Catchpoint vs Oracle Real User Experience Insight

Likelihood to Recommend

It's an excellent tool for monitoring results and looking for failures, errors, or abnormal behavior in your applications; also, you can configure alerts to be sent to the appropriate person in case of failures. It can be used to run a smoke test so you can save some time. It's not the appropriate tool to run regression testing.

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Verified User

Analyst in Quality Assurance

Internet Company, 201-500 employees

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It supports multiple state-of-the-art technologies for data collection. It can support passive, zero-touch network data collection as well as various forms of Browser and Server instrumentation. The business, therefore, needs to start monitoring the experience of the real user. They need to set up Key Performance Indicators (KPI) that reflect the experience of the end-user. Service Level Agreements (SLAs) also need to be set up particularly at the business services level, in addition to the normal SLAs set up for the infrastructure availability and performance.

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Omar Israel Sánchez Monroy

Auditor de Seguridad de la Información

PeñolesMining & Metals, 5001-10,000 employees

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Feature Rating Comparison

Catchpoint

Oracle Real User Experience Insight

Application monitoring

Database monitoring

Threshold alerts

Predictive capabilities

Application performance management console

Collaboration tools

Out-of-the box templates to monitor applications

Application dependency mapping and thresholding

Virtualization monitoring

Server availability and performance monitoring

Server usage monitoring and capacity forecasting

IT Asset Discovery

Pros

Reporting
Customized scripts

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Verified User

Employee in Information Technology

Retail Company, 10,001+ employees

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KPI dashboard
Data Browser
Performance and Violation Overview

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Verified User

Engineer in Engineering

Hospital & Health Care Company, 10,001+ employees

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Cons

Would like Catchpoint to replace awful canned scheduled reports with customized ad-hoc reports built from the Performance tab.
Pricing for Catchpoint Points is too high. Limits the number of tests we use.

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Verified User

Manager in Information Technology

Computer Hardware Company, 5001-10,000 employees

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High cost.
Training is very expensive.

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Omar Israel Sánchez Monroy

Auditor de Seguridad de la Información

PeñolesMining & Metals, 5001-10,000 employees

View all 2 answers on this topic

Usability

Catchpoint 7.0

Based on 1 answer

It's hard to find the functionalities that I am looking for in the application. Even if I did something in the past, after a time I have to re-learn again where the functionalities are. This is a powerful tool, but not user-friendly. Texts in the buttons and menus are not always meaningful or easily comprehensible.

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Verified User

Analyst in Quality Assurance

Internet Company, 201-500 employees

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No score

No answers yet

No answers on this topic

Support Rating

Catchpoint 8.9

Based on 6 answers

Whenever asked for, the representatives would jump onto a call and help us out with ongoing issues without any trouble.

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Verified User

Employee in Information Technology

Retail Company, 10,001+ employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

We are an ex-Keynote customer and an ex-Gomez customer. Catchpoint is better than both of those platforms.

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Verified User

Manager in Information Technology

Computer Hardware Company, 5001-10,000 employees

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ExtraHop. I did use it, but it projects almost the same matrix.

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Verified User

Engineer in Engineering

Hospital & Health Care Company, 10,001+ employees

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Return on Investment

It's very helpful to run tests after a deployment or release, so we can quickly see at the results before investing time on testing manually or running other tools.
It provides alerts, so we can be aware of errors even during the weekends (when our engineering team is not usually looking at the application).

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Verified User

Analyst in Quality Assurance

Internet Company, 201-500 employees

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Executive dashboard.
RUEI can be used to monitor end-user activity and business services.

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Omar Israel Sánchez Monroy

Auditor de Seguridad de la Información

PeñolesMining & Metals, 5001-10,000 employees

View all 2 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

Catchpoint

Oracle Real User Experience Insight

Catchpoint

Oracle Real User Experience Insight

Catchpoint

Oracle Real User Experience Insight

Catchpoint vs Oracle Real User Experience Insight

Catchpoint

Oracle Real User Experience Insight

Feature Rating Comparison

Application Performance Management

Application monitoring

Database monitoring

Threshold alerts

Predictive capabilities

Application performance management console

Collaboration tools

Out-of-the box templates to monitor applications

Application dependency mapping and thresholding

Virtualization monitoring

Server availability and performance monitoring

Server usage monitoring and capacity forecasting

IT Asset Discovery

Pros

Cons

Usability

Support Rating

Alternatives Considered

Return on Investment

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Rating Summary

Likelihood to Recommend

Usability

Support Rating

Add comparison