complete, Initial Hybrid Subscription License with Support: $200
3 years 1-99 devices

Offerings

Pricing Offerings
Carbon Black Endpoint	Symantec Endpoint Security
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Carbon Black Endpoint	Symantec Endpoint Security
Considered Both Products	Carbon Black Endpoint PJ Patrick Jaramillo Systems, Infrastructure and Network Engineer Chose Carbon Black Endpoint Symantec was very old school like for a constantly evolving digital world. Carbon Black Endpoint appeared to be both more user friendly and also have detection tools we found more useful to us than Symantec. Incentivized Helpful? Kevin Staley MIS Administrator Chose Carbon Black Endpoint CB Defense offered a more comprehensive way to manage and protect all our endpoints irrespective of their presence on/off our LANs. It also gives our administrators dynamic visibility into the activity/processes running on our endpoints. The other solutions would require either … Incentivized Helpful? Verified User Anonymous Chose Carbon Black Endpoint We evaluated 3 other competitors and determined that Cb Defense was the best "bang for the buck" when it comes to Next-Generation Anti Virus. Their support (and sales) teams have been very helpful and offered a tremendous level of transparency. Our sales representative went … Incentivized Helpful? Verified User Anonymous Chose Carbon Black Endpoint We like the visibility in Defense. The other two products would alert on a potential issue, but details of what actually occurred to cause the alert weren't readily apparent. Defense provides all the detail of where/what/who was doing something that was alert worthy. It also … Incentivized Helpful? Brody Wright Securty Analyst Chose Carbon Black Endpoint To be honest, it's the only one I have experience with... This was 4 years ago. Incentivized Helpful? William Bocash IT Manager Chose Carbon Black Endpoint Cb is cloud-based and has a more advanced policy management. It also has better forensics information. Cost was similar, but Cb added cost savings in terms of IT management resources. We also have the ability to talk directly with engineers and have input on feature updates. Incentivized Helpful? Eric Samuelson Senior Manager of IT Chose Carbon Black Endpoint Some of the other products did not allow you to whitelist items on a Mac. We are a heavy Mac shop so this was a requirement. Cb Defense had superior reporting, making it easy to track what was happening on a machine and how to respond. We ran known malware and zero days … Incentivized Helpful? Christopher St.Amand Sr. Network Security Engineer Chose Carbon Black Endpoint Cb Defense was easy to use and configure and the price point was perfectly acceptable. The company is trusted in the EDR space. Incentivized Helpful?	Symantec Endpoint Security Verified User Anonymous Chose Symantec Endpoint Security I have worked on many antivirus tools, but according to my opinion, this is a stable and reliable product. Incentivized Helpful? Verified User Anonymous Chose Symantec Endpoint Security The versions of Mcafee that we've tried don't really cover our small business needs like Symantec Endpoint Security does. Incentivized Helpful? Verified User Anonymous Chose Symantec Endpoint Security Symantec Endpoint Security seems to be a more mature solution compared with CrowdStrike, particularly when CS was just recently getting their USB blocking functionality rolled out for macOS endpoints this year. Another differentiator with CrowdStrike is that Symantec ES still … Incentivized Helpful? Tony Ryan CIO (Chief Information Officer) Chose Symantec Endpoint Security Symantec Endpoint Security offers very similar features to the above products, they all do the same thing in terms of protecting your endpoints against cybersecurity threats. Installation wise the products all install from a central management system and report back to this for … Incentivized Helpful? BS Brett Stone Network Operations Manager Chose Symantec Endpoint Security Symantec Endpoint Security stacks up very well against the competition. One thing that is very different about Symantec compared to the competitors is that Symantec will not steal all your PC resources and will run fine with most applications. Some other AV products are … Incentivized Helpful? Verified User Anonymous Chose Symantec Endpoint Security We've completed a POV on Crowdstrike Falcom Endpoint Protect and are very excited to move over to that platform and away from the Symantec protect suite. Crowdstrike has behavior based analysis and scanning, vulnerability detection, and best of bread support and managed … Incentivized Helpful? Verified User Anonymous Chose Symantec Endpoint Security In comparison with Microsoft Defender for Endpoint Symantec Endpoint Security has, in my opinion, more scalable file inspection/spyware/antivirus settings. Plus it is more stable in a multi-OS user environment. But it also has numerous issues with itself and related Symantec … Incentivized Helpful? EF Earl Foggs Computer and Information Systems Manager Chose Symantec Endpoint Security