Cardknox vs. PaySimple

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cardknox
Score 10.0 out of 10
N/A
Cardknox is an omnichannel payment gateway that can be integrated with POS systems, ERP software, e-commerce, and mobile platforms. The vendor states they offer flexible payment solutions and innovative technology to qualify transactions for the lowest interchange rates. Cardknox further states they serve thousands of partners and customers across every major industry throughout the U.S. and Canada.N/A
PaySimple
Score 5.9 out of 10
N/A
PaySimple is a payment gateway software solution offered by PaySimple.
$59.95
per month
Pricing
CardknoxPaySimple
Editions & Modules
No answers on this topic
Subscription
$59.95
per month
Offerings
Pricing Offerings
CardknoxPaySimple
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CardknoxPaySimple
Features
CardknoxPaySimple
Payment Gateways
Comparison of Payment Gateways features of Product A and Product B
Cardknox
-
Ratings
PaySimple
1.0
1 Ratings
151% below category average
Fraud Detection00 Ratings1.01 Ratings
API or SDK00 Ratings1.01 Ratings
Recurring Payment Support00 Ratings1.01 Ratings
Billing and Invoicing Support00 Ratings1.01 Ratings
Global Support00 Ratings1.01 Ratings
Payment Form Acceptance00 Ratings1.01 Ratings
Best Alternatives
CardknoxPaySimple
Small Businesses
Apple Pay
Apple Pay
Score 8.9 out of 10
Apple Pay
Apple Pay
Score 8.9 out of 10
Medium-sized Companies
Apple Pay
Apple Pay
Score 8.9 out of 10
Apple Pay
Apple Pay
Score 8.9 out of 10
Enterprises
Checkout.com
Checkout.com
Score 8.7 out of 10
Checkout.com
Checkout.com
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CardknoxPaySimple
Likelihood to Recommend
10.0
(3 ratings)
3.0
(13 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
10.0
(3 ratings)
-
(0 ratings)
User Testimonials
CardknoxPaySimple
Likelihood to Recommend
Cardknox
We use Cardknox differently than I imagine most people would. For example, we do not use their client database feature, as we have all that stored in our medical system. Another type of business would likely find that feature a big help. We are very pleased with Cardknox's service and support, which is not often required.
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PaySimple
PaySimple has made it next to impossible to become PCI compliant unless we purchased a separate computer for the sole purpose of invoicing. We switched to Chase Bank who does not store sensitive info on our computers allowing us to accept credit cards and still remain PCI compliant. Our money is available much faster by not using the 3rd party. Additionally, a simple company name change required more paperwork than closing the account and setting up a new one even when the same bank account was going to be used. This was the primary reason to shop around. We happily contacted Chase Bank and now save $125 a month and receive access to our funds faster. I cannot believe I stayed with PaySimple as long as I did. It's amazing anyone would jump through the hoops of PCI compliance when the technology exists to keep sensitive information off your small business computers. If this review stops anyone from paying those monthly fees, the time was well worth it! PaySimple, requires business owners to fill out forms that make no sense in laymens terms. Chase Bank fills them all in for you and highlights the areas that need to be signed and initialed. PaySimple, charges excessive fees and in my opinion has very emotional customer service reps. Chase Bank, was eager to help and get things rolling so you can focus on your business. I would never recommend PaySimple.
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Pros
Cardknox
  • Customer support is fantastic
  • Payment technology is the best I've seen in payment industry.
  • The solution is very comprehensive and flexible for our demanding needs.
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PaySimple
  • PaySimple is awesome for recurring payments. It's easy to set one up and make changes as needed. Without this feature, our business would be dead. Being able to easily set up recurring payments for our retainer is a must and PaySimple does it beautifully.
  • The payment portal feature is also really good fro collecting payments of differing amounts. We setup a single portal where customers enter the payment amount accessed from a link in the invoice email. This feature has transformed out collections and cut down our time to get paid significantly.
  • If you do have product type offerings, it's easy to setup individual products or an entire store.
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Cons
Cardknox
  • Every product can be improved, but as it relates to how we use Cardknox, they do everything we need.
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PaySimple
  • More proactive and empowering role in merchant fee's and alternative processors. Transparency is challenging in understanding Paysimple's role and relationship to the processors.
  • Identifying areas for further value to clients.
  • More targeted small to mid-size business perspective to anticipate growth challenges and prevent blocks on funds for legitimate sales and growth.
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Usability
Cardknox
Cardknox is very user friendly. Patients young and old, tech savvy to technologically challenged, have all been able to use it!
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PaySimple
No answers on this topic
Support Rating
Cardknox
We have direct access to their support team. They have 24/7 support and are always able to help when we contact them
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PaySimple
No answers on this topic
Alternatives Considered
Cardknox
We have used other card processors, but in my opinion, Cardknox is in another league. Their product works; it is easy to install; it is constantly being improved, and they have great support.
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PaySimple
Authorize.net and a handful of other merchant processors and gateways. Most payment gateways (online portals to process payments) are rudimentary and not extremely intuitive. PaySimple is not and they are constantly coming up with new ways to improve upon an already very impressive platform.
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Return on Investment
Cardknox
  • Patients are much more secure giving us their credit card information since we have switched to using Cardknox. They even have the option of entering it themselves to reduce any risk of the number being overheard to zero.
  • It is much faster and smoother to find and charge a card when necessary.
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PaySimple
  • Because we've got a really awesome rate with them it's definitely a positive ROI. I can't say what that figure is but it's pretty good. Also, our customers have a huge ROI over their prior way of getting payment from their customers.
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ScreenShots

Cardknox Screenshots

Screenshot of The Cardknox Merchant Portal, a self-service platform for seamless management of payment activity

PaySimple Screenshots

Screenshot of PaySimple DashboardScreenshot of Online InvoicesScreenshot of Web Payment FormsScreenshot of Point of Sale (POS)Screenshot of Mobile AppScreenshot of Collect payments on the go.