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Catchpoint vs. Cisco Application Centric Infrastructure (Cisco ACI)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Catchpoint

    Score8.5 out of 10
    N/ACatchpoint is an Internet Performance Monitoring (IPM) and Digital Experience Monitoring (DEM) platform designed to provide visibility into the entire "Internet Stack"—from local user devices to global network infrastructure. Following its acquisition by LogicMonitor in December 2025, the platform is being integrated as a core component of the LM Envision observability suite to bridge the gap between internal infrastructure health and external user experience.

    $10,000

    per year

    Cisco ACI

    Score8.5 out of 10
    N/ACisco Application Centric Infrastructure (ACI) is network virtualization technology.N/A
    Pricing
    CatchpointCisco ACI
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CatchpointCisco ACI
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details- White glove migration services - Annual subscription - Professional Services - Competitive Benchmarking—
    More Pricing Information
    Community Pulse
    CatchpointCisco ACI
    Considered Both Products
    LogicMonitor
    No answer on this topic
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    99%
    Would buy again
    82 Answers
    96%
    Would buy again
    113 Answers
    Delivers good value for the price
    99%
    Delivers good value for the price
    72 Answers
    98%
    Delivers good value for the price
    96 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    81 Answers
    97%
    Happy with the feature set
    115 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    54 Answers
    94%
    Lived up to sales and marketing promises
    82 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    69 Answers
    89%
    Implementation went as expected
    93 Answers
    Best Alternatives
    CatchpointCisco ACI
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Cisco ThousandEyes
    Score9.1 out of 10
    IBM Cloud Internet Services
    Score9.8 out of 10
    Enterprises
    Nexthink
    Score7.3 out of 10
    IBM Cloud Internet Services
    Score9.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CatchpointCisco ACI
    Likelihood to Recommend
    8.4
    (84 ratings)
    8.5
    (131 ratings)
    Likelihood to Renew
    9.6
    (4 ratings)
    9.7
    (10 ratings)
    Usability
    8.1
    (3 ratings)
    5.1
    (8 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (9 ratings)
    Support Rating
    8.8
    (82 ratings)
    7.5
    (11 ratings)
    In-Person Training
    -
    (0 ratings)
    8.2
    (1 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    6.0
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    8.6
    (9 ratings)
    Vendor post-sale
    -
    (0 ratings)
    5.5
    (1 ratings)
    User Testimonials
    CatchpointCisco ACI
    Likelihood to Recommend
    LogicMonitor
    I like the synthetic test feature it has from the edge which mimics the real user - that for me is one of the best features. The certificate expiration, the API monitoring, the slowness breakdown to show where the slowdown happens, and more.
    Incentivized
    Read full review
    Cisco
    The ACI solution is perfectly fit for a large or multi-site data center environment. It permits simplifying deployment, management, automation, and security. ACI is especially valuable when strong scalability, automation, security, and segmentation are required. However, ACI is less suitable for a small environment due to its complexity and high cost.
    Incentivized
    Read full review
    Pros
    LogicMonitor
    • Our standard operating material documents Catchpoint’s breadth on HTTP/Browser, API, Streaming, DNS, FTP, TCP, SMTP, Ping, Traceroute, SSH with content validation and custom widgets/dashboards. This gives SREs and L0/L1 a single place to validate both page flows and the underlying network/application protocols.
    • Product runbooks use Catchpoint to validate critical steps (for ex, login, overview dashboard, unit dashboards) and to detect DNS issues that break those journeys. so we catch experience regressions even when the backend looks healthy.
    • We’ve standardized Catchpoint alert categories/templates with ITSM so L0 includes the right analysis in handoffs. This tightened “first message, best message” during incidents.
    • Our operating procedures use Catchpoint for alwayson availability checks with email notifications and multi‑location verification when a site is down. This is useful for unambiguous “is it up/where is it failing” signals.
    Incentivized
    Read full review
    Cisco
    • Cisco ACI, The object model is very complicated. It's something difficult to understand and also because there is a user interface, there's a web user interface, but it's not optimal to use it because if you want to deploy a large amount of VLAN or a large amount of tenants, it's quite difficult to do it or it's quite challenging. Maybe if you want to configure a large amount of ports using the web interface, it's not appropriate because it takes a lot of time. It also provides APIs to do that, but as I say, the object model is very difficult to understand and there is very little documentation about automation of the ACI and maybe there is but it's not so easy to find.
    Incentivized
    Read full review
    Cons
    LogicMonitor
    • Missing Functionality: For our organisation, we use multiple observability tools and what we miss in Catchpoint is its ability to display a list of muted monitors in the dashboard. This was a business requirement for our company where the business wanted to know at any given point of time, a list of monitors that were muted during an outage or a scheduled maintenance. This feature was unavailable in Catchpoint, however, we hope to see some enhancements in the future.
    Incentivized
    Read full review
    Cisco
    • I think something I've just went to a session with hyper fabric and the ideas that hyper fabric has. Keep it really simple because Cisco ACI is a complex system and adopt some of the ideas behind hyper fabric, bring it to ACI that will be really beneficial. So as I said, automation is a great thing, but it's still, you need to have the background and the really complex stuff that happens behind the scenes to leverage the value of that solution. And by adding more simplicity to it, I think that will be a great thing. And also integrating with other applications in terms of the automation.
    Incentivized
    Read full review
