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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CareCloud

    Score9.1 out of 10
    N/ACareCloud, Inc., formerly MTBC, is a healthcare technology company with a suite of unified, technology-enabled solutions for healthcare organizations, medical practices, and health systems.N/A

    Employee Navigator

    Score8.7 out of 10
    N/AEmployee Navigator is a benefits-focused HR system from the company of the same name in Maryland.N/A
    Pricing
    CareCloudEmployee Navigator
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CareCloudEmployee Navigator
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    CareCloudEmployee Navigator
    Billing and Claims Management
    Comparison of Billing and Claims Management features of CareCloud and Employee Navigator
    Feature
    CareCloud
    8.0
    1 Ratings
    7% above category average
    Employee Navigator
    -
    Ratings
    Claims management8.01 Ratings00 Ratings
    Patient billing8.01 Ratings00 Ratings
    Financial Reporting8.01 Ratings00 Ratings
    Patient Scheduling
    Comparison of Patient Scheduling features of CareCloud and Employee Navigator
    Feature
    CareCloud
    8.0
    1 Ratings
    4% above category average
    Employee Navigator
    -
    Ratings
    Multi-location support8.01 Ratings00 Ratings
    Calendar interface8.01 Ratings00 Ratings
    Electronic Medical Records
    Comparison of Electronic Medical Records features of CareCloud and Employee Navigator
    Feature
    CareCloud
    8.0
    1 Ratings
    10% above category average
    Employee Navigator
    -
    Ratings
    Charting / document management9.01 Ratings00 Ratings
    Templates9.01 Ratings00 Ratings
    Mobile/tablet support5.01 Ratings00 Ratings
    Customization9.01 Ratings00 Ratings
    Medical Security and Privacy
    Comparison of Medical Security and Privacy features of CareCloud and Employee Navigator
    Feature
    CareCloud
    8.7
    1 Ratings
    4% above category average
    Employee Navigator
    -
    Ratings
    HIPAA compliance9.01 Ratings00 Ratings
    Role-based permission levels8.01 Ratings00 Ratings
    Data backups and redundancy9.01 Ratings00 Ratings
    Workflow and Scale
    Comparison of Workflow and Scale features of CareCloud and Employee Navigator
    Feature
    CareCloud
    8.0
    1 Ratings
    6% above category average
    Employee Navigator
    -
    Ratings
    Task tracking7.01 Ratings00 Ratings
    Specialty-specific workflows8.01 Ratings00 Ratings
    Multi-office / multi-physician capabilities9.01 Ratings00 Ratings
    Best Alternatives
    CareCloudEmployee Navigator
    Small Businesses
    athenaClinicals
    Score10 out of 10
    Ease
    Score9.9 out of 10
    Medium-sized Companies
    CareLogic EHR
    Score10 out of 10
    Ease
    Score9.9 out of 10
    Enterprises
    Epic
    Score8.6 out of 10
    ADP Mobile Solutions
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CareCloudEmployee Navigator
    Likelihood to Recommend
    9.0
    (1 ratings)
    9.0
    (6 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    CareCloudEmployee Navigator
    Likelihood to Recommend
    CareCloud
    If you provide services in the healthcare industry to any extent, I'd recommend looking into what they would have to offer. Great questions to ask are: what is the overall cost for this service and what would my ROI be? Would I stand to benefit more as a company if I implemented this platform early on in my business vs. implementing this later on in the development of my company? If yes, when would be the right time to do it and how?
    Incentivized
    Read full review
    Employee Navigator
    We are very pleased with the change to [Employee Navigator] as it offers more what we needed. It's very customizable and has many features that can be added or taken away depending on business needs. I'd only say it would be less appropriate for a business quite smaller than ours who needed very little in comparison.
    Incentivized
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    Pros
    CareCloud
    • They provide training for the different types of ways Carecloud can be used for the benefit of the company.
    • Their support service has been effective and hasty; they have addressed issues at hand and taken steps to troubleshoot and improve their service.
    • They allow for some flexibility with regards to the user interface and allow users to customize their platform as efficiently as possible.
    Incentivized
    Read full review
    Employee Navigator
    • Time off requests. These are easy to perform and track as an employee and user.
    • Time off approvals. Couldn't be easier. Time of approvals or denials are sent via email and are one-click tasks. Also can be performed in the web UI, but it's so easy.
    • Manager reporting. Managers can easily see reports on employee time off and make decisions based on that.
    Incentivized
    Read full review
    Cons
    CareCloud
    • The program itself shows amazing potential, however, the loading time on some of their functions can take longer than expected.
    • Given that Android has such a hold over the marketplace, I expected them to develop a mobile app for that system as well. As of today, they only have mobile use of their platform on iOS.
    • With regards to the second point, some more functional use of the mobile platform would be improve the use of their services for our company needs.
    Incentivized
    Read full review
    Employee Navigator
    • It is a great stand alone product. We would like it to tie into a more robust HR solution and communicate with payroll.
    • Initially there are a lot of features that are turned off, I like to know what a program is capable of so I can be more strategic in implementing a solution.
    • Having a broker in the middle is both good and bad.
    Incentivized
    Read full review
    Support Rating
    CareCloud
    No answers on this topic
    Employee Navigator
    So far, we have had very little reason to call in to Employee Navigator support. Our team who works with them have found it easy and simple to work with them when needed. They aren't able to work on much or divulge how the system works internally, nor what's on the roadmap, but it is still helpful to have timely confirmation.
    Incentivized
    Read full review
    Alternatives Considered
    CareCloud
    Unfortunately, I have not had experience with other products in this line of profession. Be that as it may, I believe Carecloud has a strong product that allows our company to worry less on logistics and more on providing excellent services to our clients. Without this product, the company would spend more time on these tasks and less time on optimizing our service to others.
    Incentivized
    Read full review
    Employee Navigator
    Most of the systems I've used for HRIS systems have been part of the payroll system. What stands out with Employee Navigator is the ability to key your benefit changes into one place, and all vendors are notified of the updates -- no more logging on to three or more sites to make an address change to an employee.
    Incentivized
    Read full review
    Return on Investment
    CareCloud
    No answers on this topic
    Employee Navigator
    • We spent about half the time on open enrollment than we did in the last two years. Employee Navigator was much easier for staff to navigate and be able to complete their open enrollment independently
    • We've saved several thousand dollars in setup fees to link with insurance carriers since moving to Employee Navigator
    Incentivized
    Read full review
    ScreenShots