CData Sync vs. Jitterbit

Evidently, CData Sync is an excellent middleware tool that is perfect for syncing data between systems. It is especially suitable and works well on SQL servers, DB2, MySQL, and Snowflake, and some of their brothering domains. However, it is a limitation in working with Sage 50 API. But if it is extracted with ODBC, it works well.

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This is a great tool for bringing data out of your locked, internal systems and getting it into the cloud. It meshes well with Salesforce and is fairly easy to use, helping the transition from other older, more complex tools into a more modern environment. It has lots of competition in this space and some are better than others, but if your data is straight forward and you know it well, Jitterbit will get the job done. If you are not as close or comfortable with your data and need to do some wildly complex migrations, there might be better packages out there for you.

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• UPSERT
• Friendly interface

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• UI is super easy to understand with a low learning curve so admins can figure it out and maintain it without breaking anything.
• It's FREE! There's a paid version too but I like that you can use most of the features for free and they're not pushy with buying.
• There's a great user community that you can google and ask any questions. Most problems I've encountered have been posted and answered already.

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• Although efficient for SQL servers and MySQL, as well as Snowflake. It is not strong for other database engines, and an upgrade on this would do a lot.
• The installation process is manual as opposed to the cloud installation it should be.
• A feature of syncing auto increment ID key, that will help in existing data management.

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• Migrating operations from QA to Production work well for initial deployment, however, when migrating an update to an existing job to production, sometimes certain project items are duplicated. This is not the end of the world... the duplicates can be removed, but would be nice if it was not required.
• I have not found a way to trap under-the-covers SOAP errors (for example, when a query you are running against Salesforce takes too long). You get a warning error in the operation log that the job only pulled a "partial" file, but it does not fail.

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I have been evaluating other tools as a continuous improvement practice. I would like something that would be easier to use for a non-technical user. I work for a small organization and have no back-up for Jitterbit if something happens to me. We don't have the technically savvy employees to understand it.

It is easy to setup and use

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They have some of the best support of any software vendor that we use. They always get our issues resolved quickly

Tableau is another similar software tool, unlike CData Sync, rather transforms data into actionable insights. While CData Sync works with automation, Tableau uses a drag box on its AVA, which in turn slows the work speed on the syncing of data. Over the years, I enjoyed the friendly and customizable option of CData Sync over Tableau's.

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Evaluated Dell Boomi and Celigo as alternatives prior to purchasing Jitterbit. We went with Jitterbit at that time because we could handle all changes ourselves without any assistance from Jitterbit, and we liked their size and nimbleness. Dell Boomi was too big for us, and Celigo at that time did not have a self-service model. Every change had to go through them (although that has since changed). We were not in a position to be able to wait for someone to make changes for us given the rate of change within the business.

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• Positive: Easy way to bring data for our DWH
• Negative: Frequent issue in CData Sync Server

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• The time it takes to connect systems has reduced by orders of magnitude. Previously, we would custom-develop connectors between various systems and they would all be managed by different vendors. With Jitterbit speed-to-deploy and the efficiency gained by managing all connections in one dashboard has been the greatest piece of the ROI.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info