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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Carbonite by OpenText

    Score7.1 out of 10
    N/ACarbonite by OpenText (also replacing the former EVault products acquired from Seagate in 2016) is a cloud backup solution for small business. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite users can protect virtually any type of file.N/A

    Veeam Data Platform

    Score8.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    Veeam’s® premier product, Veeam Backup & Replication™, delivers availability for all cloud, virtual, Kubernetes and physical workloads. Through a management console, the software provides backup, archival, recovery and replication capabilities.

    $428

    per year per 5 instances

    Pricing
    Carbonite by OpenTextVeeam Data Platform
    Editions & Modules
    No answers on this topic
    Veeam Data Platform Essentials
    $428
    per year per 5 instances
    Veeam Data Platform
    Contact sales team
    Offerings
    Pricing Offerings
    Carbonite by OpenTextVeeam Data Platform
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Veeam sells through channel partners. Contact a partner for detailed pricing and quotes. Resellers or sales personnel are available for assistance.
    More Pricing Information
    Community Pulse
    Carbonite by OpenTextVeeam Data Platform
    Considered Both Products
    OpenText
    Chose Carbonite by OpenText
    Carbonite Server's direction wasn't really for cloud companies as they are more specialized in robust local backup services. I'm a novice when it comes to server backups and replication, but have learned and picked up a lot from talking to the customer center compared to Veeam …
    Incentivized
    Chose Carbonite by OpenText
    We migrated from NetBackup as we wanted to get rid of our Tape library and media used. We also compared with Veeam to replace the Carbonite server backup. We changed our plan, as we needed storage. It is not in our budget. We continued with Carbonite as they are cheaper in …
    Incentivized
    Veeam Software
    Chose Veeam Data Platform
    Cheaper, and supported. We had a bad experience with Carbonite being seemingly abandoned. It was difficult to use and support seemed non existent. We would have backups failing and help was not existent.

