Overview
What is Ceeview SLA Monitoring & Reporting?
Service Level Agreements (SLAs) are essential to any business that wants to ensure they are providing the best possible service to their customers. SLAs define the expected level of service between a supplier and customer and allow for both sides…
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Product Details
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- Competitors
- Tech Details
What is Ceeview SLA Monitoring & Reporting?
Service Level Agreements (SLAs) are essential to any business that wants to ensure they are providing the best possible service to their customers. SLAs define the expected level of service between a supplier and customer and allow for both sides to monitor performance against these agreements.
Ceeview is a tool that helps businesses automate the process of monitoring SLAs, by tracking performance in real-time and across all services. This allows businesses to quickly identify any potential issues and take corrective action before a breach occurs. Additionally, Ceeview provides root cause analysis to help businesses resolve issues faster and prevent future breaches.
Ceeview also offers customizable reports and dashboards that can be shared with customers for full transparency. This way, businesses can ensure that they are always meeting their SLAs and providing the best possible service to their customers.
Ceeview SLA Monitoring & Reporting Features
Incident and problem management Features
- Supported: Organize and prioritize service tickets
- Supported: Expert directory
- Supported: Service restoration
- Supported: Self-service tools
- Supported: Subscription-based notifications
- Supported: ITSM collaboration and documentation
- Supported: ITSM reports and dashboards
Ceeview SLA Monitoring & Reporting Integrations
- Icinga
- Checkmk
- Redmine
- Prometheus
- Zabbix
- Nagios
- SolarWinds
- Nimsoft
- CA UIM
- ServiceNOW
- POB/Wendia
- ConnectWise
- Matrix42
- Pureservice
- PRTG
- SCOM
- Vistalink
- REST API
Ceeview SLA Monitoring & Reporting Competitors
Ceeview SLA Monitoring & Reporting Technical Details
Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Windows, Linux |
Mobile Application | Apple iOS, Android, Mobile Web |
Supported Countries | Europe, Americas |
Supported Languages | English |