Haven't had to use or consider another product. SES Does it all and more Incentivized Helpful? SM Sean Muller IT Security Manager Chose Symantec Endpoint Security Cylance: (Active Engage) (Cost 4x Symantec [Endpoint Security]) Cylance is a good product but we have it through an MSSP and only have read-only. The certification and training for the entry [are] like 3 hours of videos but a smart person can just go in and look as the system … Incentivized Helpful? Verified User Anonymous Chose Symantec Endpoint Security We have evaluated McAfee, it degrades the performance of computers and also the feature set were not properly working, it also lacked the key features that we require, the cost is also higher, on other hand we also evaluated Microsoft system center endpoint protection it has … Incentivized Helpful? DM Drew Moen CEO / CTO Chose Symantec Endpoint Security Simply superior in every way in my opinion. These others were not in the market when we started with SEP. Incentivized Helpful? Verified User Anonymous Chose Symantec Endpoint Security Symantec Endpoint Production is hands down my least favorite endpoint projection software on the market today. It's a difficult endpoint to deploy, manage and remove. It's a heavy client so once you get it installed it consumes a large amount of resources on the endpoint. … Incentivized Helpful? Verified User Anonymous Chose Symantec Endpoint Security I have used competing software from different vendors such as McAfee, Eset, and Trend Micro. I found that Symantec Endpoint Security distributes its updates flawlessly and sends a very clear and comprehensive daily report. I also find the customer service very helpful once it … Incentivized Helpful? Muhammad Mulla Systems Administrator, Core Infrastructure & Microsoft Systems Chose Symantec Endpoint Security Symantec Endpoint Protection really shines against its competitors when it comes to centralized management. It falls a little short when it comes to cloud deployments. Incentivized Helpful? Eric Krueger North America IT Field Services Manager Chose Symantec Endpoint Security More robust options and protections than Malware Bytes. Better overall detection and alerting to security issues. The overall ROI was better for us and we felt would also give us a stronger line of defense in our overall security strategy. We chose Symantec Endpoint because it … Incentivized Helpful? Verified User Anonymous Chose Symantec Endpoint Security Symantec Endpoint Protection outperformed all other competitor front-line antivirus products with more accurate signature detections and less false positives. We ultimately chose to pair SEP with Malwarebytes Anti-Malware to provide a more comprehensive security solution that … Incentivized Helpful? Verified User Anonymous Chose Symantec Endpoint Security I have used Symantec Endpoint Protection for many years successfully. I truthfully have not compared it to any of the other major alternatives out there, as Symantec Endpoint Protection has continued to get the job done. Incentivized Helpful? Verified User Anonymous Chose Symantec Endpoint Security Eset is better for on-premises integration. You install the administration console on a local machine, unlike Symantec Endpoint Protection, which is entirely cloud-based, and you can scan your network and perform silent installs. They seem to have a reasonable level when it … Incentivized Helpful? MH Mike Hernandez Operations Manager Chose Symantec Endpoint Security The functionality is about the same. Incentivized Helpful? Verified User Anonymous Chose Symantec Endpoint Security Malwarebytes and Norton Internet Security Incentivized Helpful? Verified User Anonymous Chose Symantec Endpoint Security We did use a mix of Symantec and ClamWin AV and after that a mix of Symantec and AVG for our store locations. We also tested Comodo and McAfee at one point. McAfee was too expensive for our budget and Comodo I believe just didn't deploy to our store locations easily. We did … Incentivized Helpful? Prince Matema Accounting Assistant Chose Symantec Endpoint Security We haven't evaluated any other products that compare. Incentivized Helpful? Verified User Anonymous Chose Symantec Endpoint Security Our company has used both the Norton and Symantec systems for years. Therefore, I have never used any other system. We are so pleased with Symantec and have never seen a need to use any other programs. Incentivized Helpful? Denis Pereira Programmer Analyst Chose Symantec Endpoint Security The company decided to opt for Symantec Endpoint Protection because of efficiency and what it promises to do. Besides being an investment which has been used for more than 10 years. For any and all problems, the software presents a solution at the time, in addition to sending … Incentivized Helpful? Paul Li Senior Associate Chose Symantec Endpoint Security Symantec Endpoint Protection stacks up well against its competitors. It's priced very competitively. It's easy to install. Most important of all it catches viruses and prevents them from attacking one's computer. Incentivized Helpful?