    Veeam on the other hand has been the complete opposite. Always helpful and …
    Incentivized
    Chose Veeam Data Platform
    Veeam Data Platform is easier to use than Backup Exec and Carbonite. Setting up backup jobs in Veeam is easier than in Backup Exec or Carbonite. Veeam has a modern interface that is easier to navigate that other solutions I've tried in the past. Carbonite was more difficult to …
    Incentivized
    Chose Veeam Data Platform
    Veeam Backup &Replication has resolved the cost of the disk and media issue that we have faced in NetBackup. It supports Physical and Virtual environments with Cloud integration. We are able to protect the data on premises as well as in the cloud.
    Incentivized
    Chose Veeam Data Platform
    Our clients that use Veeam were using it before they were our clients, but we renew when appropriate. Veeam is a solid product, but I believe Barracuda is better all around. Lower cost, VMWARE, Hyper-V and physical server backups. Also, Barracuda offers cloud replication at …
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    99%
    Would buy again
    665 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    98%
    Delivers good value for the price
    632 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    98%
    Happy with the feature set
    675 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    97%
    Lived up to sales and marketing promises
    549 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    96%
    Implementation went as expected
    596 Answers
    Features
    Carbonite by OpenTextVeeam Data Platform
    Data Center Backup
    Comparison of Data Center Backup features of Carbonite by OpenText and Veeam Data Platform
    Feature
    Carbonite by OpenText
    8.7
    24 Ratings
    2% above category average
    Veeam Data Platform
    8.9
    515 Ratings
    6% above category average
    Universal recovery10.09 Ratings9.0443 Ratings
    Instant recovery3.311 Ratings8.8465 Ratings
    Recovery verification9.89 Ratings8.9445 Ratings
    Business application protection9.015 Ratings8.7390 Ratings
    Multiple backup destinations10.016 Ratings9.1470 Ratings
    Incremental backup identification9.821 Ratings9.1480 Ratings
    Backup to the cloud9.423 Ratings9.0342 Ratings
    Deduplication and file compression9.013 Ratings9.0444 Ratings
    Snapshots10.011 Ratings8.9399 Ratings
    Flexible deployment8.812 Ratings8.6394 Ratings
    Management dashboard8.812 Ratings8.3176 Ratings
    Platform support8.813 Ratings8.7435 Ratings
    Retention options5.914 Ratings9.0440 Ratings
    Encryption9.914 Ratings9.1407 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Carbonite by OpenText and Veeam Data Platform
    Feature
    Carbonite by OpenText
    8.4
    3 Ratings
    1% below category average
    Veeam Data Platform
    -
    Ratings
    Continuous data protection8.33 Ratings00 Ratings
    Replication8.32 Ratings00 Ratings
    Operational reporting and analytics6.83 Ratings00 Ratings
    Malware protection9.01 Ratings00 Ratings
    Multi-location capabilities8.12 Ratings00 Ratings
    Ransomware Recovery10.02 Ratings00 Ratings
    Best Alternatives
    Carbonite by OpenTextVeeam Data Platform
    Small Businesses
    Acronis Cyber Protect
    Score8.7 out of 10
    BDRShield
    Score6.4 out of 10
    Medium-sized Companies
    MSP360 Backup
    Score7 out of 10
    Bacula Enterprise
    Score8.5 out of 10
    Enterprises
    Druva Security Cloud
    Score9.4 out of 10
    Bacula Enterprise
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Carbonite by OpenTextVeeam Data Platform
    Likelihood to Recommend
    8.9
    (49 ratings)
    8.8
    (971 ratings)
    Likelihood to Renew
    5.0
    (8 ratings)
    7.8
    (59 ratings)
    Usability
    8.7
    (3 ratings)
    9.7
    (48 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (12 ratings)
    Performance
    -
    (0 ratings)
    7.8
    (13 ratings)
    Support Rating
    8.2
    (3 ratings)
    8.4
    (50 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.6
    (2 ratings)
    Implementation Rating
    6.4
    (1 ratings)
    6.8
    (34 ratings)
    Configurability
    -
    (0 ratings)
    7.7
    (12 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (13 ratings)
    Product Scalability
    -
    (0 ratings)
    8.8
    (13 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.6
    (12 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.3
    (13 ratings)
    User Testimonials
    Carbonite by OpenTextVeeam Data Platform
    Likelihood to Recommend
    OpenText
    More than enough for small companies with several on-prem servers. In 2021, it wouldn't be wise to pit all important data to a single backup service. Carbonite Server is solid, but it's not 100% reliable so I'd definitely recommend having multiple backup services either on the cloud in conjunction with other backup services so the user has multiple safety nets in case of disaster and failed granular restorations.
    Incentivized
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    Veeam Software
    It is well-suited for most environments, from Small and medium businesses to large enterprises. But its cost may be prohibitive for smaller businesses with a limited budget. While there are multiple licensing levels, there may be a use case for creating a level between the community edition and the Foundation.
    Incentivized
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    Pros
    OpenText
    • Simple administrative web interface - It's easy to provision users, look at data usage stats, disable users, and update policies to control what folders users are allowed to backup, and what options they can access
    • Easy client installation - Installing and updating clients was very simple. The client would notify the user when a new update was approved by the site admins, and they typically went very smoothly.
    • Good performance - Backups went fairly fast, and were generally invisible to the user, other than the icon updating on files to indicate whether the current version of a file was backed up or not.
    Incentivized
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    Veeam Software
    • The ease of use in creating jobs and adding clients enables our new and less skilled administrators to work efficiently, quickly, and accurately.
    • The same ease of use is essential for junior admins as well. Backups are quickly and accurately restored, allowing our networking team to bring clients back to production within expected times.
    • The ability to create a restore for testing and to remove it quickly has proven to be an excellent asset for our production and DB teams.
    Incentivized
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    Cons
    OpenText
    • While overall file restoration is easy to do, obtaining earlier versions is not as user friendly as it could be. You need to enter a date and click search to bring up the latest versions as of the date entered. That’s fine, but what is missing is the ability to see all versions of an individual file. If I am looking for a past file version I want to be able to view the file history as a subset of that file (in other words I should be able to click a + sign and expand to see past versions of the file). Otherwise I am just guessing which dates the file was changed in the past. Sometimes that’s OK, but Mozy needs to build in this enhanced, but necessary feature.
    • A couple of years ago, for non enterprise users, Mozy made radical storage and pricing changes forcing myself and many users off their system, as the price for the same storage was going up significantly. So be careful when using Mozy as past experience has shown they are willing to make major changes regardless of the negative impact on their users.
    Incentivized
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    Veeam Software
    • On occasion, the 'reason' for a failed backup can be a little hard to understand. It would be nice if it were a bit more straightforward.
    • I would love to run the platform natively on Linux, but I don't think it's an option.
    • Sometimes, locating the correct update file for the platform software can be a bit confusing. If they had an option to download the correct update file from within the console, that would take some of the guesswork out of it.
    Incentivized
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    Likelihood to Renew
    OpenText
