What users are saying about
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 2 out of 100
Based on 2 reviews and ratings
14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6.8 out of 100
Based on 14 reviews and ratings
Attribute Ratings
- Causeview is rated higher in 1 area: Support Rating
- Greater Giving is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
2.0
Causeview
20%
2 Ratings
3.7
Greater Giving
37%
5 Ratings
Usability
Causeview
N/A
0 Ratings
7.0
Greater Giving
70%
1 Rating
Support Rating
7.0
Causeview
70%
2 Ratings
4.0
Greater Giving
40%
1 Rating
Likelihood to Recommend
Causeview
I think Causeview is well suited for those who are looking to track revenue and donor information in the same place. It is good to have your database with all of your contacts integrated with the same system that you use to process things such as donations and event registrations, so it saves time and we don't have to maintain separate systems for our development work and our other revenue-generating strategies. We also use reports to pull up information about donors and use that information for fundraising -- for example, donor history and things like that.

Verified User
Manager in Research & Development
Civic & Social Organization Company, 11-50 employeesGreater Giving
For our organization, Greater Giving is the best option because of the credit card swiping, the ease of the registration, and the tax receipts alone. I do wish that it would allow us to pass on the credit card fees to the purchaser, but for that reason, we don't use it for registration.For an organization NOT needing to swipe credit cards at the event for on-site purchases or using their tax receipt software, I do think that there are more affordable options.
Event Director
Taylor's Gift FoundationNon-Profit Organization Management, 1-10 employees
Pros
Causeview
- Causeview's support team is mostly helpful and quick to respond.
- Causeview integrates event registrations within Salesforce.

Verified User
Manager in Information Technology
Think Tanks Company, 11-50 employeesGreater Giving
- Payment Facilitation
- Ticket Puchasing
- Auction Coordination

Verified User
Manager in Professional Services
Non-profit Organization Management Company, 1001-5000 employeesCons
Causeview
- Event registration and donation pages could be better designed - not up to par with sites such as Eventbrite
- I would like to have the option for people to register with more than one e-mail address instead of creating a duplicate record each time someone uses a different e-mail.
- Some of my coworkers find Causeview confusing to use or difficult to find information.

Verified User
Manager in Research & Development
Civic & Social Organization Company, 11-50 employeesGreater Giving
- Reports have frequent glitches; especially when downloading large amounts of data (more than 500 records).
- Lacks data integration capabilities with other systems (Salesforce, Constant Contact, Zoho, etc.); I have found workarounds by uploading and downloading reports, but it really is a pain
- Customer Support is terrible! The online support is uncaring and completely incompetent. On the other hand, the phone support is really friendly and generally quite knowledgeable about the product and solutions.

Verified User
Executive in Corporate
Non-profit Organization Management Company, 1-10 employeesPricing Details
Causeview
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
Required
Starting Price
$60 per user
Causeview Editions & Modules
Edition
Causeview | $601 |
---|
- per user
Additional Pricing Details
Included at no extra cost: support, unlimited access to the Causeview Knowledge Base, online training and Causeview Community Forum, online donation, event registration and volunteer sign-up forms, and ActionPages. Integrated iATS Payment Processing starting at 2.95% + $0.21 / transaction. Minimum 3 users.Greater Giving
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Greater Giving Editions & Modules
—
Additional Pricing Details
—Usability
Causeview
No score
No answers yet
No answers on this topic
Greater Giving
Greater Giving 7.0
Based on 1 answer
Great for beginners. Easy to get up and running quickly. I did worry a bit about my end-users accidentally changing or deleting data.

Verified User
Executive in Corporate
Non-profit Organization Management Company, 1-10 employeesSupport Rating
Causeview
Causeview 7.0
Based on 2 answers
Causeview's support is a lone bright spot. They are often quick to respond. They are generally helpful, although brief in their answers and explanations. I would appreciate more detailed answers to technical problems, but I do appreciate their support's problem solving ability

Verified User
Manager in Information Technology
Think Tanks Company, 11-50 employeesGreater Giving
Greater Giving 4.0
Based on 1 answer
Online support was one of the worst customer service experiences I've ever had (I would give them a 1). Phone support and implementation support were very nice and knowledgeable.

Verified User
Executive in Corporate
Non-profit Organization Management Company, 1-10 employeesAlternatives Considered
Causeview
I did not personally select Causeview for my organization, but I have found it easy to use in comparison with other similar systems. The fact that Causeview can be added to Salesforce, and hop on our existing database, is very important to us and is one of the main reasons we continue to use the service.

Verified User
Manager in Research & Development
Civic & Social Organization Company, 11-50 employeesGreater Giving
We've used this for years, and see no reason to explore others!
Business Manager
Our Lady of the Lake ParishReligious Institutions, 51-200 employees
Return on Investment
Causeview
- Negative: expensive per-license fee with no discount for added users.
- Negative: unreliable servers that host donate pages.

Verified User
Manager in Information Technology
Think Tanks Company, 11-50 employeesGreater Giving
- The reporting improved our abilities to provide accurate information more timely to the finance department - a plus when completing the annual 990 or other information for our auditors.
- We saw an increase in collecting on pledges when we switched from a "text-to-give" platform (from another provider) to incorporating all event elements into Greater Giving. We were able to capture over 95% of gifts within 48 hours of the event compared to less than half that amount in previous years.
- The reports generated by Greater Giving are better received by our board of directors - easier to digest and provide meaningful analytics

Verified User
Team Lead in Product Management
Individual & Family Services Company, 51-200 employees