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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Carbonite by OpenText

    Score7.1 out of 10
    N/ACarbonite by OpenText (also replacing the former EVault products acquired from Seagate in 2016) is a cloud backup solution for small business. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite users can protect virtually any type of file.N/A

    ESET PROTECT

    Score8.8 out of 10
    N/AESET provides Endpoint Protection Platform (EPP) capabilities via the ESET PROTECT Platform, covering Windows, Mac, Linux, and both Android and iOS operating systems, providing Mobile Device Management functionality. It comes with multi-tenant management, ensuring real-time visibility for both on-premises and off-premises endpoints as well as full reporting for ESET enterprise-grade solutions. ESET PROTECT management platform can be deployed on-premise or in-cloud. For organizations looking to…

    $49.99

    per year

    Pricing
    Carbonite by OpenTextESET PROTECT
    Editions & Modules
    No answers on this topic
    Essential
    $49.99
    per year 1 device
    Premium
    $59.99
    per year 1 device
    Ultimate
    $179.99
    per year 5 devices
    Offerings
    Pricing Offerings
    Carbonite by OpenTextESET PROTECT
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—ESET offers are tailored to each customer’s needs. ESET takes pride in working with customers and partners to find the perfect solution for their security challenges at the right price. Contacting an ESET partner or sales representative ensures each solution is made-to-measure and precisely fits the size, complexity of IT environment and level of protection to match the customer’s business requirements. Pricing percentage is dependent on number of years and devices purchased.
    More Pricing Information
    Community Pulse
    Carbonite by OpenTextESET PROTECT
    Considered Both Products
    OpenText
    No answer on this topic
    ESET
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    100%
    Would buy again
    26 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    100%
    Delivers good value for the price
    26 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    96%
    Happy with the feature set
    25 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    100%
    Lived up to sales and marketing promises
    24 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    100%
    Implementation went as expected
    25 Answers
    Features
    Carbonite by OpenTextESET PROTECT
    Data Center Backup
    Comparison of Data Center Backup features of Carbonite by OpenText and ESET PROTECT
    Feature
    Carbonite by OpenText
    8.7
    24 Ratings
    1% above category average
    ESET PROTECT
    -
    Ratings
    Universal recovery10.09 Ratings00 Ratings
    Instant recovery3.311 Ratings00 Ratings
    Recovery verification9.89 Ratings00 Ratings
    Business application protection9.015 Ratings00 Ratings
    Multiple backup destinations10.016 Ratings00 Ratings
    Incremental backup identification9.821 Ratings00 Ratings
    Backup to the cloud9.423 Ratings00 Ratings
    Deduplication and file compression9.013 Ratings00 Ratings
    Snapshots10.011 Ratings00 Ratings
    Flexible deployment8.812 Ratings00 Ratings
    Management dashboard8.812 Ratings00 Ratings
    Platform support8.813 Ratings00 Ratings
    Retention options6.014 Ratings00 Ratings
    Encryption9.914 Ratings00 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Carbonite by OpenText and ESET PROTECT
    Feature
    Carbonite by OpenText
    8.4
    3 Ratings
    1% below category average
    ESET PROTECT
    -
    Ratings
    Continuous data protection8.33 Ratings00 Ratings
    Replication8.32 Ratings00 Ratings
    Operational reporting and analytics6.93 Ratings00 Ratings
    Malware protection9.01 Ratings00 Ratings
    Multi-location capabilities8.22 Ratings00 Ratings
    Ransomware Recovery10.02 Ratings00 Ratings
    Endpoint Security
    Comparison of Endpoint Security features of Carbonite by OpenText and ESET PROTECT
    Feature
    Carbonite by OpenText
    -
    Ratings
    ESET PROTECT
    8.9
    19 Ratings
    4% above category average
    Anti-Exploit Technology00 Ratings9.019 Ratings
    Endpoint Detection and Response (EDR)00 Ratings9.318 Ratings
    Centralized Management00 Ratings10.018 Ratings
    Hybrid Deployment Support00 Ratings8.315 Ratings
    Infection Remediation00 Ratings8.719 Ratings
    Vulnerability Management00 Ratings8.018 Ratings
    Malware Detection00 Ratings9.019 Ratings
    Best Alternatives
    Carbonite by OpenTextESET PROTECT
    Small Businesses
    Acronis Cyber Protect
    Score8.7 out of 10
    SentinelOne Singularity
    Score9 out of 10
    Medium-sized Companies
    MSP360 Backup
    Score7 out of 10
    BlackBerry Protect (CylancePROTECT)
    Score9.1 out of 10
    Enterprises
    Druva Security Cloud
    Score9.4 out of 10
    CrowdStrike Falcon
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Carbonite by OpenTextESET PROTECT
    Likelihood to Recommend
    8.9
    (49 ratings)
    8.6
    (51 ratings)
    Likelihood to Renew
    5.0
    (8 ratings)
    10.0
    (4 ratings)
    Usability
    8.7
    (3 ratings)
    8.3
    (5 ratings)
    Support Rating
    8.2
    (3 ratings)
    9.5
    (5 ratings)
    Implementation Rating
    6.4
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Carbonite by OpenTextESET PROTECT
    Likelihood to Recommend
    OpenText
    More than enough for small companies with several on-prem servers. In 2021, it wouldn't be wise to pit all important data to a single backup service. Carbonite Server is solid, but it's not 100% reliable so I'd definitely recommend having multiple backup services either on the cloud in conjunction with other backup services so the user has multiple safety nets in case of disaster and failed granular restorations.
    Incentivized
    Read full review
    ESET
    Fits well in
    our Medium sized organization, we still host a lot on prem with various Windows
    / Linux VM’s, ESET PROTECT supports all operating systems we currently use, Pricing is
    very aggressive compared to its other EU security offerings.