    Carbonite Server Backup does not integrate or support any reporting; it is not good at it. We required monthly and quarterly reports for audit. If we fail in that we get fined or we have to pay a certain amount of money to customer. It does not support cloud instances and we are using N2WS for the cloud instances. This is an additional burden for customers.
    Incentivized
    Read full review
    Veeam Software
    I really have no complaints about Veeam Backup & Replication. Their service has been excellent and the cost is minimal in comparison to other services I checked out. Implementation wasn't simple and the Veeam Support team was there to help each step of the way.
    Incentivized
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    Usability
    OpenText
    Out of all the vendor we deal with they are one of the best when it comes to customers service. Reliable,you can reach them by telephone easily, Great overall can not say anything to the contrary. Usibility is excellent. I recommend them highly whether you need a simple backup ofr more complex for servers etc.
    Incentivized
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    Veeam Software
    It is a very robust solution that has never failed. It also has perfect integration with Windows server volume shadow copies. The processing load is moved from the backup server to the backup proxy. Increased fault tolerance: you can store data on a separate machine, the backup repository. Can perform a bare metal restore.
    Incentivized
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    Reliability and Availability
    OpenText
    No answers on this topic
    Veeam Software
    I give Veeam Data Platform a rating of 9 for availability because it consistently performs reliably in critical data protection and recovery tasks. The platform is designed to minimize downtime, ensuring that backup and recovery processes are accessible when needed.While there may be rare instances of maintenance or minor application errors, these do not significantly affect the overall reliability of the system. Veeam’s strong architecture and features like high availability configurations further enhance its performance, allowing us to trust it in crucial situations. Overall, it has proven to be a dependable solution that meets our organization's needs effectively.
    Incentivized
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    Performance
    OpenText
    No answers on this topic
    Veeam Software
    Veeam does a good job with backing up our servers in a timely manner. We are still at the beginning of our Veeam use and are pleased with the speed at which we can access the system as well as the backups and restore points. Veeam is definitely superior to our previous backup system in terms of speed and accessibility
    Incentivized
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    Support Rating
    OpenText
    I usually find what I need to know by looking in the Carbonite knowledge base online. We haven't had any major problems, usually we just need clarification on a point or more details about a feature so we look it up. We haven't had to call in for help in quite awhile.
    Incentivized
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    Veeam Software
    The support team has never asked me to jump through silly hoops or waste time on pointless exercises. They seem to truly have a handle on what may be wrong. In fact, when we were having trouble getting our license renewal setup (because of yet another license migration at Veeam) a support incident got us connected to the right people to get our renewal done in time.
    Incentivized
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    In-Person Training
    OpenText
    No answers on this topic
    Veeam Software
    I rated the in-person training an 8 because it was generally effective and provided a solid foundation for understanding the Veeam Data Platform. The instructors were knowledgeable and engaged, making the sessions interactive. However, I felt that some topics could have been covered in more depth, and additional hands-on exercises would have further reinforced the learning experience. Overall, it was a positive training session that adequately prepared attendees for using the product, but there's room for improvement.
    Incentivized
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    Online Training
    OpenText
    No answers on this topic
    Veeam Software
    I gave it a rating of 7 because, although the online training offered valuable content and covered the essential aspects of the Veeam Data Platform, it lacked interactivity and opportunities for direct engagement with instructors. This made it challenging to ask questions or delve deeper into specific topics. Additionally, some sections felt a bit rushed, which could hinder a comprehensive understanding of more complex features. Overall, while the training was useful, improvements in interactivity and pacing could elevate the experience significantly.
    Incentivized
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    Implementation Rating
    OpenText
    We had appliance and we just needed to setup the Director Console which was straight forward and easy.
    Incentivized
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    Veeam Software
    Plan the process and then work through your plan, i know this should go without saying but its easy to get sidetracked. You tend to want to just get up and running so you can have that sigh of relief, spend the time to talk to your business stakeholder to see what goals they are trying to accomplish and how that may impact your plans first.
    Incentivized
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    Alternatives Considered
    OpenText
    Netbak is a great product but we also had a secondary issue of having to backup several PC's on site and at remote locations. Carbonite helped with both and gave us one central admin console to be able to check the progress of all our backups, where netbak would have required us to setup a tunnel or use the internet to move data back to our main office.
    Incentivized
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    Veeam Software
    I believe it's not possible to compare these three products, as none of them are as feature-rich as Veeam Data Platform. The addition of Proxmox-VE in version 12 was certainly a game-changer, as we were previously dependent on the VMware environment to access all the features that Veeam Data Platform offers.
    Incentivized
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    Scalability
    OpenText
    No answers on this topic
    Veeam Software
    In terms of scalability for our company, Veeam was able to cover our backup needs with ease. They have options for even more individualized backup if we were to need them; i.e. if a specific workstation needs its own independent backup. We have not used these resources yet, but I am confident they will be beneficial to our company in the near future.
    Incentivized
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    Return on Investment
    OpenText
    • We have a safety net that we didn't have before.
    • Key players are now backed up through an automated system that was easy to silently install.
    • The resources used impacted our exchange server negatively and slowed email until it was disabled.
    Incentivized
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    Veeam Software
    • Positive impact: it "saved our ass" on one occasion. In that particular scenario, we were hit with ransomware.
    • On another occasion, it provided a means of building a staging environment from our production and saved us a significant amount of time from having to build from scratch.
    Incentivized
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    ScreenShots

    Veeam Data Platform Screenshots

    Screenshot of an example of the proactive threat assessment technology used to identify adversary tactics, techniques, and procedures (TTPs) before a cyber-attack.Screenshot of where Veeam Intelligence turns noisy alerts into clear insights with recommended next steps, explaining anomalies and pointing out the next best action.Screenshot of a preview of an AI generated snapshot of job health, exceptions, and priority actions.Screenshot of the chat flow to watch AI agents scan for anomalies, confirm a clean restore point, and surface integrity and performance insights.