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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CCH® SureTax®

    Score7.5 out of 10
    N/ACCH SureTax is designed by tax experts to help businesses comply even with the most complex sale and use tax requirements. Always up-to-date on 100,000+ annual tax legislation changes, this cloud-based sales tax automation platform aims to ensure customers accurately calculate, collect, and remit taxes to the correct authorities every time.N/A

    Rippling HCM

    Score8.9 out of 10
    N/ARippling HR is a human resources platform for managing employee records, onboarding, benefits, time and attendance, compliance, and other core people operations in one system. It serves as the HR layer of the broader Rippling platform, giving companies a central place to manage the employee lifecycle while connecting HR data to payroll, IT, and finance workflows when needed.

    $8

    per month per user

    Pricing
    CCH® SureTax®Rippling HCM
    Editions & Modules
    No answers on this topic
    Recommended
    $8.00
    starting price per user, per month
    Offerings
    Pricing Offerings
    CCH® SureTax®Rippling HCM
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—For additional pricing details visit the Rippling pricing page.
    More Pricing Information
    Community Pulse
    CCH® SureTax®Rippling HCM
    Considered Both Products
    Wolters Kluwer
    No answer on this topic
    Rippling
    No answer on this topic
    Key User Insights
    Would buy again
    85%
    Would buy again
    53 Answers
    99%
    Would buy again
    1191 Answers
    Delivers good value for the price
    90%
    Delivers good value for the price
    46 Answers
    100%
    Delivers good value for the price
    817 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    55 Answers
    99%
    Happy with the feature set
    1192 Answers
    Lived up to sales and marketing promises
    84%
    Lived up to sales and marketing promises
    37 Answers
    98%
    Lived up to sales and marketing promises
    589 Answers
    Implementation went as expected
    87%
    Implementation went as expected
    45 Answers
    96%
    Implementation went as expected
    616 Answers
    Features
    CCH® SureTax®Rippling HCM
    Type of tax
    Comparison of Type of tax features of CCH® SureTax® and Rippling HCM
    Feature
    CCH® SureTax®
    7.4
    62 Ratings
    3% below category average
    Rippling HCM
    -
    Ratings
    Sales and Use Taxes7.962 Ratings00 Ratings
    Cross-border Taxes9.01 Ratings00 Ratings
    VAT / GST Taxes5.14 Ratings00 Ratings
    Energy and Fuel Taxes7.66 Ratings00 Ratings
    Tax Reporting & Compliance
    Comparison of Tax Reporting & Compliance features of CCH® SureTax® and Rippling HCM
    Feature
    CCH® SureTax®
    6.8
    61 Ratings
    14% below category average
    Rippling HCM
    -
    Ratings
    Geolocation for Tax Assessment8.945 Ratings00 Ratings
    3rd-Party Software Integrations6.243 Ratings00 Ratings
    Tax Data Reporting6.755 Ratings00 Ratings
    Compliance Administration Management6.641 Ratings00 Ratings
    Tax Exemption Processing7.643 Ratings00 Ratings
    Tax Document Management6.633 Ratings00 Ratings
    Complex Tax Scenario Management5.242 Ratings00 Ratings
    Human Resource Management
    Comparison of Human Resource Management features of CCH® SureTax® and Rippling HCM
    Feature
    CCH® SureTax®
    -
    Ratings
    Rippling HCM
    9.1
    1055 Ratings
    10% above category average
    Employee demographic data00 Ratings8.8746 Ratings
    Employment history00 Ratings8.9775 Ratings
    Job profiles and administration00 Ratings9.3884 Ratings
    Workflow for transfers, promotions, pay raises, etc.00 Ratings9.3783 Ratings
    Organizational charting00 Ratings9.3921 Ratings
    Organization and location management00 Ratings9.1820 Ratings
    Compliance data (COBRA, OSHA, etc.)00 Ratings9.0632 Ratings
    Payroll Management
    Comparison of Payroll Management features of CCH® SureTax® and Rippling HCM
    Feature
    CCH® SureTax®
    -
    Ratings
    Rippling HCM
    9.4
    1101 Ratings
    14% above category average
    Pay calculation00 Ratings9.4990 Ratings
    Off-cycle/On-Demand payment00 Ratings9.2693 Ratings
    Benefit plan administration00 Ratings9.1970 Ratings
    Direct deposit files00 Ratings9.5970 Ratings
    Salary revision and increment management00 Ratings9.5743 Ratings
    Reimbursement management00 Ratings9.4647 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of CCH® SureTax® and Rippling HCM
    Feature
    CCH® SureTax®
    -
    Ratings
    Rippling HCM
    9.2
    990 Ratings
    11% above category average
    Approval workflow00 Ratings9.5958 Ratings
    Balance details00 Ratings9.2911 Ratings
    Annual carry-forward and encashment00 Ratings9.0682 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of CCH® SureTax® and Rippling HCM
