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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Catchpoint

    Score8.5 out of 10
    N/ACatchpoint is an Internet Performance Monitoring (IPM) and Digital Experience Monitoring (DEM) platform designed to provide visibility into the entire "Internet Stack"—from local user devices to global network infrastructure. Following its acquisition by LogicMonitor in December 2025, the platform is being integrated as a core component of the LM Envision observability suite to bridge the gap between internal infrastructure health and external user experience.

    $10,000

    per year

    Pricing
    Catchpoint
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Catchpoint
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details- White glove migration services - Annual subscription - Professional Services - Competitive Benchmarking
    More Pricing Information
    Community Pulse
    Catchpoint
    Considered Both Products
    LogicMonitor
    Chose Catchpoint
    from what i understand it was mainly for the synthetic monitoring/RUM features this stood out and primarily for multi regions and multiple data centers and Cost wise it was best fit and suited for the org needs. Since for web and mobile onboarding/servicing journeys experience …
    Incentivized
    Chose Catchpoint
    N/A
    Incentivized
    Chose Catchpoint
    First thing we can have the enterprise nodes so that we can get real insights form the Catchpoint before customers.
    Also Root cause analysis with detailed report and troubleshooting.
    We can create custom dashboards and we can visualize thing and able to find the issue while …
    Incentivized
    Chose Catchpoint
    Catchpoint is instrumental in helping diverse tech stack across hundreds of regions of the organization in cost efficient way.
    Incentivized
    Chose Catchpoint
    Catchpoint is mimicing human to test by the steps. It is very different. It can see each step's performance. In Dynatrace I have used, it is more like backend monitoring, it won't be able to let you design based on your use case.
    Incentivized
    Chose Catchpoint
    Datadog is good, but more expensive. New Relic is good but does not provide the same features as Catchpoint does. Checkly is good, but Catchpoint offers different frameworks to create synthetic tests, which is preferable to my engineering team.
    Incentivized
    Chose Catchpoint
    Catchpoint stood out for its synthetic monitoring depth, real user insights, and internet/network performance monitoring, making it ideal for businesses reliant on global digital services.
    Incentivized
    Chose Catchpoint
    We see limited options while adding tests on mentioned compared to CP.
    Incentivized
    Chose Catchpoint
    Compare Catchpoint with the side score, Catchpoint gives us some more feasibility regarding monetary as point provides both agent based and agent less monitoring, but side to provide us some agent with monetary, so that’s the major difference between both these tools. Also …
    Incentivized
    Chose Catchpoint
    Catchpoint doesn't have a feature set that is as full but can provide many similar features for much less.
    Incentivized
    Chose Catchpoint
    I have not used any other product similar to Catchpoint, or we can say I never felt the need to check out other products.
    Incentivized
    Chose Catchpoint
    Catchpoint is a cheaper and reliable solution.
    Incentivized
    Chose Catchpoint
    N/A
    Incentivized
    Chose Catchpoint
    Lightweight and efficient for Production environment monitoring
    Incentivized
    Chose Catchpoint
    More specialties and locations.
    Incentivized
    Chose Catchpoint
    Catchpoint is great for Synthetic monitoring, alerting, general internet reporting, and fully understanding all types of data around edge services. They don't do a lot of internal tracing or application monitoring right now, but we have leveraged their Enterprise servers within …
    Incentivized
    Chose Catchpoint
    Smart Bear Foglight Dynatrace CEM Catchpoint: I have used many synthetic monitoring products. Honestly, there are no big differences in features among all the products listed above or that I have used before. Probably, price and support might play big roles in selecting the …
    Incentivized
    Chose Catchpoint
    In my opinion Catchpoint has not lost focus on synthetics like Dynatrace has. Catchpoint is increasing investment in its core monitoring network, while Dynatrace has shut down its backbone monitoring network.
    Incentivized
    Chose Catchpoint
    I feel Catchpoint's synthetic monitoring stacks up against them all and I personally feel more comfortable in creating our observability in Catchpoint. They have a detailed documentation for each keyword you come across in their portal that really helps a lot. And ofcourse, the …
    Incentivized
    Chose Catchpoint
    This is my first application in monitoring tools.
    Incentivized
    Chose Catchpoint
    Mainly was the extremely high availability across the whole world. Especially China.
    Incentivized
    Chose Catchpoint
    Catchpoint as a product provides comprehensive tools to help orchestrate real-world synthetic monitoring capabilities. Coding & payload development language easy to use and manage. The user management features could use some additional features to help make managing user & …
    Incentivized
    Chose Catchpoint
