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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CaseWare IDEA

    Score4.8 out of 10
    N/ACaseWare IDEA is a data analysis and data extraction tool supporting audit processes. IDEA integrates with various solutions to make obtaining and exporting data easy, such as SAP solutions, accounting packages, CRM systems and other enterprise solutions for a single version of the truth.N/A

    SolarWinds Pingdom

    Score8 out of 10
    N/ASolarWinds Pingdom is a website uptime monitoring and alert tool, with additional reporting and Real User Monitoring capabilities. Pingdom is part of SolarWinds’s DevOps package, enabling full-stack monitoring as a service.

    $14.95

    per month

    Pricing
    CaseWare IDEASolarWinds Pingdom
    Editions & Modules
    No answers on this topic
    Synthetic Monitoring
    $10
    per month
    Real User Monitoring
    $10
    per month
    Enterprise
    Custom Pricing
    Offerings
    Pricing Offerings
    CaseWare IDEASolarWinds Pingdom
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    CaseWare IDEASolarWinds Pingdom
    Considered Both Products
    Caseware International Inc.
    No answer on this topic
    SolarWinds
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    98%
    Would buy again
    52 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    52 Answers
    Happy with the feature set
    No answers on this topic
    98%
    Happy with the feature set
    52 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    96%
    Lived up to sales and marketing promises
    43 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    49 Answers
    Best Alternatives
    CaseWare IDEASolarWinds Pingdom
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    SolarWinds Web Performance Monitor (WPM)
    Score8 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CaseWare IDEASolarWinds Pingdom
    Likelihood to Recommend
    8.3
    (2 ratings)
    4.5
    (64 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (4 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (7 ratings)
    Performance
    -
    (0 ratings)
    6.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    4.1
    (54 ratings)
    User Testimonials
    CaseWare IDEASolarWinds Pingdom
    Likelihood to Recommend
    Caseware International Inc.
    One example of specific scenario in [CaseWare] IDEA is the ability to run samples separately and then based off of the results, compare and contrast the values recorded and easily discern if there are any variables or discrepancies within the data itself. Also, we can test journal entries with certain parameters to check the audit for any issues that may arise pertaining to the criteria. By testing, we are able to make sure the data is accurate and sufficient.
    Incentivized
    Read full review
    SolarWinds
    I believe the scenarios we used it for were quite well covered, from the executive perspective. The downtime alarms worked very well and were easy to setup, uptime monitoring tools were clear and easy to use, even for non-technical people (C-level) and the SLA management tools allowed us to spend less time, and have less friction, with our clients
    Incentivized
    Read full review
    Pros
    Caseware International Inc.
    • Easy to understand and easy to use.
    • Can use on large quantities of data and quickly analyze them.
    • Uses logic that can be followed if one is an auditor. I, for example, could understand the logic in a number of samples, i.e how the number of samples thrown changes when risk changes from low to moderate in proportion taking in consideration the materiality.
    • Other audit firms are using 2 software for the process that IDEA alone can do. So IDEA has a definite advantage here.
    • Customizable by the company.
    Read full review
    SolarWinds
    • The alerts are very responsive offering quite detailed timing information
    • The UI for reports is very clear and set up of reports is very intuitive
    • Customer service was good when there were problems - e.g. lapsing billing causing reporting to go down
    Incentivized
    Read full review
    Cons
    Caseware International Inc.
    • Bit of a learning curve for the advanced features as a beginner.
    Incentivized
    Read full review
    SolarWinds
    • The PagerDuty integration could be a lot better. When you use the PagerDuty integration, it doesn't send any information about which check failed! It just sends a message like "Timeout (> 30s)" -- this isn't very helpful when we have hundreds of checks. We've worked around this by using both the PagerDuty and Slack integrations and having them both post to the same Slack channel. But this means that when an engineer is paged from PagerDuty, they have to go to Slack (or Pingdom) to find the details about the page; it's not available on the page itself.
    Incentivized
    Read full review
    Likelihood to Renew
    Caseware International Inc.
    No answers on this topic
    SolarWinds
    Recently added features have made Pingdom less intuitive for our requirements. While Pingdom has a broad offering and remains a good value, it is becoming more than we need. Our customer base is becoming more and more global and Pingdom still lacks Asia-Pacific monitoring, which we will need within a year.
    Read full review
    Usability
    Caseware International Inc.
    No answers on this topic
    SolarWinds
    Pingdom is easy to use, very intuitive and has a very short learning curve. From the onset, we've been able to jump in and leverage the tool to accomplish our goals for page speed performance and discover the insights we need to make improvements. Its a well-designed tool and makes for a good user experience.
    Incentivized
    Read full review
    Performance
    Caseware International Inc.
    No answers on this topic
    SolarWinds
    Interface is unnecessarily complicated and frequently responds slowly.
    Read full review
    Support Rating
    Caseware International Inc.
    I would rate it a 9 because I never really needed support on this but if I did, there was the necessary support given promptly.
    Read full review
    SolarWinds
    Support responded the same day to my query, as I was setting the product up but couldn't find the setting I needed. This was successfully resolved in a short time frame, so I was pleased with how quickly we were able to get this resolved. I haven't needed to contact support since.
    Incentivized
    Read full review
    Alternatives Considered
    Caseware International Inc.
    I have used Microstart and would definitely vote for IDEA because IDEA combines what Microstart does with the help of one/more softwares. Where Microstart just gives a number of samples, IDEA selects the number of samples based on materiality, risk, and other factors. It selects those samples from the population leaving out line items that are invalid/ zero. I would prefer using IDEA any day.
    Read full review
    SolarWinds
    1. PRTG Network Monitor was a far more complicated tool to use and set up albeit it does both Internal and External monitoring. The setup wasn't intuitive and there are too many configuration options to complete to form an alert
    2. Amazon CloudWatch is specific to AWS resources and cannot be easily use outside of the AWS Ecosystem
    Incentivized
    Read full review
    Return on Investment
    Caseware International Inc.
    • We were able to save time by over 200 billable hours over our last busy season cycle
    • We saved roughly 12% on costs compared to the last program we used.
    Incentivized
    Read full review
    SolarWinds
    • Honestly, we have 4 other products that overlap this functionality whose organizations provide far superior support. At this point it is an unnecessary expense.
    • In my opinion, their lack of support responsiveness and commitment has impacted our IT agility.
    • Its time to explore other alternatives.
    Read full review
    ScreenShots

    SolarWinds Pingdom Screenshots

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