SolarWinds Pingdom

SolarWinds Pingdom

SolarWinds Pingdom

121 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
SolarWinds Pingdom	Score 7.7 out of 10	N/A	SolarWinds Pingdom is a website uptime monitoring and alert tool, with additional reporting and Real User Monitoring capabilities. Pingdom is part of SolarWinds’s DevOps package, enabling full-stack monitoring as a service.	$14.95 per month

Pricing

SolarWinds Pingdom

Editions & Modules

Synthetic Monitoring: $10
per month
Real User Monitoring: $10
per month
Enterprise: Custom Pricing

Offerings

Pricing Offerings
SolarWinds Pingdom
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

—

More Pricing Information

Community Pulse
	SolarWinds Pingdom
Considered Both Products	SolarWinds Pingdom Eric Kimminau Sr. Principal Engineer Chose SolarWinds Pingdom At least during our investigation thus far, all of these companies have a more responsive support organization and are more actively maintaininbg and supporting their products. They are also all significantly more expensive. Helpful? Verified User Manager Chose SolarWinds Pingdom I have used Datadog's testing, and it is far more in-depth but more expensive. Pingdom was simple and easy to set up and very reliable, but Datadog had more advanced features but also cost a lot more and wasn't as simple to set up. Incentivized Helpful? Michiel Klønhammer (LearningStone) Founder Chose SolarWinds Pingdom Pingdom is the best for uptime as it's affordable and relatively simple but powerful enough. Other products offer other features. Incentivized Helpful? SB Snehansu Bhusan Engineering Manager Chose SolarWinds Pingdom Pricing and easiness to set up Incentivized Helpful? Verified User Director Chose SolarWinds Pingdom We have been with Pingdom since before it was SolarWinds Pingdom. It remains stable and solutions driven and has done so for many years. While it has many features we do not utilize, we are always looking to see which ones we can start to use when we have time. Some of the more … Incentivized Helpful? Verified User General Manager Chose SolarWinds Pingdom We have only used Pingdom for these needs, so I can't speak directly to competitors. That being said, for the reasons we used Pingdom it was fantastic value and the fact we never bothered to look for a competitor speaks volumes about our satisfaction with the product. Incentivized Helpful? CP Chirantan Pandya Director Chose SolarWinds Pingdom Pingdom supports more monitoring features than other applications. Incentivized Helpful? Verified User Engineer Chose SolarWinds Pingdom We use a mixture of atlassian products and chose to use this at the beginning of 2020 when our org switched to full remote work posture. While it was nice having integration with opsgenie and our jira ticketing system it did not provide quite the mixture of flexibility and … Incentivized Helpful? Luiz Eduardo Garcia System Administrator Chose SolarWinds Pingdom Global points around the world. Availability reports. RUM and transactions. Incentivized Helpful? DW Daniel Wilkins Group Network Manager Chose SolarWinds Pingdom We did not evaluate other products, as we are already a SolarWinds customer, having used Orion for several years. Incentivized Helpful? Verified User Professional Chose SolarWinds Pingdom PRTG Network Monitor was a far more complicated tool to use and set up albeit it does both Internal and External monitoring. The setup wasn't intuitive and there are too many configuration options to complete to form an alert Amazon CloudWatch is specific to AWS resources and … Incentivized Helpful? Verified User Director Chose SolarWinds Pingdom We did not evaluate other products as we felt that Pingdom's reputation was enough to encourage us to use the product Incentivized Helpful? Verified User Executive Chose SolarWinds Pingdom We actually use both New Relic and pingdom Incentivized Helpful? Raghav Gupta Associate Chose SolarWinds Pingdom It is very suitable for our organization as metrics that it provides like disk space, CPU usage and availability of application, etc. And the main thing is it has good integration with OpsGenie and Jira Software so when our application is down or has any issue then we get a … Incentivized Helpful? Yaniv Vararu Director, Quality & Processes Chose SolarWinds Pingdom Some of the products mentioned here are much more "holistic solutions" for monitoring, analyzing, logging, alerting, etc., but for the use case, we use SolarWinds Pingdom. I think that SolorWinds Pingdom is much simpler and friendlier for configuring and maintaining. We … Incentivized Helpful? Fazal Azeem Implementation & Support Specialist Chose SolarWinds Pingdom we migrated from site 24x7 to pingdom because we have been facing issues with the monitoring and alerting. Our customers would reach out to us first rather than our monitoring tool notifying us that there is a problem. Its administration is also very complicated and compared to … Incentivized Helpful? Verified User Engineer Chose SolarWinds Pingdom We have looked into using New Relic Synthetics to achieve the same results we are achieving with Pingdom, ultimately Pingdom is significantly cheaper for essentially the same functionality. Incentivized Helpful? Jay Moore CIO Chose SolarWinds Pingdom We selected SolarWinds Pingdom based on the feature set we desired, which was simply a monitoring solution for our websites and other critical network services. The decision to use SolarWinds Pingdom was based on the simplicity of their mobile app and website. Incentivized Helpful? Verified User Director Chose SolarWinds Pingdom Pingdom is best at what it does: simple uptime checks. Incentivized Helpful? Verified User Executive Chose SolarWinds Pingdom We continue to use SolarWinds Pingdom because it hasn't failed us. If it did, we'd change to other providers, but we have no reason to do so. Incentivized Helpful? Verified User Professional Chose SolarWinds Pingdom Newrelic has some simple uptime monitoring but it has very unclear pricing, which depends on how often you ping. And for our needs the next pricing bracket was way too much, maybe 10x. This could make sense if we were going to use the other monitoring capabilities of NewRelic … Incentivized Helpful?
Top Pros	Pro Easy to use Pro Set up Pro Page speed
Top Cons	Minus User interface Minus User management Minus Mobile app