    Both products are similar and have similar challenges but the Dynatrace pricing model is not as competitive as Catchpoint.
    Incentivized
    Key User Insights
    Would buy again
    99%
    Would buy again
    82 Answers
    Delivers good value for the price
    99%
    Delivers good value for the price
    72 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    81 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    54 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    69 Answers
    Best Alternatives
    Catchpoint
    Small Businesses
    No answers on this topic
    Medium-sized Companies
    Cisco ThousandEyes
    Score9.1 out of 10
    Enterprises
    Nexthink
    Score7.3 out of 10
    All AlternativesView all alternatives
    User Ratings
    Catchpoint
    Likelihood to Recommend
    8.4
    (84 ratings)
    Likelihood to Renew
    9.6
    (4 ratings)
    Usability
    8.1
    (3 ratings)
    Support Rating
    8.7
    (82 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    User Testimonials
    Catchpoint
    Likelihood to Recommend
    LogicMonitor
    I like the synthetic test feature it has from the edge which mimics the real user - that for me is one of the best features. The certificate expiration, the API monitoring, the slowness breakdown to show where the slowdown happens, and more.
    Incentivized
    Read full review
    Pros
    LogicMonitor
    • Our standard operating material documents Catchpoint’s breadth on HTTP/Browser, API, Streaming, DNS, FTP, TCP, SMTP, Ping, Traceroute, SSH with content validation and custom widgets/dashboards. This gives SREs and L0/L1 a single place to validate both page flows and the underlying network/application protocols.
    • Product runbooks use Catchpoint to validate critical steps (for ex, login, overview dashboard, unit dashboards) and to detect DNS issues that break those journeys. so we catch experience regressions even when the backend looks healthy.
    • We’ve standardized Catchpoint alert categories/templates with ITSM so L0 includes the right analysis in handoffs. This tightened “first message, best message” during incidents.
    • Our operating procedures use Catchpoint for alwayson availability checks with email notifications and multi‑location verification when a site is down. This is useful for unambiguous “is it up/where is it failing” signals.
    Incentivized
    Read full review
    Cons
    LogicMonitor
    • Missing Functionality: For our organisation, we use multiple observability tools and what we miss in Catchpoint is its ability to display a list of muted monitors in the dashboard. This was a business requirement for our company where the business wanted to know at any given point of time, a list of monitors that were muted during an outage or a scheduled maintenance. This feature was unavailable in Catchpoint, however, we hope to see some enhancements in the future.
    Incentivized
    Read full review
    Likelihood to Renew
    LogicMonitor
    The Catchpoint tool has now become an integral part of our DevOps toolkit due to its extensive range of capabilities, including application performance monitoring, network health tracking, DNS visibility, and edge performance analysis. Its seamless integration with our existing monitoring infrastructure has significantly enhanced our ability to detect potential issues proactively, analyze root causes in real time, and resolve incidents much faster, ultimately improving overall system reliability and user experience.
    Incentivized
    Read full review
    Usability
    LogicMonitor
    It's hard to find the functionalities that I am looking for in the application. Even if I did something in the past, after a time I have to re-learn again where the functionalities are. This is a powerful tool, but not user-friendly. Texts in the buttons and menus are not always meaningful or easily comprehensible.
    Incentivized
    Read full review
    Support Rating
    LogicMonitor
    The customer support is fantastic as they keep you updated and follow up even though we may not even follow up. Make sure they send a communication so that we remain updated. They value engineers who will get on a call with you to understand any requirement we have on any test, and they bring in the best developers on call.
    Incentivized
    Read full review
    Implementation Rating
    LogicMonitor
    very easy to implement as the product is user-friendly
    Incentivized
    Read full review
    Alternatives Considered
    LogicMonitor
    Smart Bear Foglight Dynatrace CEM Catchpoint: I have used many synthetic monitoring products. Honestly, there are no big differences in features among all the products listed above or that I have used before. Probably, price and support might play big roles in selecting the products. I do not know the prices of these products.
    Incentivized
    Read full review
    Return on Investment
    LogicMonitor
    • Catchpoint is not the only monitoring tool we use for our web properties. The test alerts raised by Catchpoint serves as a confirmation of possible outages/problems with an application. This has helped to reduce false-positive alerts thus improving the response of the operations team; they don't have spend time chasing ghosts
    • The unlimited scheduled tests we can run on the enterprise nodes has been a very cost effective solution compared to similar web monitoring tools
    • The ability to quickly dive into the test result details help to get to the root cause of a test failure quickly
    Incentivized
    Read full review
    ScreenShots