Catchpoint- the right tool for Synthetic Tests and more
October 17, 2025

Catchpoint- the right tool for Synthetic Tests and more

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Catchpoint

We use Catchpoint to perform synthetic checks of different (SasS) platforms in different regions. The business problem that Catchpoint addresses is the observability of a SaaS application from different regions, providing us with a lot of details such as availability, web response time, latency in different regions. If a problem/alert happens, it notifies the specified teams that will start to investigate why the problem/alert was triggered, which helps to minimize the time to get the right people to work and fix a production problem.

Pros

  • Catchpoint is really good at synthetic tests from edge, as it contains checks for DNS resolution, certificate expiration, api monitoring and more.
  • Catchpoint is also good in performance troubleshooting, helping to identify where the slowness is (in my cloud or in my customer ISP) as well as identify where package loss begins/happens.
  • Catchpoint is also good on capturing end-user page load results and present perfomance metrics that helps the engineering teams to identify and solve them properly.
  • The past thing that I know that Catchpoint can do, but I am not using it, is to integrate with my Incident Response Team to help pinpoint the issue quickly. But its something that my team is investigating.

Cons

  • The UI is not very intuitive and requires a few tries to understand where you can find the feature that you are looking for.
  • The performance metrics from synthetic tests are good, but sometimes it provides the wrong information, for example the web response time gets confused with the time of the test is self and I would like to see a report with the URLs that were used per step in the test and web response time that was taken in each one of the URLs, per region.
  • Positive impact: to identify the web response time per region, and in which URL takes the most to load. That is super important when identifying performance in the UI and fix them.
  • Positive impact: to identify a big latency in one region which was just used a canary to observe its usage/behaviour first, and after a few hours we could see it was not going as expected.
Super easy to get up and running. I don’t have the details as another team is responsible for it, but its easy to start a new set of synthetic tests using Playwiright and set them up to execute on different regions. After a while you can then start to notice the results. I have used other products and Catchpoint is better from a cost perspective.
When we need support from Catchpoint, my NetOps team opens a request to Catchpoint and receives support super fast. All that I can tell its good.
Datadog is good, but more expensive. New Relic is good but does not provide the same features as Catchpoint does. Checkly is good, but Catchpoint offers different frameworks to create synthetic tests, which is preferable to my engineering team.

Do you think Catchpoint delivers good value for the price?

Yes

Are you happy with Catchpoint's feature set?

Yes

Did Catchpoint live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Catchpoint go as expected?

Yes

Would you buy Catchpoint again?

Yes

I like the synthetic test feature it has from the edge which mimics the real user - that for me is one of the best features. The certificate expiration, the API monitoring, the slowness breakdown to show where the slowdown happens, and more.

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