    Likelihood to Renew
    LogicMonitor
    The Catchpoint tool has now become an integral part of our DevOps toolkit due to its extensive range of capabilities, including application performance monitoring, network health tracking, DNS visibility, and edge performance analysis. Its seamless integration with our existing monitoring infrastructure has significantly enhanced our ability to detect potential issues proactively, analyze root causes in real time, and resolve incidents much faster, ultimately improving overall system reliability and user experience.
    Incentivized
    Read full review
    Cisco
    Provided with the intensive fault isolation for the CISCO ACI, we are glad that we have this Data Center Solution in place and we will continue to renew as long as the future needed requirements are meet and more helpful features will be enabled in the future with the integration of security
    Incentivized
    Read full review
    Usability
    LogicMonitor
    It's hard to find the functionalities that I am looking for in the application. Even if I did something in the past, after a time I have to re-learn again where the functionalities are. This is a powerful tool, but not user-friendly. Texts in the buttons and menus are not always meaningful or easily comprehensible.
    Incentivized
    Read full review
    Cisco
    You'll need a lot of training and hands on experience to get the most out of the product. There are a lot of very useful features in the ACI product. Often times there are a lot of ways to get to a solution for chalanges in the field. The solutions might be different eacht time. Knowing which one to implement is somtimes a challenge.
    Incentivized
    Read full review
    Reliability and Availability
    LogicMonitor
    No answers on this topic
    Cisco
    It allways works. If there are problems with links going down by accident (say someone accidentally unpatches something they shouldn't have), we rarely miss more then one packet over the link. Also, using VPCs we are able to upgrade the software on the switches without the attached EPs ever noticing.
    Incentivized
    Read full review
    Performance
    LogicMonitor
    No answers on this topic
    Cisco
    Day to day operations on Cisco ACI do not require much human intervention, the platform ticks over without any major faults. Being able to rapidly replicate the communication between two groups of machines across multiple sub networks speeds up new application delivery, and the integration into vmWare allows multiple teams within IT to work together to problem solve rapidly.
    Incentivized
    Read full review
    Support Rating
    LogicMonitor
    The customer support is fantastic as they keep you updated and follow up even though we may not even follow up. Make sure they send a communication so that we remain updated. They value engineers who will get on a call with you to understand any requirement we have on any test, and they bring in the best developers on call.
    Incentivized
    Read full review
    Cisco
    Cisco provides users and partners with a multitude of data for you to consume. I think that the stuff in the public domain goes a long way to assisting you find any answers you may need, plus insights and information from areas such as DevNet provide you with access to more than just the traditional release notes and the like
    Incentivized
    Read full review
    In-Person Training
    LogicMonitor
    No answers on this topic
    Cisco
    The Cisco ACI training provided by Cisco was in depth, covered all of our requirements, and allowed us to implement and maintain the platform without issues.
    Incentivized
    Read full review
    Implementation Rating
    LogicMonitor
    very easy to implement as the product is user-friendly
    Incentivized
    Read full review
    Cisco
    Being involved in the implmentation gives you more overview on how things are supposed to be working and communicating, you can easily performce troubleshooting and understanding the troubleshooting scenario
    Incentivized
    Read full review
    Alternatives Considered
    LogicMonitor
    Smart Bear Foglight Dynatrace CEM Catchpoint: I have used many synthetic monitoring products. Honestly, there are no big differences in features among all the products listed above or that I have used before. Probably, price and support might play big roles in selecting the products. I do not know the prices of these products.
    Incentivized
    Read full review
    Cisco
    Actually we start our learning in networking career with Cisco. So it is very useful or easier to learn this product. And honestly speaking, I didn't work in any other data center solution other than Cisco. So I cannot compare what it gives us more than other popular stuff. But this is very nice product like from Cisco.
    Incentivized
    Read full review
    Scalability
    LogicMonitor
    No answers on this topic
    Cisco
    Cisco ACI scales well and is suited in scenarios such as multi-cloud or large data centre implementations. It is not suited to smaller deployments as the efficiencies that it provides are not fully realised. It is well suited in large environments that contain both virtual and bare-metal machines allowing a great deal of flexibility. It is also perfect to support multi-tenancy platforms.
    Incentivized
    Read full review
    Return on Investment
    LogicMonitor
    • Catchpoint is not the only monitoring tool we use for our web properties. The test alerts raised by Catchpoint serves as a confirmation of possible outages/problems with an application. This has helped to reduce false-positive alerts thus improving the response of the operations team; they don't have spend time chasing ghosts
    • The unlimited scheduled tests we can run on the enterprise nodes has been a very cost effective solution compared to similar web monitoring tools
    • The ability to quickly dive into the test result details help to get to the root cause of a test failure quickly
    Incentivized
    Read full review
    Cisco
    • We've definitely spent quite a bit of time relearning how to do things in ACI, but I think the investment has been well worth while considering that we can now deploy tenants and leaves from the ground up in a matter of seconds.
    • We can if we choose to upgrade an entire datacenters worth of switches in a single night. (We've chosen to break it up for availability requirements, but if you didn't require 99.999% uptime like us you may be able to do it)
    Incentivized
    Read full review
    ScreenShots