Easy to start. Very easy to reach people who can help.
February 28, 2021

Easy to start. Very easy to reach people who can help.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Starter
  • Pro

Overall Satisfaction with PaySimple

PaySimple is used by accounting for payments and sales for deposit links to clients.
  • Extremely easy to reach a person who can diagnose and solve problems. Rarely more than one hand off.
  • Simple navigation and polished links for clients to use.
  • My DR's are able to produce reports quickly with the software.
  • More proactive and empowering role in merchant fee's and alternative processors. Transparency is challenging in understanding Paysimple's role and relationship to the processors.
  • Identifying areas for further value to clients.
  • More targeted small to mid-size business perspective to anticipate growth challenges and prevent blocks on funds for legitimate sales and growth.
  • Positive client interface and ease of deposit collections.
  • Negative impact in trying to understand full cost of cc processing.
+ Clean interface
+ Customer Service easily accessible
- Cost reporting simplicity

Do you think PaySimple delivers good value for the price?


Are you happy with PaySimple's feature set?


Did PaySimple live up to sales and marketing promises?


Did implementation of PaySimple go as expected?


Would you buy PaySimple again?


Well suited to communicate with users and managers.
Well suited to provide technical assistance.
Less able to clarify security measures that negatively impact small businesses while it grows.
And excellent starting place for a new business.