    The endpoint
    is lightweight, we’ve never had any performance issue, it has many features for
    the value and can also generate logs/reports for compliance.



    The EDR
    plugin may be overkill for a small business and requires extra IT resources to manage,
    also there is currently no XDR capability if you need that in your business.
    Incentivized
    Read full review
    Pros
    OpenText
    • Simple administrative web interface - It's easy to provision users, look at data usage stats, disable users, and update policies to control what folders users are allowed to backup, and what options they can access
    • Easy client installation - Installing and updating clients was very simple. The client would notify the user when a new update was approved by the site admins, and they typically went very smoothly.
    • Good performance - Backups went fairly fast, and were generally invisible to the user, other than the icon updating on files to indicate whether the current version of a file was backed up or not.
    Incentivized
    Read full review
    ESET
    • ESET provides comprehensive, transparent protection for my MacOS devices without interfering with the efficiency of my operating system.
    • It's easy to install, configure (default settings are great for just about everyone), and update.
    • ESET's customer communications, including a very detailed knowledge base online, make it clear I've chosen the right antivirus solution!
    Incentivized
    Read full review
    Cons
    OpenText
    • While overall file restoration is easy to do, obtaining earlier versions is not as user friendly as it could be. You need to enter a date and click search to bring up the latest versions as of the date entered. That’s fine, but what is missing is the ability to see all versions of an individual file. If I am looking for a past file version I want to be able to view the file history as a subset of that file (in other words I should be able to click a + sign and expand to see past versions of the file). Otherwise I am just guessing which dates the file was changed in the past. Sometimes that’s OK, but Mozy needs to build in this enhanced, but necessary feature.
    • A couple of years ago, for non enterprise users, Mozy made radical storage and pricing changes forcing myself and many users off their system, as the price for the same storage was going up significantly. So be careful when using Mozy as past experience has shown they are willing to make major changes regardless of the negative impact on their users.
    Incentivized
    Read full review
    ESET
    • If the system administrator has functions such as pop-up notification and alert mail transmission, I believe that countermeasures can be taken faster
    • It often gets in the way of the network system.
    • Communication between PCs under the same network may be hindered, which may be an obstacle to verification.
    Incentivized
    Read full review
    Likelihood to Renew
    OpenText
    Carbonite Server Backup does not integrate or support any reporting; it is not good at it. We required monthly and quarterly reports for audit. If we fail in that we get fined or we have to pay a certain amount of money to customer. It does not support cloud instances and we are using N2WS for the cloud instances. This is an additional burden for customers.
    Incentivized
    Read full review
    ESET
    I'm giving it a 10, because I would totally have no reservations about staying on with eSet for another 3 years once our contract comes up for renewal. We are looking to transfer to a different product in January, however. This is due to a special pricing contract with the state of Ohio that made a normally much more expensive product very affordable and was cheaper than our coming eSet renewal cost. This is a very special case only available to government and educational organizations, but had that not been offered, we would have gladly stayed with eSet.
    Incentivized
    Read full review
    Usability
    OpenText
    Out of all the vendor we deal with they are one of the best when it comes to customers service. Reliable,you can reach them by telephone easily, Great overall can not say anything to the contrary. Usibility is excellent. I recommend them highly whether you need a simple backup ofr more complex for servers etc.
    Incentivized
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    ESET