    Feature
    CCH® SureTax®
    -
    Ratings
    Rippling HCM
    9.2
    1152 Ratings
    11% above category average
    View and generate pay and benefit information00 Ratings9.41091 Ratings
    Update personal information00 Ratings9.51140 Ratings
    View company policy documentation00 Ratings9.3952 Ratings
    Employee recognition00 Ratings8.7630 Ratings
    View job history00 Ratings9.0818 Ratings
    Asset Management
    Comparison of Asset Management features of CCH® SureTax® and Rippling HCM
    Feature
    CCH® SureTax®
    -
    Ratings
    Rippling HCM
    8.6
    489 Ratings
    7% above category average
    Tracking of all physical assets00 Ratings8.6490 Ratings
    HR Reporting
    Comparison of HR Reporting features of CCH® SureTax® and Rippling HCM
    Feature
    CCH® SureTax®
    -
    Ratings
    Rippling HCM
    8.8
    591 Ratings
    15% above category average
    Report builder00 Ratings8.6574 Ratings
    Pre-built reports00 Ratings8.8543 Ratings
    Ability to combine HR data with external data00 Ratings8.9495 Ratings
    Onboarding
    Comparison of Onboarding features of CCH® SureTax® and Rippling HCM
    Feature
    CCH® SureTax®
    -
    Ratings
    Rippling HCM
    9.2
    818 Ratings
    13% above category average
    New hire portal00 Ratings9.4797 Ratings
    Manager tracking tools00 Ratings9.1622 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of CCH® SureTax® and Rippling HCM
    Feature
    CCH® SureTax®
    -
    Ratings
    Rippling HCM
    9.0
    475 Ratings
    11% above category average
    Corporate goal setting00 Ratings9.1408 Ratings
    Individual goal setting00 Ratings9.0436 Ratings
    Line-of sight-visibility00 Ratings9.1405 Ratings
    Performance tracking00 Ratings8.9435 Ratings
    Performance Management
    Comparison of Performance Management features of CCH® SureTax® and Rippling HCM
    Feature
    CCH® SureTax®
    -
    Ratings
    Rippling HCM
    9.3
    544 Ratings
    16% above category average
    Performance plans00 Ratings9.2487 Ratings
    Performance improvement plans00 Ratings9.1461 Ratings
    Review status tracking00 Ratings9.2486 Ratings
    Review reminders00 Ratings9.5514 Ratings
    Multiple review frequency00 Ratings9.4443 Ratings
    Succession Planning
    Comparison of Succession Planning features of CCH® SureTax® and Rippling HCM
    Feature
    CCH® SureTax®
    -
    Ratings
    Rippling HCM
    9.1
    402 Ratings
    15% above category average
    Create succession plans/pools00 Ratings8.9336 Ratings
    Candidate ranking00 Ratings9.1345 Ratings
    Candidate search00 Ratings9.2362 Ratings
    Candidate development00 Ratings9.4342 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of CCH® SureTax® and Rippling HCM
    Feature
    CCH® SureTax®
    -
    Ratings
    Rippling HCM
    9.0
    461 Ratings
    13% above category average
    Job Requisition Management00 Ratings8.9366 Ratings
    Company Website Posting00 Ratings8.9355 Ratings
    Publish to Social Media00 Ratings9.1310 Ratings
    Job Search Site Posting00 Ratings8.9319 Ratings
    Duplicate Candidate Prevention00 Ratings8.9321 Ratings
    Applicant Tracking00 Ratings9.1353 Ratings
    Notifications and Alerts00 Ratings9.1432 Ratings
    Best Alternatives
    CCH® SureTax®Rippling HCM
    Small Businesses
    Intuit Lacerte
    Score9.4 out of 10
    UZIO
    Score9.4 out of 10
    Medium-sized Companies
    Lappa
    Score8.8 out of 10
    Zoho People
    Score8.6 out of 10
    Enterprises
    Vertex
    Score8.8 out of 10
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CCH® SureTax®Rippling HCM
    Likelihood to Recommend
    7.5
    (63 ratings)
    9.2
    (1204 ratings)
    Likelihood to Renew
    9.3
    (3 ratings)
    8.9
    (22 ratings)
    Usability
    8.2
    (1 ratings)
    9.4
    (1201 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    6.4
    (1 ratings)
    9.1
    (902 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (10 ratings)
    Configurability
    6.6
    (5 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    CCH® SureTax®Rippling HCM
    Likelihood to Recommend
    Wolters Kluwer
    I would put CCH® SureTax® at the top of the scale for any Telecom business or anyone with a known tax scenario that will be similarly sketchy. This software, while not always user friendly, can do amazing things to help you navigate the tax issues facing us all today. This would not be appropriate for a company just needing help gathering their sales tax information. There are plenty of other, friendlier solutions, possibly what they are already using for their accounting that will do it cleaner, easier and cheaper. You just have to ask an expert in that software.
    Incentivized
    Read full review
    Rippling