Features

Carbon Black Endpoint

Symantec Endpoint Security

Endpoint Security

Comparison of Endpoint Security features of Product A and Product B
	Carbon Black Endpoint 9.1 Ratings 6% above category average	Symantec Endpoint Security 9.2 Ratings 7% above category average
Anti-Exploit Technology	10.00 Ratings	9.00 Ratings
Endpoint Detection and Response (EDR)	10.00 Ratings	9.90 Ratings
Centralized Management	8.00 Ratings	9.00 Ratings
Hybrid Deployment Support	8.00 Ratings	9.00 Ratings
Infection Remediation	10.00 Ratings	9.00 Ratings
Vulnerability Management	9.00 Ratings	9.80 Ratings
Malware Detection	9.00 Ratings	9.00 Ratings

Best Alternatives
	Carbon Black Endpoint	Symantec Endpoint Security
Small Businesses	ThreatLocker Score 9.2 out of 10	ThreatLocker Score 9.2 out of 10
Medium-sized Companies	BlackBerry Protect (CylancePROTECT) Score 9.1 out of 10	BlackBerry Protect (CylancePROTECT) Score 9.1 out of 10
Enterprises	BeyondTrust Endpoint Privilege Management Score 10.0 out of 10	BeyondTrust Endpoint Privilege Management Score 10.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Carbon Black Endpoint	Symantec Endpoint Security
Likelihood to Recommend	9.0 (0 ratings)	9.0 (0 ratings)
Likelihood to Renew	- (0 ratings)	9.1 (0 ratings)
Usability	10.0 (0 ratings)	9.0 (0 ratings)
Availability	- (0 ratings)	9.0 (0 ratings)
Support Rating	8.8 (0 ratings)	1.0 (0 ratings)
Implementation Rating	- (0 ratings)	6.4 (0 ratings)

