Catchpoint vs. Grafana

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Catchpoint
Score 8.8 out of 10
N/A
Catchpoint is an Internet Resilience solution offering services for retailers, Global2000, CDNs, cloud service providers, and xSPs that help increase their resilience by catching any issues in the Intenet Stack before they impact their business.
$10,000
per year
Grafana
Score 8.6 out of 10
N/A
Grafana is a data visualization tool developed by Grafana Labs in New York. It is available open source, managed (Grafana Cloud), or via an enterprise edition with enhanced features. Grafana has pluggable data source model and comes bundled with support for popular time series databases like Graphite. It also has built-in support for cloud monitoring vendors like Amazon Cloudwatch, Microsoft Azure and SQL databases like MySQL. Grafana can combine data from many places into a single dashboard.
$0
Pricing
CatchpointGrafana
Editions & Modules
No answers on this topic
Grafana Cloud - Pro
$8
per month up to 1 active user
Grafana Cloud - Free
Free
10k metrics + 50GB logs + 50GB traces up to 3 active users
Grafana Cloud - Advanced
Volume Discounts
custom data usage custom active users
Grafana - Enterprise Stack
Custom Pricing
Offerings
Pricing Offerings
CatchpointGrafana
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details- White glove migration services - Annual subscription - Professional Services - Competitive Benchmarking
More Pricing Information
Community Pulse
CatchpointGrafana
Considered Both Products
Catchpoint
Chose Catchpoint
Catchpoint is great for Synthetic monitoring, alerting, general internet reporting, and fully understanding all types of data around edge services. They don't do a lot of internal tracing or application monitoring right now, but we have leveraged their Enterprise servers within …
Chose Catchpoint
In my opinion Catchpoint has not lost focus on synthetics like Dynatrace has. Catchpoint is increasing investment in its core monitoring network, while Dynatrace has shut down its backbone monitoring network.
Grafana

