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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Carbonite by OpenText

    Score7.1 out of 10
    N/ACarbonite by OpenText (also replacing the former EVault products acquired from Seagate in 2016) is a cloud backup solution for small business. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite users can protect virtually any type of file.N/A

    Conductor

    Score9.6 out of 10
    N/AConductor is an enterprise AEO platform that provides unified AEO & SEO intelligence, scaled AI content generation, and real-time website monitoring. From tracking visibility in LLMs to technical health and content optimization, Conductor’s platform empowers teams to increase authority and visibility in AI and traditional search and accelerate digital growth. Conductor states its current customers include global brands such as SAP, e.l.f Cosmetics, FedEx, and Mastercard.N/A
    Pricing
    Carbonite by OpenTextConductor
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Carbonite by OpenTextConductor
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Carbonite by OpenTextConductor
    Considered Both Products
    OpenText
    No answer on this topic
    Conductor
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    95%
    Would buy again
    60 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    96%
    Delivers good value for the price
    52 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    100%
    Happy with the feature set
    63 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    100%
    Lived up to sales and marketing promises
    53 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    98%
    Implementation went as expected
    51 Answers
    Features
    Carbonite by OpenTextConductor
    Data Center Backup
    Comparison of Data Center Backup features of Carbonite by OpenText and Conductor
    Feature
    Carbonite by OpenText
    8.7
    24 Ratings
    1% above category average
    Conductor
    -
    Ratings
    Universal recovery10.09 Ratings00 Ratings
    Instant recovery3.311 Ratings00 Ratings
    Recovery verification9.89 Ratings00 Ratings
    Business application protection9.015 Ratings00 Ratings
    Multiple backup destinations10.016 Ratings00 Ratings
    Incremental backup identification9.821 Ratings00 Ratings
    Backup to the cloud9.423 Ratings00 Ratings
    Deduplication and file compression9.013 Ratings00 Ratings
    Snapshots10.011 Ratings00 Ratings
    Flexible deployment8.812 Ratings00 Ratings
    Management dashboard8.812 Ratings00 Ratings
    Platform support8.813 Ratings00 Ratings
    Retention options6.014 Ratings00 Ratings
    Encryption9.914 Ratings00 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Carbonite by OpenText and Conductor
    Feature
    Carbonite by OpenText
    8.4
    3 Ratings
    1% below category average
    Conductor
    -
    Ratings
    Continuous data protection8.33 Ratings00 Ratings
    Replication8.32 Ratings00 Ratings
    Operational reporting and analytics6.93 Ratings00 Ratings
    Malware protection9.01 Ratings00 Ratings
    Multi-location capabilities8.22 Ratings00 Ratings
    Ransomware Recovery10.02 Ratings00 Ratings
    SEO
    Comparison of SEO features of Carbonite by OpenText and Conductor
    Feature
    Carbonite by OpenText
    -
    Ratings
    Conductor
    8.6
    282 Ratings
    11% above category average
    Keyword analysis00 Ratings9.4267 Ratings
    Backlink management00 Ratings8.394 Ratings
    SERP ranking tracking00 Ratings8.9252 Ratings
    Page grader00 Ratings9.2133 Ratings
    Competitive analysis00 Ratings8.2268 Ratings
    Site audit / diagnostics00 Ratings9.5253 Ratings
    Site recommendations00 Ratings7.7265 Ratings
    Task management00 Ratings7.9102 Ratings
    SEO Channels
    Comparison of SEO Channels features of Carbonite by OpenText and Conductor
    Feature
    Carbonite by OpenText
    -
    Ratings
    Conductor
    8.7
    249 Ratings
    14% above category average
    Local SEO00 Ratings8.9200 Ratings
    Social SEO00 Ratings8.135 Ratings
    Mobile SEO00 Ratings9.6217 Ratings
    Global SEO00 Ratings8.4210 Ratings
    SEO Platform & Account Management
    Comparison of SEO Platform & Account Management features of Carbonite by OpenText and Conductor
    Feature
    Carbonite by OpenText
    -
    Ratings
    Conductor
    9.6
    265 Ratings
    13% above category average
    Multi-domain support00 Ratings9.5235 Ratings
    Integration with web analytics tools00 Ratings9.6249 Ratings
    Best Alternatives
    Carbonite by OpenTextConductor
    Small Businesses
    Acronis Cyber Protect
    Score8.7 out of 10
    Serpstat
    Score10 out of 10
    Medium-sized Companies
    MSP360 Backup
    Score7 out of 10
    Yoast
    Score8.5 out of 10
    Enterprises
    Druva Security Cloud
    Score9.4 out of 10
    Google Trends
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Carbonite by OpenTextConductor
    Likelihood to Recommend
    8.9
    (49 ratings)
    8.5
    (283 ratings)
    Likelihood to Renew
    5.0
    (8 ratings)
    8.7
    (15 ratings)
    Usability
    8.7
    (3 ratings)
    6.4
    (155 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    7.0
    (1 ratings)
    Support Rating
    8.2
    (3 ratings)
    8.8
    (236 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    6.4
    (1 ratings)
    3.7
    (8 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.6
