CD2 Learning vs. Skilljar Customer Education LMS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CD2 Learning
Score 9.0 out of 10
N/A
CD2 Learning is a core HR software solution built around features such as learning management, content management, social collaboration, and gamification.N/A
Skilljar Customer Education LMS
Score 9.1 out of 10
N/A
Skilljar’s Customer Education LMS Platform is a solution to educate, engage, and retain everyone a business interacts with. Skilljar is an external LMS that is purpose-built for customer and partner education. It enables the user to build courses, design learning paths, monetize training, and improve the customer experience through actionable analytics. Turn new buyers into successful users: Skilljar’s external LMS helps onboard customers and partners and turn them…N/A
Pricing
CD2 LearningSkilljar Customer Education LMS
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CD2 LearningSkilljar Customer Education LMS
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CD2 LearningSkilljar Customer Education LMS
Top Pros
Top Cons
Features
CD2 LearningSkilljar Customer Education LMS
Learning Management
Comparison of Learning Management features of Product A and Product B
CD2 Learning
-
Ratings
Skilljar Customer Education LMS
7.5
22 Ratings
0% above category average
Course authoring00 Ratings7.318 Ratings
Course catalog or library00 Ratings8.521 Ratings
Player/Portal00 Ratings8.817 Ratings
Mobile friendly00 Ratings9.017 Ratings
Progress tracking & certifications00 Ratings8.522 Ratings
Assignments00 Ratings7.415 Ratings
Compliance management00 Ratings4.713 Ratings
Learning administration00 Ratings9.420 Ratings
Learning reporting & analytics00 Ratings7.322 Ratings
Social learning00 Ratings3.911 Ratings
Gamification00 Ratings7.31 Ratings
Single Sign On (SSO) Enabled Learning00 Ratings7.31 Ratings
Customer Training Tools
Comparison of Customer Training Tools features of Product A and Product B
CD2 Learning
-
Ratings
Skilljar Customer Education LMS
7.0
1 Ratings
0% above category average
Customer Feedback Collection00 Ratings7.31 Ratings
Customer Training Library Curation00 Ratings7.31 Ratings
User Permissioning00 Ratings6.41 Ratings
Best Alternatives
CD2 LearningSkilljar Customer Education LMS
Small Businesses
Tovuti LMS
Tovuti LMS
Score 9.5 out of 10
iSpring Learn
iSpring Learn
Score 8.9 out of 10
Medium-sized Companies
Bridge Learning Platform
Bridge Learning Platform
Score 10.0 out of 10
Intellum
Intellum
Score 9.2 out of 10
Enterprises
Bridge Learning Platform
Bridge Learning Platform
Score 10.0 out of 10
Intellum
Intellum
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CD2 LearningSkilljar Customer Education LMS
Likelihood to Recommend
9.0
(2 ratings)
8.9
(76 ratings)
Likelihood to Renew
-
(0 ratings)
8.2
(2 ratings)
Usability
3.0
(1 ratings)
8.7
(53 ratings)
Support Rating
-
(0 ratings)
9.0
(54 ratings)
Implementation Rating
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
CD2 LearningSkilljar Customer Education LMS
Likelihood to Recommend
CD2 Learning
CD2 Learning is a great fit for any organization wanting to help develop online training resources as well as online assessment and data analytics. CD2 Learning would not be a great fit for an organization wanting to do a lot of custom development to create a platform from scratch.
Read full review
Skilljar
Skilljar is fantastic for structured onboarding processes. If you're
looking to streamline and standardize the onboarding experience for your
customers, especially for software or complex products, this platform
is a gem. It allows you to create step-by-step courses guiding users
through functionalities, reducing confusion and accelerating their
learning curve.When you need versatility in content delivery, Skilljar is spot-on.
Whether it's video tutorials, interactive quizzes, downloadable
resources, or live webinars, the platform accommodates various formats.
It's perfect for accommodating different learning styles and ensuring
engagement.
For scenarios that demand highly complex simulations or immersive
learning experiences, Skilljar's capabilities might fall short. While it
supports interactive elements, extremely sophisticated simulations
might require additional specialized software or platforms.
Read full review
Pros
CD2 Learning
  • The ability to restrict and customise the security preferences to ensure the system remains standardised.
  • The phone customer support is good because you can get through to someone when it is really urgent.
  • A lot of the interface is customisable as well, so you can change the look and feel yourself.
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Skilljar
  • Unlimited courses, learning paths, quizzes, pages, plans, and certifications
  • Ease of use for students, administrators, and content creators
  • Customer Success and Service are top notch. The CSMs are genuinely committed to helping you achieve your metrics and goals
  • Asking for and listening to customer feedback for enhancements
  • Developer Center where people with little to no coding experience can learn how to use and apply HTML templates and code snippets to customize your site
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Cons
CD2 Learning
  • There are times we wish CD2 Learning had additional resources to help address any issues that pop up within our platform in a more timely manner.