Best Alternatives
	SolarWinds Pingdom
Small Businesses	No answers on this topic
Medium-sized Companies	ThousandEyes Score 9.0 out of 10
Enterprises	Nexthink Score 9.1 out of 10
All Alternatives	View all alternatives

User Ratings
	SolarWinds Pingdom
Likelihood to Recommend	7.1 (65 ratings)
Likelihood to Renew	10.0 (4 ratings)
Usability	10.0 (7 ratings)
Performance	6.0 (1 ratings)
Support Rating	7.0 (54 ratings)

User Testimonials
	SolarWinds Pingdom
Likelihood to Recommend	SolarWinds I believe the scenarios we used it for were quite well covered, from the executive perspective. The downtime alarms worked very well and were easy to setup, uptime monitoring tools were clear and easy to use, even for non-technical people (C-level) and the SLA management tools allowed us to spend less time, and have less friction, with our clients Incentivized Verified User Anonymous Read full review
Pros	SolarWinds The alerts are very responsive offering quite detailed timing information The UI for reports is very clear and set up of reports is very intuitive Customer service was good when there were problems - e.g. lapsing billing causing reporting to go down Incentivized Verified User Anonymous Read full review
Cons	SolarWinds The PagerDuty integration could be a lot better. When you use the PagerDuty integration, it doesn't send any information about which check failed! It just sends a message like "Timeout (> 30s)" -- this isn't very helpful when we have hundreds of checks. We've worked around this by using both the PagerDuty and Slack integrations and having them both post to the same Slack channel. But this means that when an engineer is paged from PagerDuty, they have to go to Slack (or Pingdom) to find the details about the page; it's not available on the page itself. Incentivized RP Ryan Park Software Engineer Read full review
Likelihood to Renew	SolarWinds Recently added features have made Pingdom less intuitive for our requirements. While Pingdom has a broad offering and remains a good value, it is becoming more than we need. Our customer base is becoming more and more global and Pingdom still lacks Asia-Pacific monitoring, which we will need within a year. Ted White Sr. Mgr., Information Systems Production Operations Read full review
Usability	SolarWinds Pingdom is easy to use, very intuitive and has a very short learning curve. From the onset, we've been able to jump in and leverage the tool to accomplish our goals for page speed performance and discover the insights we need to make improvements. Its a well-designed tool and makes for a good user experience. Incentivized Verified User Anonymous Read full review
Performance	SolarWinds Interface is unnecessarily complicated and frequently responds slowly. Ted White Sr. Mgr., Information Systems Production Operations Read full review
Support Rating	SolarWinds Support responded the same day to my query, as I was setting the product up but couldn't find the setting I needed. This was successfully resolved in a short time frame, so I was pleased with how quickly we were able to get this resolved. I haven't needed to contact support since. Incentivized DW Daniel Wilkins Group Network Manager Read full review
Alternatives Considered	SolarWinds PRTG Network Monitor was a far more complicated tool to use and set up albeit it does both Internal and External monitoring. The setup wasn't intuitive and there are too many configuration options to complete to form an alert Amazon CloudWatch is specific to AWS resources and cannot be easily use outside of the AWS Ecosystem Incentivized Verified User Anonymous Read full review
Return on Investment	SolarWinds Honestly, we have 4 other products that overlap this functionality whose organizations provide far superior support. At this point it is an unnecessary expense. In my opinion, their lack of support responsiveness and commitment has impacted our IT agility. Its time to explore other alternatives. Eric Kimminau Sr. Principal Engineer Read full review
ScreenShots	SolarWinds Pingdom Screenshots