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.8
    (2 ratings)
    User Testimonials
    Carbonite by OpenTextConductor
    Likelihood to Recommend
    OpenText
    More than enough for small companies with several on-prem servers. In 2021, it wouldn't be wise to pit all important data to a single backup service. Carbonite Server is solid, but it's not 100% reliable so I'd definitely recommend having multiple backup services either on the cloud in conjunction with other backup services so the user has multiple safety nets in case of disaster and failed granular restorations.
    Incentivized
    Read full review
    Conductor
    Conductor is a great tool to use when we're planning and optimizing content around specific trends. It also helps us track our on-going performance as well, which is great to help us improve. Conductor is less ideal for content that has a quick turnaround time or pieces where SEO isn't a priority, also if you're looking to manage content publishing directly. It's more useful when it comes to strategy and optimization for in-depth pieces.
    Incentivized
    Read full review
    Pros
    OpenText
    • Simple administrative web interface - It's easy to provision users, look at data usage stats, disable users, and update policies to control what folders users are allowed to backup, and what options they can access
    • Easy client installation - Installing and updating clients was very simple. The client would notify the user when a new update was approved by the site admins, and they typically went very smoothly.
    • Good performance - Backups went fairly fast, and were generally invisible to the user, other than the icon updating on files to indicate whether the current version of a file was backed up or not.
    Incentivized
    Read full review
    Conductor
    • When I need to quickly determine what Google features our keywords are ranking for: Featured Snippets, Carousels, Rich Snippets, Sitelinks, PAA boxes, etc.
    • The ability to create highly customizable dashboards that provide a one-page view of insights for the specific web properties you are tracking.
    • A content guidance tool that is unmatched by any other product available in the market.
    Incentivized
    Read full review
    Cons
    OpenText
    • While overall file restoration is easy to do, obtaining earlier versions is not as user friendly as it could be. You need to enter a date and click search to bring up the latest versions as of the date entered. That’s fine, but what is missing is the ability to see all versions of an individual file. If I am looking for a past file version I want to be able to view the file history as a subset of that file (in other words I should be able to click a + sign and expand to see past versions of the file). Otherwise I am just guessing which dates the file was changed in the past. Sometimes that’s OK, but Mozy needs to build in this enhanced, but necessary feature.
    • A couple of years ago, for non enterprise users, Mozy made radical storage and pricing changes forcing myself and many users off their system, as the price for the same storage was going up significantly. So be careful when using Mozy as past experience has shown they are willing to make major changes regardless of the negative impact on their users.
    Incentivized
    Read full review
    Conductor
    • Backlink tracking/reporting (would like to see backlinks more easily and maybe backlink opportunities if possible)
    • Custom content briefs (right now I move the brief from the platform version into our own in-house Word doc template because it is more detailed. Would love to be able to customize the brief that is set up within Conductor so that we can do it all in one place.)
    Incentivized
    Read full review
    Likelihood to Renew
    OpenText
    Carbonite Server Backup does not integrate or support any reporting; it is not good at it. We required monthly and quarterly reports for audit. If we fail in that we get fined or we have to pay a certain amount of money to customer. It does not support cloud instances and we are using N2WS for the cloud instances. This is an additional burden for customers.
    Incentivized
    Read full review
    Conductor
    Conductor enables high-value SEO activity. There are a lot of moving parts in SEO and I'm always open to products that fit our requirements, but Conductor has built a stronger argument for its value after we subscribed than it had when we subscribed -- that's rare.
    Read full review
    Usability
    OpenText
    Out of all the vendor we deal with they are one of the best when it comes to customers service. Reliable,you can reach them by telephone easily, Great overall can not say anything to the contrary. Usibility is excellent. I recommend them highly whether you need a simple backup ofr more complex for servers etc.
    Incentivized
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    Conductor
    I check features like the InsightStream every Monday to monitor any major losses or gains in performance. These are easily digested and save me tons of time searching for these insights manually. If there's anything "worth calling home about" I can easily add insights into a workspace and create a report to communicate these results. It's super easy to use Conductor with a team and across departments.
    Read full review
    Reliability and Availability
    OpenText
    No answers on this topic
    Conductor