  • CD2 Learning does not do a lot of custom development for each client. There are times we wish we could more easily alter aspects of the CD2 Learning platform to better fit our needs.
  • CD2 Learning works in "sprints". Therefore, if an issue does not get included in the sprint, it can take some time before it is addressed.
Read full review
Skilljar
  • Would love to see parent/child courses so that when something is updated in the parent course that change is automatically reflected in the clones of that course.
  • Features that allow for the translation of content to allow access to content across languages.
  • Re-onboarding process when the usage of Skilljar changes hands within out company in order to address knowledge gaps.
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Likelihood to Renew
CD2 Learning
No answers on this topic
Skilljar
I like what you are using and how we are doing it. Also, changing systems is a lot of work
Read full review
Usability
CD2 Learning
Terrible to use for administrators. Hard to find the function you are looking for and over complicated
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Skilljar
The learning curve for Skilljar is not too steep, and I've renewed our contract twice now. I've been able to add additional administrators and get them up to speed on platform functionality within a day. Plus, Skilljar provides awesome resources to help you learn how to use is. The Help Center has articles for almost everything, and when in doubt, their amazing CSMs (like ours, ...) provide exemplary support/advice.
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Support Rating
CD2 Learning
No answers on this topic
Skilljar
I have opened several support cases in the past and at times felt like little was being done to resolve the issues I was having. For example, when searching the use against a training credit, Skilljar said the code was fully used, yet only 1 had been used. The support team seemed to not have interest in learning why this was happening and ensuring it does not happen again. The issue was resolved with this particular case, but I have no idea if it was the only training credit having this issue. At times I feel like the issues we encounter do not seem as important to the support team
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Implementation Rating
CD2 Learning
No answers on this topic
Skilljar
Do a good job of preparing your internal teams (IT, Salesforce, etc.) about the work they will have in the process
Read full review
Alternatives Considered
CD2 Learning
Before going with CD2 Learning, we looked at using Cornerstone for our services. We found Cornerstone was considerably more expensive than CD2 Learning. Additionally, we were always very impressed with the people at CD2 Learning, which continues to be a great strength for them. Their people are wonderfully caring, supportive, and collaborative.
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Skilljar
Skilljar provides stronger customization features, more code snippet options, more styling tools, and more effective integrations. These include Credly, Salesforce, and SCORM. Additionally, the catalog is all part of the same system, making it easy to manage. The analytics tools are also more robust, and the customer service is much more helpful and responsive
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Return on Investment
CD2 Learning
  • Better trained people, more efficient
  • Less time to assign training, cost efficient
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Skilljar
  • Our customers seem to be getting onboarded efficiently. Giving our customers a good experience helps us retain them longer.
  • So far, we are still not able to come up with solid metrics that it provides evidence of ROI. If Skilljar could somehow come up with clear, actionable metrics about customer success and how that relates to ROI then I think it would be vastly better. To be fair, we roll the cost of using Skilljar in the overall price, otherwise, we would charge customers and have a revenue stream to measure.
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ScreenShots

Skilljar Customer Education LMS Screenshots

Screenshot of the Skilljar Dashboard, where all needed tools are accessed through a single interface.Screenshot of The training portal, which is the URL where published courses will be located, and where trainees can register for, access and complete training.

This URL can be set up as a custom domain using a website, like training.yoursite.com. Or a Skilljar domain can be used, like yoursite.skilljar.com. The look of the training portal can be customized to match a company's brand and colors.Screenshot of some of the analytics to measure  and track learner progress, in the analytics suite where content success is analyzedScreenshot of content that can be offered with Skilljar’s authoring tools. Multiple learning pathways based on user role, skillset, or use case can be created, as well as native video and audio with embedding from external hostsScreenshot of the built-in assessment & certifications engine that enables users to showcase their expertise, along with built-in assessment tools and verifiable badges and certificates.