    When I first started my new job, it was an additional one on top of a day job I already had. I didn't have time to waste between getting home and starting this new night job, so the first thing that I found was that I was blown away at how quickly and easily I could log in and start. When starting a new job, I didn't need the added stress of learning another app/portal when I had more important things to learn. I am really grateful for those 2 factors alone. Once I got more familiar with the portal, I was able to search around a bit and found some great features that have just enriched the experience even more...no training needed.
    Read full review
    Pros
    Wolters Kluwer
    • Maintains Nexus nationwide.
    • Implements all of the various sales tax rates nationwide automatically.
    • Clean website that is very user friendly.
    • Support is very quick to respond and always fixes any issues you may be having.
    • We have had this since 2013, and not one time has a sales tax rate been wrong. We used to have Avalara, where we had 12 different overrides in their system just to calculate the correct tax. It is nice not having to maintain those.
    Incentivized
    Read full review
    Rippling
    • Keeping track of and entering time off and watching time of approvals
    • Providing fast links to access accounts for health/retirement benefits
    • Extremely convenient access to see how much money is left in my flexible savings account and reordering a new card if I need one
    Read full review
    Cons
    Wolters Kluwer
    • We have participated in some prepayment testing so we know that functionality is being built out and what we saw looked really good. We're anxious to have that rolled out.
    • We'd like a cleaner way to export documentation of what was paid and EXACTLY what was paid. Currently web fees and some small balances are not shown by the website and that means making journal entries is a more manual process than hoped.
    • We've been working with folks at SureTax about discrepancies between CCH RADAR rates vs the rates which get used in SureTax. We have learned the 2 systems do not utilize the same data and we often find RADAR is more accurate.
    Incentivized
    Read full review
    Rippling
    • The overall look and feel of Rippling is dated; it looks like it's straight out of the 00's.
    • The could be more functionality in the LMS, expanded features, more options, it works, and it's basic, but it could be really great with a few added features.
    • The shift from using people's personal email to log in to their work email, not everyone wants to use their personal information to log into a work system.
    Read full review
    Likelihood to Renew
    Wolters Kluwer
    We switched our tax service from Avalara to SureTax years ago. Prior to this, we manually prepared the data and ran a report uploading and then got the tax result every time. With Suretax providing enough and flexable APIs, we redesigned and implemented our new application to communicate with SureTax seamlessly and automatically. This greatly reduced our workload, improves the system efficiency, and increased the data accuracy.
    Read full review
    Rippling
    I've been fully impressed with the tool so far in my 6 months of being a daily user. It's rare to run into an issue that can't be solved. Customer service is quick to respond and are usually very helpful. The price is great for the upgrade we got from our past tool. We hit our ROI within the first month.
    Incentivized
    Read full review
    Usability
    Wolters Kluwer
    SureTax is very reliable in with the integration with Microsoft Dynamics GP. It provides accurate tax calculations in accordance with tax updates. SureTax also has a user-friendly interface that makes it easy to navigate. It is easy to add customers and also run reports on the website. The overall manageability of it is great!
    Incentivized
    Read full review
    Rippling
    It is easy to use. It has an option to favorite commonly used functions, such as timekeeping and payroll. The app is easily accessible and easy to use, thanks to a quick-use option. This can be managed remotely and is great for all things HR for a company employee.
    Incentivized
    Read full review
    Reliability and Availability
    Wolters Kluwer
    No answers on this topic
    Rippling
    I like that the availability in using Rippling at any given time is useful to me. Getting on the site freely when I need gives me security of knowing that I can be in control of viewing health insurance and hours information. I have yet to get any errors in using the Rippling app.
    Incentivized
    Read full review
    Performance
    Wolters Kluwer
    No answers on this topic
    Rippling
    Rippling's performance has been great, no errors or glitches yet so far. I am confident that Going from one page to the next and all its complexity usage does not lag or times out, it works effectively and efficiently. While using Rippling and other apps it does not tend to slow it down, works great. No complaints.
