What users are saying about
2 Ratings
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Score 6.7 out of 100
2 Ratings
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Score 8 out of 100

Likelihood to Recommend

CCH SureTax

It is really well suited for accountants that simply prepare the returns and need accurate data. This makes the review process much quicker. If you do not have WorkStream connected it is tough to track the progress of a project. You have to check the reports daily to see if you have any work to do
Chantelle Chase | TrustRadius Reviewer

Sovos Intelligent Compliance Cloud

In our case, sales and use tax are a must-have. With the recent change and continuous change in tax law, companies find it harder to comply with tax without a system. In our case, managing thousands of customers with thousands of tax codes - city tax, state tax, zone tax - proves to be a challenge. We need a system to minimize any exposure with federal and state tax law, and certainly protect us from an audit.
Thanh T. Nguyen, MBA | TrustRadius Reviewer

Feature Rating Comparison

Type of tax

CCH SureTax
8.5
Sovos Intelligent Compliance Cloud
8.0
Sales and Use Taxes
CCH SureTax
8.0
Sovos Intelligent Compliance Cloud
8.0
Cross-border Taxes
CCH SureTax
9.0
Sovos Intelligent Compliance Cloud
8.0
VAT / GST Taxes
CCH SureTax
8.0
Sovos Intelligent Compliance Cloud
8.0
Energy and Fuel Taxes
CCH SureTax
9.0
Sovos Intelligent Compliance Cloud

Tax Reporting & Compliance

CCH SureTax
9.3
Sovos Intelligent Compliance Cloud
8.0
Geolocation for Tax Assessment
CCH SureTax
10.0
Sovos Intelligent Compliance Cloud
8.0
3rd-Party Software Integrations
CCH SureTax
9.0
Sovos Intelligent Compliance Cloud
8.0
Tax Data Reporting
CCH SureTax
9.0
Sovos Intelligent Compliance Cloud
8.0
Compliance Administration Management
CCH SureTax
10.0
Sovos Intelligent Compliance Cloud
8.0
Tax Exemption Processing
CCH SureTax
8.0
Sovos Intelligent Compliance Cloud
8.0
Tax Document Management
CCH SureTax
9.0
Sovos Intelligent Compliance Cloud
8.0
Complex Tax Scenario Management
CCH SureTax
10.0
Sovos Intelligent Compliance Cloud
8.0

Pros

CCH SureTax

  • The ability to eliminate errors is an excellent feature. The program auto populates the sales and use tax forms as well as validates addresses
  • This integrates with Microsoft Dynamics which allows you to run automated processes and track the progress on each project.
  • It also auto populates the sales tax forms and has error messages so you can be sure to have accurate data and not receive notices.
Chantelle Chase | TrustRadius Reviewer

Sovos Intelligent Compliance Cloud

  • They are good at updating the tax tables with all the new sales tax law changes
  • They are good at charging the correct sales tax amount as long as the software is set up or configured correctly
  • They are good at following up at sales tax correspondences
Chris Hosler | TrustRadius Reviewer

Cons

CCH SureTax

  • The reporting system is really limited and hard to define useful reporting.
  • A really clunky system and not intuitive to use.
  • The error messages are really vague and you have to "guess" occasionally why the error is there.
Chantelle Chase | TrustRadius Reviewer

Sovos Intelligent Compliance Cloud

  • The admin portal needs work - I cannot simply add and remove users, and have to create a case support. I think this is a low-hanging fruit Sovos is working on to resolve.
  • The UI could be improved.
  • The sync does not always happen instantly and sometime can take up to 24 hours.
Thanh T. Nguyen, MBA | TrustRadius Reviewer

Support Rating

CCH SureTax

No score
No answers yet
No answers on this topic

Sovos Intelligent Compliance Cloud

Sovos Intelligent Compliance Cloud 7.0
Based on 2 answers
For the most part, the support team is responsive. However, with the recent switch from a legacy server to S1 server, Sovos created a problem for us. We simply can't upload a tax certificate. I logged a case with support, and they could not help, so they escalate to their senior technician. All in all, it has been more than 7 days, and they could not resolve a "simple" issue.
Thanh T. Nguyen, MBA | TrustRadius Reviewer

Alternatives Considered

CCH SureTax

No answers on this topic

Sovos Intelligent Compliance Cloud

I have used sales tax tables in the past and they are a lot more accurate as long as the configuration is done correctly up front. I have also used Avalara. Avalara has a more consumer friendly interface and better reporting function
Chris Hosler | TrustRadius Reviewer

Return on Investment

CCH SureTax

  • It has improved accuracy and in doing so has created a better client experience.
  • It has improved efficiency and allows for more accountants to enter data.
  • The training has helped the whole team learn the basics which makes it nice to have back up people if something happens.
Chantelle Chase | TrustRadius Reviewer

Sovos Intelligent Compliance Cloud

  • It saved us a lot of time and money but eliminating the manpower needed to process manually ourselves
  • It helped reduce the time needed to follow up and resolve sales tax correspondences
  • It helped reduce costs and time to register in new taxing jurisdications
Chris Hosler | TrustRadius Reviewer

Pricing Details

CCH SureTax

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Sovos Intelligent Compliance Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

CCH SureTax
8.0
Sovos Intelligent Compliance Cloud
8.0

Support Rating

CCH SureTax
Sovos Intelligent Compliance Cloud
7.0

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