TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Caspio

    Score9.5 out of 10
    N/ACaspio is a low-code platform for building custom business applications — the databases, portals, dashboards, and workflow tools organizations use to run daily operations. Users describe the application they need, and the platform generates the data model, interface, and user roles as a secure, deployed application that the organization fully owns, without requiring code maintenance. According to the vendor, Caspio holds independently audited HIPAA, SOC 2 Type II, and GDPR compliance…

    $300

    per month

    Oncontact CRM (discontinued)

    Score4.8 out of 10
    N/AOnContact was customer relationship management software for sales and marketing automation, available through either cloud or on-premise deployment. It was acquired by Workwise LLC, which was in turn acquired by Aptean, and is no longer available for sale.N/A
    Pricing
    CaspioOncontact CRM (discontinued)
    Editions & Modules
    TEAM
    $300
    per month
    BUSINESS
    $600
    per month
    ENTERPRISE
    Contact Sales
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    CaspioOncontact CRM (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details> All plans include unlimited users. > Caspio offers a 10% discount to non-profits, NGOs, and customers in qualifying countries. > Compliance plans support strict regulatory requirements: HIPAA; FERPA; PCI DSS Level 1; VPAT 2.0/Section 508; GDPR; EU-US Privacy Shield; SOC 2 Type II; ISO 9001, 27001; CSA Star Level 1, 2 & 3; 3D Secure 2. > Project consultations for planning and customization, in-depth online help, how-to videos and instructor-led training. > Pricing plans designed for teams of all sizes. Discount for annual pricing.—
    More Pricing Information
    Features
    CaspioOncontact CRM (discontinued)
    Low-Code Development
    Comparison of Low-Code Development features of Caspio and Oncontact CRM (discontinued)
    Feature
    Caspio
    8.4
    3 Ratings
    0% below category average
    Oncontact CRM (discontinued)
    -
    Ratings
    Visual Modeling7.02 Ratings00 Ratings
    Drag-and-drop Interfaces7.03 Ratings00 Ratings
    Platform Security9.43 Ratings00 Ratings
    Platform User Management7.93 Ratings00 Ratings
    Reusability9.73 Ratings00 Ratings
    Platform Scalability9.33 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Caspio and Oncontact CRM (discontinued)
    Feature
    Caspio
    -
    Ratings
    Oncontact CRM (discontinued)
    5.0
    2 Ratings
    44% below category average
    Customer data management / contact management00 Ratings4.82 Ratings
    Workflow management00 Ratings4.42 Ratings
    Territory management00 Ratings4.82 Ratings
    Opportunity management00 Ratings5.32 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings9.01 Ratings
    Contract management00 Ratings3.92 Ratings
    Quote & order management00 Ratings3.92 Ratings
    Interaction tracking00 Ratings4.42 Ratings
    Channel / partner relationship management00 Ratings4.82 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Caspio and Oncontact CRM (discontinued)
    Feature
    Caspio
    -
    Ratings
    Oncontact CRM (discontinued)
    3.6
    2 Ratings
    73% below category average
    Case management00 Ratings5.32 Ratings
    Call center management00 Ratings4.42 Ratings
    Help desk management00 Ratings1.01 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Caspio and Oncontact CRM (discontinued)
    Feature
    Caspio
    -
    Ratings
    Oncontact CRM (discontinued)
    8.5
    1 Ratings
    9% above category average
    Lead management00 Ratings8.01 Ratings
    Email marketing00 Ratings9.01 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Caspio and Oncontact CRM (discontinued)
    Feature
    Caspio
    -
    Ratings
    Oncontact CRM (discontinued)
    9.0
    1 Ratings
    16% above category average
    Task management00 Ratings9.01 Ratings
    Reporting00 Ratings9.01 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Caspio and Oncontact CRM (discontinued)
    Feature
    Caspio
    -
    Ratings
    Oncontact CRM (discontinued)
    8.7
    1 Ratings
    13% above category average
    Forecasting00 Ratings9.01 Ratings
    Pipeline visualization00 Ratings8.01 Ratings
    Customizable reports00 Ratings9.01 Ratings
    Customization
    Comparison of Customization features of Caspio and Oncontact CRM (discontinued)
    Feature
    Caspio
    -
    Ratings
    Oncontact CRM (discontinued)
    4.9
    2 Ratings
    44% below category average
    Custom fields00 Ratings4.42 Ratings
    Custom objects00 Ratings4.42 Ratings
    Scripting environment00 Ratings3.92 Ratings
    API for custom integration00 Ratings7.01 Ratings
    Security
    Comparison of Security features of Caspio and Oncontact CRM (discontinued)
    Feature
    Caspio
    -
    Ratings
    Oncontact CRM (discontinued)
    10.0
    1 Ratings
    17% above category average
    Single sign-on capability00 Ratings10.01 Ratings
    Role-based user permissions00 Ratings10.01 Ratings
    Social CRM
    Comparison of Social CRM features of Caspio and Oncontact CRM (discontinued)
    Feature
    Caspio
    -
    Ratings
    Oncontact CRM (discontinued)
    7.0
    1 Ratings
    7% below category average
    Social data00 Ratings7.01 Ratings
    Social engagement00 Ratings7.01 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Caspio and Oncontact CRM (discontinued)
    Feature
    Caspio
    -
    Ratings
    Oncontact CRM (discontinued)
    7.0
    1 Ratings
    7% below category average
    Marketing automation00 Ratings7.01 Ratings
    Platform