    Incentivized
    Read full review
    Support Rating
    Wolters Kluwer
    It has taken much longer than we would like to get certain issues - and problems - resolved. And the initial product support as we designed the implementation left much to be desired
    Incentivized
    Read full review
    Rippling
    I have contacted support one time, and I was assisted by the Artificial Intelligence bot. Not only did it help with my inquiry, but it also went the extra mile by suggesting other options. I was looking for a feature I could not find, and it was very helpful. It would be nice also to chat with an actual person.
    Incentivized
    Read full review
    Implementation Rating
    Wolters Kluwer
    No answers on this topic
    Rippling
    It's really easy to implement in comparison to other tools or applications. Different key points are easily configured and implemented as per need, having different configurations in systems. Implementation is something which binds the different parameters of an organization in a single row. Implementation of rippling is much easier, quicker, and error free than any other software. I recommend it strongly!
    Incentivized
    Read full review
    Alternatives Considered
    Wolters Kluwer
    100% better. Avalara is a self-starter kit where businesses are forced to create and develop their own bundles and product types. The support that you get from the AvaTax is not as user-friendly. SureTax is full of seasoned experts and full of industry leaders. Law firms that I have worked with in the past, as well as other CPAs, only recommend SureTax.
    Incentivized
    Read full review
    Rippling
    Rippling has a much more modern, user-friendly approach, and it continues to build out their product suite to help create a seamlessly integrated eco-system. BambooHR is also more modern, but doesn't seem to have the broad product suite that Rippling is pursuing. UKG felt so disconnected and archaic to work with... quite painful, actually. I really like that Rippling has been extremely supportive with the onboarding process, ensuring that you work with various members of their implementation team to get things up and running which leads to a better experience and quicker ROI.
    Incentivized
    Read full review
    Scalability
    Wolters Kluwer
    No answers on this topic
    Rippling
    I can go on here and see all my hours and pto plus health benefits. I like to have the work handbook handy to refer to legal things. How to work my role within it's limits. Being able to put in my hours and view when they are approved is a huge benefit for me.
    Incentivized
    Read full review
    Return on Investment
    Wolters Kluwer
    • Previously we paid $5,200 per year for a standalone telecom tax calculation program. The overall cost of the combined solution that we have is just about the same as the cost of everything that we have before adding that cost in.
    • Once you add in the additional benefit of the API integration and the automation that's freed up employee time, I think it's fairly safe to say that as we've grown, the combined efficiencies have allowed us to operate with two fewer employees than we would have otherwise needed.
    • Over past 4 years we have yet to be notified of any errors in our submitted regulatory taxes.
    Incentivized
    Read full review
    Rippling
    • It was great to receive money from other country.
    • It was very helpful to use an user friendly platform for my first oversea job.
    • It was great to keep track of the amount of money I've received for the time I was employed overseas.
    Incentivized
    Read full review
    ScreenShots

    CCH® SureTax® Screenshots

    Screenshot of Transaction level viewScreenshot of Nexus dashboardScreenshot of Exempt Certificate ManagerScreenshot of Reporting viewScreenshot of Returns dashboardScreenshot of A return screenshot

    Rippling HCM Screenshots

    Screenshot of the Rippling Dashboard: Employees' home for their payroll, benefits, documents, devices, expenses, and apps.Screenshot of Rippling Payroll: Runs payroll in 90 seconds. Pays employees and contractors around the world. Automatic tax filing.Screenshot of Rippling Benefits Administration: For the management of employees' Medical, Dental, Vision, 401K, FSA, HSA, and commuter benefits.Screenshot of Rippling Single Sign-On: Employees can access all of their SaaS apps in one click from their Rippling dashboard.Screenshot of Rippling’s Time & Attendance platform. This integrates with the rest of the product suite so that when employees clock in, their approved hours automatically synced with payroll and accounting systems.Screenshot of Rippling Mobile Device Management: To manage employees' computers and devices 100% remotely.