What users are saying about
7 Ratings
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Score 8.3 out of 100
15 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Catchpoint

It's an excellent tool for monitoring results and looking for failures, errors, or abnormal behavior in your applications; also, you can configure alerts to be sent to the appropriate person in case of failures. It can be used to run a smoke test so you can save some time. It's not the appropriate tool to run regression testing.
Anonymous | TrustRadius Reviewer

Oracle Real User Experience Insight

It supports multiple state-of-the-art technologies for data collection. It can support passive, zero-touch network data collection as well as various forms of Browser and Server instrumentation. The business, therefore, needs to start monitoring the experience of the real user. They need to set up Key Performance Indicators (KPI) that reflect the experience of the end-user. Service Level Agreements (SLAs) also need to be set up particularly at the business services level, in addition to the normal SLAs set up for the infrastructure availability and performance.
Omar Israel Sánchez Monroy | TrustRadius Reviewer

Feature Rating Comparison

Application Performance Management

Catchpoint
Oracle Real User Experience Insight
8.0
Application monitoring
Catchpoint
Oracle Real User Experience Insight
8.6
Database monitoring
Catchpoint
Oracle Real User Experience Insight
9.2
Threshold alerts
Catchpoint
Oracle Real User Experience Insight
7.4
Predictive capabilities
Catchpoint
Oracle Real User Experience Insight
7.4
Application performance management console
Catchpoint
Oracle Real User Experience Insight
8.0
Collaboration tools
Catchpoint
Oracle Real User Experience Insight
6.8
Out-of-the box templates to monitor applications
Catchpoint
Oracle Real User Experience Insight
8.0
Application dependency mapping and thresholding
Catchpoint
Oracle Real User Experience Insight
8.0
Virtualization monitoring
Catchpoint
Oracle Real User Experience Insight
8.0
Server availability and performance monitoring
Catchpoint
Oracle Real User Experience Insight
7.4
Server usage monitoring and capacity forecasting
Catchpoint
Oracle Real User Experience Insight
8.0
IT Asset Discovery
Catchpoint
Oracle Real User Experience Insight
8.6

Pros

Catchpoint

  • Reporting
  • Customized scripts
Anonymous | TrustRadius Reviewer

Oracle Real User Experience Insight

  • KPI dashboard
  • Data Browser
  • Performance and Violation Overview
Anonymous | TrustRadius Reviewer

Cons

Catchpoint

  • Would like Catchpoint to replace awful canned scheduled reports with customized ad-hoc reports built from the Performance tab.
  • Pricing for Catchpoint Points is too high. Limits the number of tests we use.
Anonymous | TrustRadius Reviewer

Oracle Real User Experience Insight

  • High cost.
  • Training is very expensive.
Omar Israel Sánchez Monroy | TrustRadius Reviewer

Usability

Catchpoint

Catchpoint 7.0
Based on 1 answer
It's hard to find the functionalities that I am looking for in the application. Even if I did something in the past, after a time I have to re-learn again where the functionalities are. This is a powerful tool, but not user-friendly. Texts in the buttons and menus are not always meaningful or easily comprehensible.
Anonymous | TrustRadius Reviewer

Oracle Real User Experience Insight

No score
No answers yet
No answers on this topic

Support Rating

Catchpoint

Catchpoint 8.9
Based on 6 answers
Whenever asked for, the representatives would jump onto a call and help us out with ongoing issues without any trouble.
Anonymous | TrustRadius Reviewer

Oracle Real User Experience Insight

No score
No answers yet
No answers on this topic

Alternatives Considered

Catchpoint

We are an ex-Keynote customer and an ex-Gomez customer. Catchpoint is better than both of those platforms.
Anonymous | TrustRadius Reviewer

Oracle Real User Experience Insight

ExtraHop. I did use it, but it projects almost the same matrix.
Anonymous | TrustRadius Reviewer

Return on Investment

Catchpoint

  • It's very helpful to run tests after a deployment or release, so we can quickly see at the results before investing time on testing manually or running other tools.
  • It provides alerts, so we can be aware of errors even during the weekends (when our engineering team is not usually looking at the application).
Anonymous | TrustRadius Reviewer

Oracle Real User Experience Insight

  • Executive dashboard.
  • RUEI can be used to monitor end-user activity and business services.
Omar Israel Sánchez Monroy | TrustRadius Reviewer

Pricing Details

Catchpoint

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Oracle Real User Experience Insight

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Catchpoint
8.1
Oracle Real User Experience Insight
8.6

Usability

Catchpoint
7.0
Oracle Real User Experience Insight

Support Rating

Catchpoint
8.9
Oracle Real User Experience Insight

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