Streamline and Speed Up Recurring Billing
June 26, 2018

Streamline and Speed Up Recurring Billing

Jasmine Holmes | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Pro

Overall Satisfaction with PaySimple

We use PaySimple across the whole businesses for electronic payment collection. I initially added it because we needed a simple, automated solution for sending out yearly recurring invoices and collecting payments with minimal customer interaction. We're not using the electronic invoicing feature any more but rely almost entirely on the e-commerce and payment processing features for collecting payments. We set up monthly recurring payments for our retainer clients and use the payment portal feature to collect one-off and yearly invoices.
  • PaySimple is awesome for recurring payments. It's easy to set one up and make changes as needed. Without this feature, our business would be dead. Being able to easily set up recurring payments for our retainer is a must and PaySimple does it beautifully.
  • The payment portal feature is also really good fro collecting payments of differing amounts. We setup a single portal where customers enter the payment amount accessed from a link in the invoice email. This feature has transformed out collections and cut down our time to get paid significantly.
  • If you do have product type offerings, it's easy to setup individual products or an entire store.
  • Collecting user entered recurring payment is a little unclear. We had to troubleshoot a bit to get this feature working properly.
  • If you don't want to use a total checkout solution (just want payment buttons), the process to set it up is a bit complicated. You have to create a product then add the payment form. It's not the most intuitive process and took a little trial and error to get it how we wanted.
  • We've significantly cut down on invoice follow-up and payment times. This means better cash flow. We saw results within two months of implementing the payment system.
  • We were able to massively streamline payment collections for a low dollar service. It's taken a service that we were losing money on (in terms of follow-up time for payments) and made it profitable again within a few months.
We're a marketing agency and it's worked perfectly for our recurring payment retainers (same amount each month).

It would also work well for a company with a set product line up or a company that wants a more traditional "store" setup.