What users are saying about
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Top Rated
60 Ratings
1 Rating

Catchpoint

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Top Rated
60 Ratings
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Score 9 out of 100
1 Rating
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Score 10 out of 100

Attribute Ratings

  • SysKit SPDocKit is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.9

Catchpoint

89%
45 Ratings
10.0

SPDocKit

100%
1 Rating

Likelihood to Renew

9.1

Catchpoint

91%
1 Rating

SPDocKit

N/A
0 Ratings

Usability

5.5

Catchpoint

55%
2 Ratings

SPDocKit

N/A
0 Ratings

Support Rating

8.9

Catchpoint

89%
48 Ratings
10.0

SPDocKit

100%
1 Rating

Likelihood to Recommend

Catchpoint

Experience testing. We have many many many forms that require the user step thru certain sequences to get to specific places to enter in the information. Once achieved, the user must use that information to perform other actions that must be frequently tested for response time and information accuracy. Once the first several forms are completed, they will in turn effect the outcome of the other actions. CP allows us to test each step of the experience and allows us to focus on specific actions and results. CP is not well suited to test environments that are ever changing as it is not as modularized as it can be. In environments that constantly change, it is difficult to keep CP up to date.
Anonymous | TrustRadius Reviewer

SPDocKit

The product is second to none in providing an accurate and detailed view of a SharePoint farm, its composition, and its configuration. It is an essential tool for discovery purposes, and it should be used anytime business continuity and disaster recover plans/documentations are being prepared.Since SharePoint doesn't include a "farm clone" method, SPDocKit provides the next best thing in attempts to replicate configuration. It can also be used as a Q&A checkpoint through the use of farm snapshots to highlight differences that exist between two or more environments.
Sean McDonough | TrustRadius Reviewer

Pros

Catchpoint

  • Performance Chart Metrics: series of graphs and a chart summary. The number of graphs drawn depends on the metrics and settings chosen for the chart.
  • Catchpoint synthetic test that will be set up target an endpoint or URLS
  • Catchpoint Real User Monitoring (RUM) collects data from users browsing our sites via a JavaScript snippet.
Habtamu Asfaw | TrustRadius Reviewer

SPDocKit

  • Discovery. When trying to learn the ins and outs of an unfamiliar SharePoint farm configuration, SPDocKit creates a complete and accurate picture.
  • Documentation. Documenting farm configurations manually is a very time and labor intensive process, so I turn to SPDocKit to automate the process for me.
  • Change Tracking. SPDocKit can take a series of farm snapshots over time, and it can highlight and track differences in configuration and settings from snapshot to snapshot.
Sean McDonough | TrustRadius Reviewer

Cons

Catchpoint

  • Adding an endpoint to be monitored requires a lot of steps (since there are a lot of functions and features). A quick-add feature would be nice. If the settings are similar, the interface allows you to duplicate an existing setup and tweak the settings.
Anonymous | TrustRadius Reviewer

SPDocKit

  • Cloud Readiness. Unfortunately, SPDocKit cannot run against SharePoint Online (SPO) environments due to its reliance on server APIs that aren't exposed in the cloud.
  • Variations. SPDocKit exists in a number of forms for licensing purposes, and not all versions are equivalent. It's sometimes difficult to know what version of the product houses the feature that I want to use, as well as whether or not I'm licensed for it.
Sean McDonough | TrustRadius Reviewer

Pricing Details

Catchpoint

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

SPDocKit

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Catchpoint

Catchpoint 9.1
Based on 1 answer
Great and convenient to use.
Anonymous | TrustRadius Reviewer

SPDocKit

No score
No answers yet
No answers on this topic

Usability

Catchpoint

Catchpoint 5.5
Based on 2 answers
It's hard to find the functionalities that I am looking for in the application. Even if I did something in the past, after a time I have to re-learn again where the functionalities are. This is a powerful tool, but not user-friendly. Texts in the buttons and menus are not always meaningful or easily comprehensible.
Anonymous | TrustRadius Reviewer

SPDocKit

No score
No answers yet
No answers on this topic

Support Rating

Catchpoint

Catchpoint 8.9
Based on 48 answers
I have supported 20-30 different vendor tools in my career and Catchpoint, by far, has the best customer service that I have ever experienced. They are very responsive and thoroughly track and provide visibility on progress. Their level one resources are generally very knowledgeable. Also, support is more than happy to join bridge calls to help troubleshoot application issues if requested. Finally, the scope of service provided by support is not just typical support activities - they will also help in creating new monitors, providing training/education, etc... I am extremely happy with Catchpoint support!
Anonymous | TrustRadius Reviewer

SPDocKit

SPDocKit 10.0
Based on 1 answer
SysKit support is second to none. On occasions where I've had questions about any aspect of SPDocKit, I've reached out to SysKit through available channels and usually gotten back a detailed and helpful answer within 24 hours of my request submission. They're also very friendly and supply more information that may be related to my inquiry or problem. I never feel like customer support is an afterthought with SysKit.
Sean McDonough | TrustRadius Reviewer

Alternatives Considered

Catchpoint

Primary reason we went with Catchpoint is that they offered us actual backbone testing locations. All the other features like a filmstrip and traceroutes have been very beneficial as well and were not available in the competitors' solutions.
Brian Gill | TrustRadius Reviewer

SPDocKit

I am unaware of any other product on the market that does what SysKit SPDocKit does. SPDocKit has certainly been doing it the longest, and it offers a unique value proposition and set of capabilities.
Sean McDonough | TrustRadius Reviewer

Return on Investment

Catchpoint

  • The ROI has been very good with this product, we have seen multiple folds of time-saving by using this tool and preempting any risk associated with non-performant times of our server, hence increasing the team's capability to respond to certain downtime scenarios and the level of action that needs to be taken.
  • Catchpoint’s observability solution makes it easier to have global visibility of our website's performance and to fix issues quicker
  • I don't have any negatives, every good product comes with a cost, that is the fact but the Catchpoint tool has ultimately improved our ROI much beyond the changes that we pay
Anonymous | TrustRadius Reviewer

SPDocKit

  • The product cost may appear large, but when you compare the cost and reuse of the product to what it would cost in time and effort to carry out its functions manually, the cost is truly a drop in the bucket.
  • Since I operate as a consultant, I consider the SysKit SPDocKit tool essential to the work I do. It allows me to go into new environments, generate a farm report, and use that report as something I provide to the client - as well as for my own purposes.
Sean McDonough | TrustRadius Reviewer

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