Catchpoint Review Powerful Digital Experience Monitoring with Deep Network Insights.
Updated October 06, 2025

Catchpoint Review Powerful Digital Experience Monitoring with Deep Network Insights.

Prabhat Nayak | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Catchpoint

We use Catchpoint for proactive monitoring of application performance, availability, and user experience. It helps us detect and resolve issues before they impact users, optimize service reliability, and monitor third-party dependencies. Our use case includes synthetic monitoring, real user monitoring (RUM), API monitoring, and cloud/network performance tracking, ensuring seamless digital operations.

Pros

  • Synthetic Monitoring.
  • Real User Monitoring.
  • Network & Cloud Performance Monitoring.
  • Root Cause Analysis & Alerting.

Cons

  • Complex Setup & Configuration.
  • Alerting Noise & Customization.
  • Dashboard Customization & UX.
  • Reduced Downtime & Faster Incident Resolution.
  • Improved User Experience & Retention.
  • Cost Savings Through Performance Optimization.
Overall, while it took some initial effort to fine-tune, Catchpoint started delivering measurable benefits within the first few weeks, making it a valuable investment for our performance monitoring strategy.
Catchpoint stood out for its synthetic monitoring depth, real user insights, and internet/network performance monitoring, making it ideal for businesses reliant on global digital services.

Do you think Catchpoint delivers good value for the price?

Yes

Are you happy with Catchpoint's feature set?

Yes

Did Catchpoint live up to sales and marketing promises?

Yes

Did implementation of Catchpoint go as expected?

Yes

Would you buy Catchpoint again?

Yes

If an application relies on external services (CDNs, DNS providers, cloud vendors), Catchpoint helps detect outages or slow responses. A SaaS provider, for example, can track API latencies and CDN performance to ensure optimal service delivery.

Using Catchpoint

50 - The primary users are from Devops, Site Reliability Engineering (SRE), Cloud support team, Application Monitoring team, who use catchpoint for Monitor uptime, response time, DNS, Track network health and performance of critical services. A few users are from QA and product support also use catchpoint for end to end performance validations.
6 - We have dedicated team of 6 engineers within the SRE and Devops teams who are responsible to manage catchpoint test nodes , integration and alert automation. Also maintain and optimize Catchpoint checks configuration, alert tuning and monitoring. They have SRE / DevOps expertise , Monitoring and observability knowledge, API and scripting proficiency, Incident management, Strong troubleshooting and performance analysis.
  • Application availability monitoring
  • Tracking network health
  • performance validation
  • Deployment validations
  • DNS and edge performance analytics
  • Incident correlations
  • We are planning to integrate catchpoint with out gitlab CI/CD pipeline to automatically pause deployment if some checks detect performance issue.
The Catchpoint tool has now become an integral part of our DevOps toolkit due to its extensive range of capabilities, including application performance monitoring, network health tracking, DNS visibility, and edge performance analysis. Its seamless integration with our existing monitoring infrastructure has significantly enhanced our ability to detect potential issues proactively, analyze root causes in real time, and resolve incidents much faster, ultimately improving overall system reliability and user experience.

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