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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cascade CMS

    Score8.2 out of 10
    N/ACascade CMS (formerly Cascade Server) by Hannon Hill is a content management system, with built-in tools to help users eliminate stale content, increase digital outreach, and promote end-user adoption and accountability. Cascade CMS is designed for decentralized web teams in most major industries, including higher education, government, healthcare, and technology. Included is Clive, an engagement and real-time personalization tool for collecting information and using it to craft personalized…N/A

    FirstSpirt CMS

    Score7.2 out of 10
    Enterprise companies (1,001+ employees)
    FirstSpirit CMS is an enterprise Content Management platform for creating, governing, and publishing digital content across websites, applications, and other delivery channels. It combines visual authoring, developer tooling, workflow controls, and content-delivery options for organizations managing multilingual and multisite digital estates.N/A
    Pricing
    Cascade CMSFirstSpirt CMS
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cascade CMSFirstSpirt CMS
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cascade CMSFirstSpirt CMS
    Considered Both Products
    Hannon Hill
    No answer on this topic
    Rezolve Ai Limited
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    16 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    No answers on this topic
    94%
    Happy with the feature set
    15 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    13 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    13 Answers
    Features
    Cascade CMSFirstSpirt CMS
    Security
    Comparison of Security features of Cascade CMS and FirstSpirt CMS
    Feature
    Cascade CMS
    8.0
    19 Ratings
    3% below category average
    FirstSpirt CMS
    8.9
    25 Ratings
    8% above category average
    Role-based user permissions8.019 Ratings8.925 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Cascade CMS and FirstSpirt CMS
    Feature
    Cascade CMS
    7.1
    13 Ratings
    9% below category average
    FirstSpirt CMS
    8.0
    22 Ratings
    2% above category average
    API7.012 Ratings7.819 Ratings
    Internationalization / multi-language7.37 Ratings8.120 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Cascade CMS and FirstSpirt CMS
    Feature
    Cascade CMS
    7.1
    19 Ratings
    10% below category average
    FirstSpirt CMS
    8.1
    27 Ratings
    3% above category average
    WYSIWYG editor6.119 Ratings7.726 Ratings
    Code quality / cleanliness6.018 Ratings7.626 Ratings
    Admin section8.019 Ratings8.325 Ratings
    Page templates9.017 Ratings8.427 Ratings
    Library of website themes5.52 Ratings00 Ratings
    Mobile optimization / responsive design7.015 Ratings8.425 Ratings
    Publishing workflow9.019 Ratings8.527 Ratings
    Form generator6.47 Ratings7.823 Ratings
    Web Content Management
    Comparison of Web Content Management features of Cascade CMS and FirstSpirt CMS
    Feature
    Cascade CMS
    6.9
    18 Ratings
    8% below category average
    FirstSpirt CMS
    7.9
    27 Ratings
    5% above category average
    Content taxonomy8.013 Ratings7.725 Ratings
    SEO support7.014 Ratings8.524 Ratings
    Bulk management9.014 Ratings8.122 Ratings
    Availability / breadth of extensions6.011 Ratings7.321 Ratings
    Community / comment management4.85 Ratings00 Ratings
    Best Alternatives
    Cascade CMSFirstSpirt CMS
    Small Businesses
    Umbraco CMS
    Score7 out of 10
    Umbraco CMS
    Score7 out of 10
    Medium-sized Companies
    Square Online
    Score7.7 out of 10
    Square Online
    Score7.7 out of 10
    Enterprises
    RWS Tridion Sites
    Score9 out of 10
    RWS Tridion Sites
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cascade CMSFirstSpirt CMS
    Likelihood to Recommend
    9.9
    (44 ratings)
    8.6
    (30 ratings)
    Likelihood to Renew
    9.1
    (26 ratings)
    9.1
    (5 ratings)
    Usability
    9.1
    (4 ratings)
    8.2
    (16 ratings)
    Availability
    6.7
    (4 ratings)
    8.6
    (2 ratings)
    Performance
    8.0
    (1 ratings)
    8.2
    (2 ratings)
    Support Rating
    9.1
    (5 ratings)
    7.6
    (27 ratings)
    In-Person Training
    7.0
    (1 ratings)
    9.1
    (1 ratings)
    Online Training
    5.0
    (1 ratings)
    8.2
    (2 ratings)
    Implementation Rating
    9.1
    (4 ratings)
    8.6
    (15 ratings)
    Configurability
    9.0
    (1 ratings)
    8.2
    (2 ratings)
    Ease of integration
    6.0
    (1 ratings)
    9.1
    (1 ratings)
    Product Scalability
    5.0
    (1 ratings)
    8.6
    (2 ratings)
    Vendor post-sale
    6.0
    (1 ratings)
    9.1
    (2 ratings)
    Vendor pre-sale
    5.0
    (1 ratings)
    9.1
    (2 ratings)
    User Testimonials
    Cascade CMSFirstSpirt CMS
    Likelihood to Recommend
    Hannon Hill
    Cascade Server is well suited with it's WYSIWYG editor being better than most editors that I have used in other systems. In context, editing makes adding content easy compared to the last CMS I used where you had to wing it and view the page outside of the CMS to see if it was correct. The ability mix HTML, CSS, and the Script of your choice anywhere and with ease.