User Testimonials
	Carbon Black Endpoint	Symantec Endpoint Security
Likelihood to Recommend	Cb Defense works great to protect systems from known and unknown malware. It is simple to deploy and manage. You might run into some issues if you run a lot of unsigned applications or scripts in your IT environment. If that is the case, you can whitelist certain paths for your scripts to run. You can whitelist the individual applications and certs if you have them. Incentivized Eric Samuelson Senior Manager of IT Read full review	We have found that Symantec Endpoint Security is better suited to newer systems running faster processors and more than 8GB RAM otherwise the client agent takes up too many resources and slows the system down. However, if you have a reasonably modern fleet of systems it does everything you would expect from an Endpoint Protection solution and works well as part of a multi-layered cybersecurity policy. Incentivized Tony Ryan CIO (Chief Information Officer) Read full review
Pros	It uses a thin, low-performance consuming, client. It constantly monitors endpoint activity and processes, efficiently, and effectively blocking harmful apps. It not only identifies and blocks apps known to be harmful, but prevents unknown, suspicious processes/apps from executing unless allowed in a defined policy. Incentivized Kevin Staley MIS Administrator Read full review	The virus and spyware protection has worked well for us, catching several things and quarantining the items or cleaning them. The virus definitions very rarely fail to update for the users, so I feel confident that my client machines are kept up to date. I like the report I get daily telling me about threats found and action taken without having to login to the console to look it up myself. Incentivized Debbie Johnson Systems Administrator Read full review
Cons	We have only needed support on a couple occasions (which is a positive), but they weren't able to really resolve either issue. This brings me to my second con, which is that we have only used three sensor packages (the installed client) and have had issues crop up with two out of three. Incentivized Verified User Anonymous Read full review	Removing dead clients from the console. This is nearly impossible to do, and makes keeping the console clean a very difficult task. Poorly tested versions are sometimes released that cause serious issues for users. This ranges from browsers malfunctioning to BSOD errors. Malware detection is good but not great. We are not confident in SEP by itself to neutralize malware threats. It's detection rate just isn't high enough for next generation and zero day threats. Kurt Ferguson Lead Desktop Analyst Read full review
Likelihood to Renew	No answers on this topic	Continued satisfied support. The saying "if it ain't broke, don't fix it..." comes to mind. It works, and we'll continue to use it and support Symantec. Incentivized Verified User Anonymous Read full review
Usability	Simple Sensor Installation computing devices for end users. Can be done silently and sensor is non-invasive on user day to day activities. Incentivized PJ Patrick Jaramillo Systems, Infrastructure and Network Engineer Read full review	The rating reflects Symantec Endpoint Security's ability to balance enterprise grade security with user-friendly workflows or advanced configurations require extra effort. For most organizations, the streamlined management and robust automation justify the high score. Management GUI is old fashined and need to be improve. Older devices may experience slowdowns during full scans without careful configuration. Incentivized Verified User Anonymous Read full review
Reliability and Availability	No answers on this topic	We've used it for years and the software is easy to use. The dashboard is easy to read, and you can easily figure out where to go to troubleshoot or deploy software. Symantec is there for emergencies like backup restoration or file retrieval. It's pretty low maintenance. Symantec is there when your IT infrastructure needs it Incentivized Verified User Anonymous Read full review
Support Rating	Overall the support that we have received from Carbon Black has been a very positive experience. This was especially true when we were in the evaluation (POC) period and needed them to meet with us on a frequent basis. Additionally when we have had technical questions regarding deployment via SCCM, we were able to find the answers we needed by contacting their Support team. Incentivized Verified User Anonymous Read full review	Support is completely awful! You can never get anyone to help if you can even find a number to call. The support web portal is a joke and their response time if you're even able to submit a ticket is ridiculously slow. Incentivized Verified User Anonymous Read full review
Implementation Rating	No answers on this topic	Use a third party deployment tool and not the deployment option within the SEP Manager itself. Incentivized Verified User Anonymous Read full review
Alternatives Considered	We evaluated 3 other competitors and determined that Cb Defense was the best "bang for the buck" when it comes to Next-Generation Anti Virus. Their support (and sales) teams have been very helpful and offered a tremendous level of transparency. Our sales representative went above and beyond to work with us on making sure that the pricing fit in our budget. One of the other competitors that we reached out to never even contacted us back so they were immediately eliminated as a possible AV solution. Incentivized Verified User Anonymous Read full review	Symantec Endpoint Security seems to be a more mature solution compared with CrowdStrike, particularly when CS was just recently getting their USB blocking functionality rolled out for macOS endpoints this year. Another differentiator with CrowdStrike is that Symantec ES still provides both on-demand scanning & real-time signature-based detection in addition to solely real-time machine learning detection whereas on-demand scanning and signatures are not available on CrowdStrike. This means there is a doubt as to whether we can use CS to comply with some of our PCI DSS obligations which specifically require the use of signature-based antivirus solutions. Incentivized Verified User Anonymous Read full review
Return on Investment	It actually stooped a memory scraper from stealing credit card data from our POS system. The casino was bought from awhile back, so coming into this place 4 years ago, we had a flat network. Not good with POS System. Well, a memory scraper was released (employee downloaded a game) and Cb Defense just killed it... This was before a live response, so we pulled the system from the network. I can't really say anything negative, at least from an ROI point of view. Incentivized Brody Wright Securty Analyst Read full review	Symantec [Endpoint Security] cost 50k less than other options while providing similar benefits over the last year Cylance conflicted with Symantec [Endpoint Security] and Cisco Umbrella Client (All 3 at the same time) causing us to rebuild many desktops Symantec [Endpoint Security] made it easy to detect where issues were and repair them Incentivized SM Sean Muller IT Security Manager Read full review
ScreenShots	Carbon Black Endpoint Screenshots