    Comparison of Platform features of Caspio and Oncontact CRM (discontinued)
    Feature
    Caspio
    -
    Ratings
    Oncontact CRM (discontinued)
    8.0
    1 Ratings
    5% above category average
    Mobile access00 Ratings8.01 Ratings
    Best Alternatives
    CaspioOncontact CRM (discontinued)
    Small Businesses
    Zoho Creator
    Score7.7 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    AppSheet
    Score8.2 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle APEX
    Score9.1 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CaspioOncontact CRM (discontinued)
    Likelihood to Recommend
    10.0
    (6 ratings)
    4.8
    (2 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    8.4
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    CaspioOncontact CRM (discontinued)
    Likelihood to Recommend
    Caspio
    Contact forms are incredibly easy to build and customize, as are most other kinds of more involved forms. Forms allow html input and can be designed in a number of ways. It's helpful if you know some HTML. JavaScript knowledge can add advanced options, but is not necessary for the most common uses. The company used to call itself "No-Code," but has changed to say "Low Code," which is much more accurate.
    Incentivized
    Read full review
    Discontinued Products
    Oncontact is an excellent software/service, and it covers a tremendous breadth of usage scenarios. The customization means that customers can adapt it as they see fit. About the only place where I don't see it as a great fit is in minimal implementations. A lot is going on, and using it for small tasks isn't the best use of the software.
    Incentivized
    Read full review
    Pros
    Caspio
    • Caspio is an online database platform. It allows one to create multiple tables and views to be stored via the web. Tables can be configured to not only hold data but also to hold files like Word docs and images.
    • Caspio is great at creating online forms and reports. It allows the user to create forms to capture, update data, whether it's password protected or just a simple form.
    • As a database platform, one can create online tables and forms linking multiple tables and views to each other. I would say it is the Microsoft Access of the online platforms.
    • The system is very easy. Wizards allow one to create forms, tables, and datapages. Since the platform is online, you may access your database anywhere.
    Incentivized
    Read full review
    Discontinued Products
    • Company Name
    • Contacts
    Incentivized
    Read full review
    Cons
    Caspio
    • Pricing for additional storage could be a bit more competitive
    • The builder wizard is helpful, however there could be a tutorial for first time users
    • Calendar pdf exports would be usefull
    Incentivized
    Read full review
    Discontinued Products
    • Customization could be easier. Just about anything is possible, but the learning curve is steep.
    • More focus on mass loading
    Incentivized
    Read full review
    Likelihood to Renew
    Caspio
    We are committed to Caspio Bridge. We could migrate to another product, but we would not be able to do so quickly. I estimate that we would need about a year (maybe more) to convert all of our forms and processes if we were to switch to some other product
    Incentivized
    Read full review
    Discontinued Products
    The company has been using Oncontact for some time now. Many of the business processes require the use of a CRM software package. It helps solve some pretty serious problems, and overall the cost is very justified. Also, the developer is very good at keeping it up to date and introducing new functionality.
    Incentivized
    Read full review
    Support Rating
    Caspio
    I've had some instances where my team and I discovered a bug in Caspio. We alerted the company, and the bug was fixed in the next regular update of the software. The few times that I've had to contact support, it was a pretty good experience. They're not terribly quick to respond and take action, but they don't ignore you, either.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Caspio
    GroupHigh is so frustrating to use. It is constantly changing the way you can search for bloggers, and we can never find exactly what we are looking for
    Incentivized
    Read full review
    Discontinued Products
    • Oncontact provided many, but not all of the features of Salesforce.com. However, the complexity and cost involved in Salesforce.com was an overriding factor for us to use Oncontact. Not just the initial and licensing fee, but it seemed that just about everything we wanted to do involved consultants or more work or licensing. Oncontact was easier to implement out of the box, even when we did need to make customizations.
    • We looked at Microsoft 365 Business, and while it was comparable in price for the initial cost, the integration with our other software systems was not built-in, so we did not pursue it very much.
    Incentivized
    Read full review
    Return on Investment
    Caspio
    • Positive impact of easy of adding new varieties.
    • Positive impact of having new emails added directly to email list through Zapier.
    • Positive impact on increasing productivity of our staff.
    Incentivized
    Read full review
    Discontinued Products
    • Don't know, I only use occasionally
    Incentivized
    Read full review
    ScreenShots

    Caspio Screenshots

    Screenshot of Caspi AI App BuilderScreenshot of Caspio Flex ApplicationsScreenshot of Caspio DesignerScreenshot of Caspio OverviewScreenshot of Caspio Triggered ActionsScreenshot of Caspio Valut