    The scenarios were Cascade Server is less appropriate would be in the use of compilers or programs like Visual studio. You need to go out of Cascade Server and go to other environments to perform tasks and then copy the result to Cascade Server. You can write directly in Cascade Server, but it's easier to do in and editor that is specific to a function.
    Incentivized
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    Rezolve Ai Limited
    Crownpeak DXM is a great solution if you are looking for a flexible platform that allows engineers to quickly develop while also making it easy for content authors to work especially in scenarios where you need multi-language support. It is also good for scenarios where you want a cloud-based solution and are looking for just one vendor to handle hosting and offer the CMS.
    Incentivized
    Read full review
    Pros
    Hannon Hill
    • Cascade CMS makes no assumptions about your content. Templates control how the content gets displayed.
    • Workflows are intuitive and allow for one or more people to review content before it is published.
    • The published site is static (no database connection) which allows for faster page loads and reduced risk of attack.
    Incentivized
    Read full review
    Rezolve Ai Limited
    • Build & manage digital experiences without dependency on your IT team
    • Built-in Digital Quality tool (DQM) tool allows you to check the quality of content and any accessibility issues and immediately flag any issues before publishing.
    • Build websites with the component-based technology and spend less effort in creating the best user experience for the end-user
    Read full review
    Cons
    Hannon Hill
    • Cascade CMS is not an out-of-the-box pre-built system that you can install, turn on and expect to be serving sites and pages on day one. It's not a blogging system like WordPress, or a drag-and-drop system like SquareSpace (both of which I've used for their own purposes). You need to have someone tasked with management and system administration – and if you implement the on-premise self-hosted version, you ought to have several people. We have the university's IT shop handling infrastructure (server hardware, containers, clustering, operating systems, load-balancing, DNS, database servers, NAS/SAN drives), our Web & Design team managing Cascade CMS (system settings, sites, templates, permissions) and managers coordinating each respective academic unit (A&S, business, education, law, marine science).
    Read full review
    Rezolve Ai Limited
    • Crownpeak moved to a web browser admin tool in 2018, which has made the admin experience much better, but there are still a couple of features missing from the browser version that won't arrive until later in 2019.
    • Integration with 3rd party digital asset management tools would be great.
    • Smoother integration with source control would be nice.
    Incentivized
    Read full review
    Likelihood to Renew
    Hannon Hill
    Changing systems would require too much effort. Our institution is using Cascade Server, WordPress and Drupal but we only serve 2200 students so we have 1 too many content management systems. Reflecting on current technical resources we would like to drop down to 2. This effort hasn't moved forward because of the extensive work required to migrate content and train users in a new system.
    Incentivized
    Read full review
    Rezolve Ai Limited
    None of our Crownpeak clients are currently thinking about replatforming.
    Read full review
    Usability
    Hannon Hill
    Cascade CMS is completely usable on mobile devices, we can train our content editors in a single 2-hour session, and we support 1,000 users with a very small team.
    There is a level of complexity for the system administrators, site managers and web programmers who implement templates and content types. But the complexity is neither arbitrary nor inconsistent – and once learned provides a powerful environment within which we can develop robust sites that are beautiful and powerful, yet easy for our content editors to manage.
