Catchpoint for SaaS Applications.
Updated April 30, 2025

Catchpoint for SaaS Applications.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Catchpoint

I use Catchpoint for Synthetic tests (Browser and API) and SSL tests. We run browser tests on SaaS applications, and it quickly helps us detect any issues on those applications, which was impossible with the legacy tools we used earlier. We also perform functionality tests, which has helped us reduce application downtime to NIL, and thus, our customers are less impacted now.

Pros

  • Browser Test.
  • API Test.
  • SSL Test.

Cons

  • Schedule Downtime based on labels.
  • Performance of CatchPoint Portal UI.
  • Fewer Outages.
  • Time Saved on diagnosing issue on any node.
The customer support is fantastic as they keep you updated and follow up even though we may not even follow up. Make sure they send a communication so that we remain updated. They value engineers who will get on a call with you to understand any requirement we have on any test, and they bring in the best developers on call.
I was able to start quickly with the help of the Catchpoint Value engineers they assigned. In other products, we don't have a dedicated engineer assigned to us. After creating tests, you will start seeing results immediately and will notice any results after a day when you compare the tests from previous runs.

Do you think Catchpoint delivers good value for the price?

Yes

Are you happy with Catchpoint's feature set?

Yes

Did Catchpoint live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Catchpoint go as expected?

Yes

Would you buy Catchpoint again?

Yes

The backbone feature that Catchpoint provides is best if one has a web app that is used by the public from different locations and networks around the world. It will help you notify in case there is a network issue, whether it is due to any ISP or not. Browser test—Well Suited, Be it a cloud app or an on-premise app.

Using Catchpoint

2000 - Different Business Units, FI, PI, FBT etc.
500 - Observability people, SRE.

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