Ceeview SLA Monitoring & Reporting vs. SysAid
Ceeview SLA Monitoring & Reporting vs. SysAid
Product | Rating | Most Used By | Product Summary | Starting Price |
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Ceeview SLA Monitoring & Reporting | N/A | Service Level Agreements (SLAs) are essential to any business that wants to ensure they are providing the best possible service to their customers. SLAs define the expected level of service between a supplier and customer and allow for both sides to monitor performance against these agreements. Ceeview is a tool that helps businesses automate the process of monitoring SLAs, by tracking performance in real-time and across all services. This allows businesses to quickly identify… | N/A | |
SysAid | Mid-Size Companies (51-1,000 employees) | SysAid is presented as comprehensive ITSM platform with generative AI baked into every element of service management. With a fully conversational experience wrapped into the UI, SysAid aims to empower organizations to unleash their full potential for productivity. | N/A |
Ceeview SLA Monitoring & Reporting | SysAid | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
Additional Details | — | SysAid Copilot is available as an add-on for any plan. It bakes generative AI into every aspect of service management. | ||||||||||||||
More Pricing Information |
Ceeview SLA Monitoring & Reporting | SysAid | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Incident and problem management |
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ITSM asset management |
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Change management |
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Ceeview SLA Monitoring & Reporting | SysAid | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.4 out of 10 | Ivanti Neurons for ITSM Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Ceeview SLA Monitoring & Reporting | SysAid | |
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Likelihood to Recommend | - (0 ratings) | 8.7 (158 ratings) |
Likelihood to Renew | - (0 ratings) | 9.1 (15 ratings) |
Usability | - (0 ratings) | 8.8 (42 ratings) |
Availability | - (0 ratings) | 9.1 (4 ratings) |
Performance | - (0 ratings) | 9.1 (4 ratings) |
Support Rating | - (0 ratings) | 9.0 (52 ratings) |
In-Person Training | - (0 ratings) | 9.1 (2 ratings) |
Online Training | - (0 ratings) | 9.1 (2 ratings) |
Implementation Rating | - (0 ratings) | 8.6 (9 ratings) |
Configurability | - (0 ratings) | 9.1 (2 ratings) |
Contract Terms and Pricing Model | - (0 ratings) | 8.5 (13 ratings) |
Ease of integration | - (0 ratings) | 5.2 (2 ratings) |
Product Scalability | - (0 ratings) | 8.9 (4 ratings) |
Professional Services | - (0 ratings) | 8.8 (8 ratings) |
Vendor post-sale | - (0 ratings) | 9.1 (3 ratings) |
Vendor pre-sale | - (0 ratings) | 9.1 (3 ratings) |
Ceeview SLA Monitoring & Reporting | SysAid | |
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Likelihood to Recommend | Ceeview.com No answers on this topic | SysAid Technologies |
Pros | Ceeview.com No answers on this topic | SysAid Technologies |
Cons | Ceeview.com No answers on this topic | SysAid Technologies |
Likelihood to Renew | Ceeview.com No answers on this topic | SysAid Technologies |
Usability | Ceeview.com No answers on this topic | SysAid Technologies |
Reliability and Availability | Ceeview.com No answers on this topic | SysAid Technologies |
Performance | Ceeview.com No answers on this topic | SysAid Technologies |
Support Rating | Ceeview.com No answers on this topic | SysAid Technologies |
In-Person Training | Ceeview.com No answers on this topic | SysAid Technologies |
Online Training | Ceeview.com No answers on this topic | SysAid Technologies |
Implementation Rating | Ceeview.com No answers on this topic | SysAid Technologies |
Alternatives Considered | Ceeview.com No answers on this topic | SysAid Technologies |
Contract Terms and Pricing Model | Ceeview.com No answers on this topic | SysAid Technologies |
Scalability | Ceeview.com No answers on this topic | SysAid Technologies |
Professional Services | Ceeview.com No answers on this topic | SysAid Technologies |
Return on Investment | Ceeview.com No answers on this topic | SysAid Technologies |
ScreenShots | SysAid Screenshots |