CATS Applicant Tracking System vs. Symphony Talent, now with SmashFlyX

It has a great parsing feature and the extension is very helpful. Many ATS systems do not support parsing within LinkedIn...this one does. I was sad to see this option go when we finally transitioned. I would almost keep CATS just for the LinkedIn parsing if I knew I could easily get the information OUT of the system once it was there. A good API/webhook would be great, but sadly the API connections don't work well. Our firm also works with companies with multiple sites all across the US. There was never a way to "nest" a location with a parent company. Because of this, being able to research or report on a true client relationship was not possible. It was a very manual process.

Incentivized

I think all organizations both small and large could benefit from Symphony Talent. It is a must to have a recruitment marketing platform these days given it's a job-seekers market. It is more important today more than ever to capture and nurture leads for your organization and keep them updated on jobs and things happening related to the culture of your organization. Organizations with less than 100 people may be able to get away without it

Incentivized

• Simple to implement, SaaS based tool that needs no in-house IT support or resources
• Customizable reports, labels, fields, applications
• Affordable
• No long term contract, month-to-month with ability to cancel anytime
• Data backups are simple
• Email directly from the candidate record with response coming into Outlook is easy to configure and creates record and updates status automatically

• Ability to track candidates engagements with requisitions
• Personalized email campaigns
• Ability to post requisitions in different job sites
• Easy to integrate other systems with SmashFly
• Talent Network Forms

Incentivized

• I would like to see either an integration with a robust reporting tool that would allow me to design my own custom reports with a data export or more built-in reporting options.
• Mobile app is currently mostly just a look-up tool. I would like it to have the ability to do more - add tasks, update pipelines, etc.

• Moving candidates through steps can seem very clunky. When I first started using the software, I was turned off because it seemed to be a little redundant.

Incentivized

Our company has been using it and enjoying the benefits for a few years now. Its a perfect system for our end goal of finding the best candidate effectively and being able to track and write reports on our progress.

not recruiter friendly. workflow is not good

I've had mixed results with asking for support. Sometimes they gave a quick answer and sometimes my emails were never responded to. Some responses were a single word.

I believe SmashFly does a great job supporting their system and staying involved with their clients. Everything in the system is basically a workflow so you can create them or reachout to support for help

Incentivized

This is an incredibly easy system to implement. There is no hardware or software required, it's entirely SaaS based. Compared to other systems I've implemented, it's breathtaking. Customization can all be done directly in the tool, there is no need for any involvement of consultants and most of the information you cannot figure out intuitively is covered in the knowledge base

We used to use Sendouts (prior to it being acquired by Bullhorn) - and it wasn't browser based like CATS so instead of being able to access it from a home computer, laptop, mobile phone, etc. you could only use it on the computer with the software uploaded - which is a hindrance. It also wasn't as customizable as CATS. We picked CATS because it the price was right, it was browser-based, had email-integration, and integrates with social media and job posting services to share your jobs
with the public.

It was like night and day. Success Factors had horrible customer service and we had very limited control over the platform. When we transitioned to SmashFly, their customer service was excellent and we had complete control over the system to make any changes we needed quickly. The technical support with SmashFly is also one of the best I've seen in the business. Their turnaround time is pretty quick when compared to others

Incentivized

• We went from Excel spreadsheets to using CATS so honestly anything would be an improvement. But CATS has saved tremendous time on an on-going basis in terms of managing the career portal automatically.
• Being able to log email conversations with the click of a button from Outlook right into CATS has been a time-saver and also has helped numerous times in providing better follow-through to candidates and providing better tracking of candidate interactions and what they have previously said (or not).

• From what I've heard, recruiters have noticed a big upswing in candidate response rate, which of course, leads to increased rates of hire.
• Some recruiters are reluctant to use smashfly because they think they're doing double effort.

Incentivized