What users are saying about
2 Ratings
14 Ratings
2 Ratings
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Score 2 out of 100
14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6.8 out of 100

Attribute Ratings

  • Causeview is rated higher in 1 area: Support Rating
  • Greater Giving is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

2.0

Causeview

20%
2 Ratings
3.7

Greater Giving

37%
5 Ratings

Usability

Causeview

N/A
0 Ratings
7.0

Greater Giving

70%
1 Rating

Support Rating

7.0

Causeview

70%
2 Ratings
4.0

Greater Giving

40%
1 Rating

Likelihood to Recommend

Causeview

I think Causeview is well suited for those who are looking to track revenue and donor information in the same place. It is good to have your database with all of your contacts integrated with the same system that you use to process things such as donations and event registrations, so it saves time and we don't have to maintain separate systems for our development work and our other revenue-generating strategies. We also use reports to pull up information about donors and use that information for fundraising -- for example, donor history and things like that.
Anonymous | TrustRadius Reviewer

Greater Giving

For our organization, Greater Giving is the best option because of the credit card swiping, the ease of the registration, and the tax receipts alone. I do wish that it would allow us to pass on the credit card fees to the purchaser, but for that reason, we don't use it for registration.For an organization NOT needing to swipe credit cards at the event for on-site purchases or using their tax receipt software, I do think that there are more affordable options.
Lindsay Cleland | TrustRadius Reviewer

Pros

Causeview

  • Causeview's support team is mostly helpful and quick to respond.
  • Causeview integrates event registrations within Salesforce.
Anonymous | TrustRadius Reviewer

Greater Giving

  • Payment Facilitation
  • Ticket Puchasing
  • Auction Coordination
Anonymous | TrustRadius Reviewer

Cons

Causeview

  • Event registration and donation pages could be better designed - not up to par with sites such as Eventbrite
  • I would like to have the option for people to register with more than one e-mail address instead of creating a duplicate record each time someone uses a different e-mail.
  • Some of my coworkers find Causeview confusing to use or difficult to find information.
Anonymous | TrustRadius Reviewer

Greater Giving

  • Reports have frequent glitches; especially when downloading large amounts of data (more than 500 records).
  • Lacks data integration capabilities with other systems (Salesforce, Constant Contact, Zoho, etc.); I have found workarounds by uploading and downloading reports, but it really is a pain
  • Customer Support is terrible! The online support is uncaring and completely incompetent. On the other hand, the phone support is really friendly and generally quite knowledgeable about the product and solutions.
Anonymous | TrustRadius Reviewer

Pricing Details

Causeview

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required

Starting Price

$60 per user

Causeview Editions & Modules

Edition
Causeview$601
  1. per user
Additional Pricing Details
Included at no extra cost: support, unlimited access to the Causeview Knowledge Base, online training and Causeview Community Forum, online donation, event registration and volunteer sign-up forms, and ActionPages. Integrated iATS Payment Processing starting at 2.95% + $0.21 / transaction. Minimum 3 users.

Greater Giving

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Greater Giving Editions & Modules

Additional Pricing Details

Usability

Causeview

No score
No answers yet
No answers on this topic

Greater Giving

Greater Giving 7.0
Based on 1 answer
Great for beginners. Easy to get up and running quickly. I did worry a bit about my end-users accidentally changing or deleting data.
Anonymous | TrustRadius Reviewer

Support Rating

Causeview

Causeview 7.0
Based on 2 answers
Causeview's support is a lone bright spot. They are often quick to respond. They are generally helpful, although brief in their answers and explanations. I would appreciate more detailed answers to technical problems, but I do appreciate their support's problem solving ability
Anonymous | TrustRadius Reviewer

Greater Giving

Greater Giving 4.0
Based on 1 answer
Online support was one of the worst customer service experiences I've ever had (I would give them a 1). Phone support and implementation support were very nice and knowledgeable.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Causeview

I did not personally select Causeview for my organization, but I have found it easy to use in comparison with other similar systems. The fact that Causeview can be added to Salesforce, and hop on our existing database, is very important to us and is one of the main reasons we continue to use the service.
Anonymous | TrustRadius Reviewer

Greater Giving

We've used this for years, and see no reason to explore others!
Sharon Burk | TrustRadius Reviewer

Return on Investment

Causeview

  • Negative: expensive per-license fee with no discount for added users.
  • Negative: unreliable servers that host donate pages.
Anonymous | TrustRadius Reviewer

Greater Giving

  • The reporting improved our abilities to provide accurate information more timely to the finance department - a plus when completing the annual 990 or other information for our auditors.
  • We saw an increase in collecting on pledges when we switched from a "text-to-give" platform (from another provider) to incorporating all event elements into Greater Giving. We were able to capture over 95% of gifts within 48 hours of the event compared to less than half that amount in previous years.
  • The reports generated by Greater Giving are better received by our board of directors - easier to digest and provide meaningful analytics
Anonymous | TrustRadius Reviewer

Screenshots

Greater Giving

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