    Provide execllent security agains malware, ransomware, and phishing. Easy to use and monitoring multiple devices and managing security settings remotely. Software firewall ability to secure network traffic and blocking websites and application at software level its gives very easy to configure .Zero-day threats as some other security products is missing with more advanced machine learning and behavioral analysis capabilities.
    Incentivized
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    Support Rating
    OpenText
    I usually find what I need to know by looking in the Carbonite knowledge base online. We haven't had any major problems, usually we just need clarification on a point or more details about a feature so we look it up. We haven't had to call in for help in quite awhile.
    Incentivized
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    ESET
    Excellent support from ESET and when we had questions regarding the initial deployment they were there. The questions we put forth were answered immediately with great detail. Any of the items we put forth, scenarios, were given a good solution from ESET to fit our needs. This company stands by their product and are happy to step up when needed.
    Incentivized
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    Implementation Rating
    OpenText
    We had appliance and we just needed to setup the Director Console which was straight forward and easy.
    Incentivized
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    ESET
    Do the full scan at the beginning and be prepared to wait until it is done. It will find things you did not know were there. You can leave on the Apple firewall as well as the ESET firewall. There have been no conflicts. Remember to remove emails from being backed up, so you do not have spam on your backup! This was the mistake I made.
    Incentivized
    Read full review
    Alternatives Considered
    OpenText
    Netbak is a great product but we also had a secondary issue of having to backup several PC's on site and at remote locations. Carbonite helped with both and gave us one central admin console to be able to check the progress of all our backups, where netbak would have required us to setup a tunnel or use the internet to move data back to our main office.
    Incentivized
    Read full review
    ESET
    Choosing ESET PROTECT rather than McAfee Security or other secuty softwares helps me more evaluate specific security requirements of the company. Considering the scalability of solution it provides, the ease of use of its interface, the level of support provided by the vendors, and the availability of reports makes it a top choice for me.
    Read full review
    Return on Investment
    OpenText
    • We have a safety net that we didn't have before.
    • Key players are now backed up through an automated system that was easy to silently install.
    • The resources used impacted our exchange server negatively and slowed email until it was disabled.
    Incentivized
    Read full review
    ESET
    • ESET maintains the security of our machines, files, reports, etc., an invasion or infection could result in a catastrophe, loss of important data, expenses with specialized support, hours or days of work stopped until the solution is found, without ESET prevention we could have big expenses at any time.
    Incentivized
    Read full review
    ScreenShots

    ESET PROTECT Screenshots

    Screenshot of ESET PROTECT Dashboard.
Unified cybersecurity platform interface providing network visibility and control. Available as cloud or on-prem deployment.

Ensures real-time visibility for all endpoints as well as full reporting and security management for all OSes.Screenshot of ESET Endpoint Security.

Advanced multilayered protection for computers and smartphones powered by ESET LiveSense technology.Screenshot of ESET Server Security.
Provides real-time protection for the company’s data passing through all general servers, network file storage including OneDrive, and multi-purpose servers to ensure business continuity.Screenshot of ESET PROTECT - Reports. 
Meets reporting requirements and saves time with scheduled reporting and dozens of customizable templates.Screenshot of ESET Full Disk Encryption. 
An encryption managed natively by ESET remote management console. It increases the  organization's data security that meets compliance regulations.Screenshot of ESET LiveGuard Advanced. 
A cloud-based technology that uses scanning, machine learning, cloud sandboxing, and in-depth behavioral analysis to prevent targeted attacks as well as new or unknown threats, especially ransomware.