No answer on this topic

Features
CatchpointGrafana
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
Catchpoint
-
Ratings
Grafana
8.2
7 Ratings
2% above category average
Pixel Perfect reports00 Ratings7.97 Ratings
Customizable dashboards00 Ratings8.57 Ratings
Report Formatting Templates00 Ratings8.47 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
Catchpoint
-
Ratings
Grafana
8.0
6 Ratings
3% above category average
Drill-down analysis00 Ratings7.96 Ratings
Formatting capabilities00 Ratings8.46 Ratings
Integration with R or other statistical packages00 Ratings7.66 Ratings
Report sharing and collaboration00 Ratings8.05 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
Catchpoint
-
Ratings
Grafana
8.4
6 Ratings
3% above category average
Publish to Web00 Ratings8.16 Ratings
Publish to PDF00 Ratings8.66 Ratings
Report Versioning00 Ratings8.36 Ratings
Report Delivery Scheduling00 Ratings8.46 Ratings
Delivery to Remote Servers00 Ratings8.66 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
Catchpoint
-
Ratings
Grafana
8.6
6 Ratings
10% above category average
Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings8.66 Ratings
Location Analytics / Geographic Visualization00 Ratings9.06 Ratings
Predictive Analytics00 Ratings8.56 Ratings
Pattern Recognition and Data Mining00 Ratings8.24 Ratings
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CatchpointGrafana
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Score 9.5 out of 10
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Cisco ThousandEyes
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Score 9.0 out of 10
Supermetrics
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Score 9.8 out of 10
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All AlternativesView all alternativesView all alternatives
User Ratings
CatchpointGrafana
Likelihood to Recommend
8.9
(81 ratings)
9.3
(7 ratings)
Likelihood to Renew
9.0
(3 ratings)
-
(0 ratings)
Usability
8.1
(3 ratings)
9.6
(3 ratings)
Support Rating
9.5
(79 ratings)
-
(0 ratings)
Implementation Rating
8.2
(1 ratings)
-
(0 ratings)
User Testimonials
CatchpointGrafana
Likelihood to Recommend
Catchpoint Systems Inc
I like the synthetic test feature it has from the edge which mimics the real user - that for me is one of the best features. The certificate expiration, the API monitoring, the slowness breakdown to show where the slowdown happens, and more.
Read full review
Grafana Labs
Just about any organization with more than one server and more than one cluster as it scales very well. Configuration of the application takes time and finesse to fine tune to where the balance of load time and getting data quickly meets. The plugins add load time but fine tuning for the application to meet demand needs nailed down at implementation
Read full review
Pros
Catchpoint Systems Inc
  • Our standard operating material documents Catchpoint’s breadth on HTTP/Browser, API, Streaming, DNS, FTP, TCP, SMTP, Ping, Traceroute, SSH with content validation and custom widgets/dashboards. This gives SREs and L0/L1 a single place to validate both page flows and the underlying network/application protocols.
  • Product runbooks use Catchpoint to validate critical steps (for ex, login, overview dashboard, unit dashboards) and to detect DNS issues that break those journeys. so we catch experience regressions even when the backend looks healthy.
  • We’ve standardized Catchpoint alert categories/templates with ITSM so L0 includes the right analysis in handoffs. This tightened “first message, best message” during incidents.
  • Our operating procedures use Catchpoint for alwayson availability checks with email notifications and multi‑location verification when a site is down. This is useful for unambiguous “is it up/where is it failing” signals.
Read full review
Grafana Labs
  • Alerting through many different medium as Slack, Email, Webhook etc
  • Beautiful and unlimited number of dashboards to view your metrics and tweak them as you please
  • Log aggregation and powerful Logql to filter and view your logs
  • Microservices monitoring
  • Large number of plugins and data sources to collect your metrics from almost anywhere
Read full review
Cons
Catchpoint Systems Inc
  • Missing Functionality: For our organisation, we use multiple observability tools and what we miss in Catchpoint is its ability to display a list of muted monitors in the dashboard. This was a business requirement for our company where the business wanted to know at any given point of time, a list of monitors that were muted during an outage or a scheduled maintenance. This feature was unavailable in Catchpoint, however, we hope to see some enhancements in the future.
Read full review
Grafana Labs
  • There are some settings which we can't configure from UI (Web Console).
  • We've open[ed] up configuration files in command line text editors and manually do the settings e.g. LDAP/SSO configuration.
  • In terms of visualization, it's best, but it doesn't support log analysis otherwise it could destroy business of all other visualization tools.
Read full review
Likelihood to Renew
Catchpoint Systems Inc
The Catchpoint tool has now become an integral part of our DevOps toolkit due to its extensive range of capabilities, including application performance monitoring, network health tracking, DNS visibility, and edge performance analysis. Its seamless integration with our existing monitoring infrastructure has significantly enhanced our ability to detect potential issues proactively, analyze root causes in real time, and resolve incidents much faster, ultimately improving overall system reliability and user experience.
Read full review
Grafana Labs
No answers on this topic
Usability
Catchpoint Systems Inc
It's hard to find the functionalities that I am looking for in the application. Even if I did something in the past, after a time I have to re-learn again where the functionalities are. This is a powerful tool, but not user-friendly. Texts in the buttons and menus are not always meaningful or easily comprehensible.
Read full review
Grafana Labs
It is infinitely flexible. If you can imagine it, Grafana can almost certainly do it. Usability may be in the eye of the beholder however, as there is time needed to curate the experience and get the dashboards customized to how it makes sense to you. I know one thing they are working on are more templates, based on data sources
Read full review
Support Rating
Catchpoint Systems Inc
The customer support is fantastic as they keep you updated and follow up even though we may not even follow up. Make sure they send a communication so that we remain updated. They value engineers who will get on a call with you to understand any requirement we have on any test, and they bring in the best developers on call.
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Grafana Labs
No answers on this topic
Implementation Rating
Catchpoint Systems Inc
very easy to implement as the product is user-friendly
Read full review
Grafana Labs
No answers on this topic
Alternatives Considered
Catchpoint Systems Inc
Smart Bear Foglight Dynatrace CEM Catchpoint: I have used many synthetic monitoring products. Honestly, there are no big differences in features among all the products listed above or that I have used before. Probably, price and support might play big roles in selecting the products. I do not know the prices of these products.
Read full review
Grafana Labs
Grafana blows Nagios out of the water when it comes to customization. The ability to feed almost any data source makes it very versatile and the cost is great.
Read full review
Return on Investment
Catchpoint Systems Inc
  • Catchpoint is not the only monitoring tool we use for our web properties. The test alerts raised by Catchpoint serves as a confirmation of possible outages/problems with an application. This has helped to reduce false-positive alerts thus improving the response of the operations team; they don't have spend time chasing ghosts
  • The unlimited scheduled tests we can run on the enterprise nodes has been a very cost effective solution compared to similar web monitoring tools
  • The ability to quickly dive into the test result details help to get to the root cause of a test failure quickly
Read full review
Grafana Labs
  • Grafana has replaced many higher priced tools
  • The integrations are seemless with multiple backends
  • Combining graphs and dashboards from multiple data sources is a game changer
Read full review
ScreenShots