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    Rezolve Ai Limited
    Crownpeak DXM is a flexible easy to use CMS platform speaking to the most challenging localization scenarios. Crownpeak users have the freedom to integrate DXM platform with their existing technology at no cost. Moving from legacy systems to the Saas platform is painless and cost-effective. Extensive targeting and personalization options are something that users will benefit from.
    Incentivized
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    Reliability and Availability
    Hannon Hill
    Amazing customer service and VERY customizable.
    Incentivized
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    Rezolve Ai Limited
    We have never encountered any issues with the availability.
    Read full review
    Performance
    Hannon Hill
    Does a great job.
    Incentivized
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    Rezolve Ai Limited
    Pages load very fast on production (assuming you develop with basic SEO practices in place) due to Crownpeak's publishing architecture. The slide downside is that publishing can be a bit slow at times.
    Read full review
    Support Rating
    Hannon Hill
    They have always regarded any question or problem we encountered as very important. We have never felt that they ignore or downplay any issue and not once has anything been left unresolved. They also hold an annual conference where users are invited to attend and share their experiences and wisdom with the entire Cascade community. And with the care and support the provide, we all feel a part of that community.
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    Rezolve Ai Limited
    Crownpeak DXM's service and support are outstanding. We have immediate access to both the tech support team and the software engineering team. We can get a support person on the phone whenever needed, and we can schedule impromptu training sessions at any time. Best support I have ever received from a platform provider in 20 years of software and application development.
    Incentivized
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    In-Person Training
    Hannon Hill
    Training was helpful.
    Incentivized
    Read full review
    Rezolve Ai Limited
    We received on-site training from Crownpeak, the trainer had touched upon every possible scenario and provided great insights about the product & ease of implementation.
    Read full review
    Online Training
    Hannon Hill
    Still needed that physical help
    Incentivized
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    Rezolve Ai Limited
    My team left training with a solid understanding of how to use the product and the developer training ended with a test to ensure the ability to properly develop was learned properly. Recently, Crownpeak has added a self-paced training option which makes it extremely flexible to on-board new developers.
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    Implementation Rating
    Hannon Hill
    The key to any CMS implementation is PLAN, PLAN, PLAN. Proper planning with Cascade can increase your satisfaction exponentially once the site migration/creation is complete. When all is said and done, your implementation can make your site run like a Yugo or Maserati. Be smart and deliberate in your decisions. Drive the Maserati. It is already paid for.
    Incentivized
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    Rezolve Ai Limited
    SaaS model is perfect for us to avoid slow and costly version updates to get access to new features and functions. Crownpeak is a true SaaS model, so we get all the good new stuff without the need to invest in effort, time or money. this frees our teams to focus on content creation and deployment, which is pretty fast because the DXM publishes straight to html through the headless model.
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    Alternatives Considered
    Hannon Hill
    We selected Cascade server seven years ago, and the CMS environment at the time was clearly different than it is today. We decided to go with a vendor solution rather than a free solution because the long term cost in hosting a free solution is not, in fact, free; we've found Cascade to have been an excellent choice for us.
    Incentivized
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    Rezolve Ai Limited
    I was not at this team within my organization during the evaluation period of Crownpeak. However, my previous team used Sitecore. Crownpeak is a bit easier to use from a UI perspective and has more creative options within the tool. Sitecore's clunky UI also was a reason I found out later why we ended up using Crownpeak as our DXM.
    Incentivized
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    Scalability
    Hannon Hill
    I used it only a few times.
    Incentivized
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    Rezolve Ai Limited
    In some recent projects we have delivered to our clients, we were able to roll out sites in shorter time period due the scalability of the Crownpeak's DXM solution.
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    Return on Investment
    Hannon Hill
    • Initially, ROI was positive - because we completely redesigned the website when we implemented Cascade.
    • Over time, the inability to keep up with the latest interactive tools has reduced visitors time on site.
    • Also over time, the difficulty of use has led to less buy-in by backend users, leading to outdated pages, little timely information, and lower visitors.
    Incentivized
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    Rezolve Ai Limited
    • I'm pretty sure it raises our back-end development costs by making the development process (of creating input forms and producing outputs from the content) more complicated and painful than it needs to be.
    • It helps lock our clients in to us because not a whole lot of agencies have Crownpeak expertise.
    • It helps our clients not have to deal with their own IT teams, which they tend to dislike working with.
    Incentivized
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