    Always works when I've needed it
    Incentivized
    Read full review
    Performance
    OpenText
    No answers on this topic
    Conductor
    Sometimes reports can take some time to load
    Incentivized
    Read full review
    Support Rating
    OpenText
    I usually find what I need to know by looking in the Carbonite knowledge base online. We haven't had any major problems, usually we just need clarification on a point or more details about a feature so we look it up. We haven't had to call in for help in quite awhile.
    Incentivized
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    Conductor
    The Conductor support team is excellent, especially our Customer Success manager. Our monthly calls to review our wins, losses, and key takeaways for the next steps are incredibly helpful, and Conductor's platform provides not only an organic search tool for our company but also a learning resource via our Customer Success calls.
    Incentivized
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    In-Person Training
    OpenText
    No answers on this topic
    Conductor
    Our in house SEO manager trained everyone. It was easy to learn and he was well versed with the product. Any questions we had he was able to answer or reach out to support to find the answer
    Incentivized
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    Implementation Rating
    OpenText
    We had appliance and we just needed to setup the Director Console which was straight forward and easy.
    Incentivized
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    Conductor
    I definitely recommend their professional services for getting started. It got our account 90% of the way to where we needed to be in order to gain value from it. In fact, I'd suggest that with few exceptions (such as, you have a staff that is already familiar with the platform and doesn't need any help), the quick start services over the first 30-90 days should be a standard part of onboarding with any new client. It definitely got us to the point of gaining ROI from the solution and, in turn, will make it easier to justify renewal and continued investment in it.
    Incentivized
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    Alternatives Considered
    OpenText
    Netbak is a great product but we also had a secondary issue of having to backup several PC's on site and at remote locations. Carbonite helped with both and gave us one central admin console to be able to check the progress of all our backups, where netbak would have required us to setup a tunnel or use the internet to move data back to our main office.
    Incentivized
    Read full review
    Conductor
    We didn't use another product previously, we used an agency that did everything for us, so bringing Organic SEO in-house was why we went with Conductor. I have used other products in other roles and at other companies and each has its strengths. Conductor is good for large enterprises
    Incentivized
    Read full review
    Scalability
    OpenText
    No answers on this topic
    Conductor
    Many features
    Incentivized
    Read full review
    Return on Investment
    OpenText
    • We have a safety net that we didn't have before.
    • Key players are now backed up through an automated system that was easy to silently install.
    • The resources used impacted our exchange server negatively and slowed email until it was disabled.
    Incentivized
    Read full review
    Conductor
    • Conductor helped us aim at low hanging fruits for quick wins, which increased our traffic
    • With Conductor's tool, it was easy to look at general keywords where we were already ranking, but not good enough, and then focus around what we could do to increase our positioning
    • All this extra traffic, gave us more leads, therefore more sales!
    Read full review
    ScreenShots

    Conductor Screenshots

    Screenshot of Conductor's AI search performance metrics. Conductor helps to ensure a brand appears everywhere audience searches—from ChatGPT and Perplexity to Google AIO and AI Mode.Screenshot of website performance analytics that tie AI and search performance together and create visibility into how search impacts business goals. Viewers can analyze AI traffic alongside engagement and conversion metrics.Screenshot of an example of the available competitive intelligence. Viewers can analyze the competition's strategy and compare market share in both AI and traditional search to identify opportunities.Screenshot of the AI Topic Map, used to automate content strategy. As AI generation becomes a commodity, knowing what content to create becomes an competitive advantage. The AI Topic Map can be used to spot where to create or optimize content for the biggest impact.Screenshot of the AI Writing Assistant. The Writing Assistant orchestrates personalized content that fuses brand guidelines, competitors, knowledge sources, and real-time search insights to produce content that’s strategically designed to win with audiences and AI answer engines.Screenshot of AI Bot Crawling Analysis, used to find and fix the errors that make a site invisible to AI. Viewers can diagnose the technical errors that make the best pages invisible to LLMs. This dashboard transforms complex server logs into a simple workflow where viewers can monitor crawl frequency, optimize the crawl budget, and ensure that a brand's most valuable content is discoverable.