Celonis vs. UiPath Process Mining

Celonis is well suited especially for comparably big use cases due to hefty license costs. For thorough analyses, all departments should take part in the approach since there are a lot of hidden influences and effects from departments to one another. Use cases like conformance / revision are possible but will not be a big lever since this only involves checking single instances.

Incentivized

document understanding, which is a key aspect of process mining, has its strengths and weaknesses. Its capability with handwritten or scanned documents is not there yet - compared to its competitors such as Abbyy. However, the integration with Uipath orchestrator and the studio is fantastic, plus its ability to integrate seamlessly with other applications.

Incentivized

• Clear understanding on how the processes really run
• Excellent solution to support use cases like harmonization, process excellence, audit and compliance
• High performing methodology to build economic value addressing inefficiencies
• Perfect to convince clients showing objective evidences
• Make easy the enterprise collaboration
• Provide an E2E "movie" of the processes
• Able to ensure a centric model to connect all the core processes
• Top performances that save time of the analyst that can spend energy in his real work
• Excellent ETL, agnostic (able to extrapolate data from many DB)
• Strong capabilities of the data model
• Continuous innovation
• Solid platform to address projects of business process reengineering

Incentivized

• UiPath can automate any application (Citrix, .NET, HTML, Java, and Office), and is also compatible with Mainframe, SAP, Oracle, and many more systems.
• There are no design flaws.
• Efficiently manage a large number of users.
• Integrated with office desk.
• Easy to navigate.
• Uipath technicians always respond in a short time to any problem.
• Little loss of information when saving information.
• Reduces documentation management times.

• User interface is complex and so it can take some time for users who are new to process mining to become familiar with the tool
• Celonis is not able to integrate with all of Uniper's enterprise application due to lack of connectors
• No real-time collaboration with other users e.g. lack of shared annotations

Incentivized

• It seems to be offered as a stand-alone product by UiPath which tends to increase the number of dedicated platforms that in-house developers have to mind. Integration into one of its already existing platforms would have been the best. Nonetheless, this does not impact its performance in any way, but rather the productivity of the user in the long run.

Incentivized

We have been able to leverage Celonis [greatly] because of the commitment and support we receive from our data scientist. I strongly believe that we would not be able to accomplish this without her assistance. Moreover, when we escalate matters, the product development is engaged and commits resources to make sure our initiatives/business cases are supported.

Incentivized

It's been such a helpful investment with a very good return on an investment. The amount of time alone we have been able to say by deploying UiPath Process Mining (formerly ProcessGold) has been worth it alone, not to mention the additional money we are able to generate through deploying these processes

It is a great tool but also requires a lot of work to get it into a useable fashion. Part of this is on our end as we don't have the dedicated analyst function yet to really become self-sufficient with Celonis. It also uncovers a lot of data issues or at the very least, multiple rounds of development and data validation are required before getting to a position where the business users feel comfortable with the data being reflected. This is fairly normal with any data-related development effort and perhaps not unique to Celonis.

Incentivized

It's the best tool in the market.

We submit tickets to Celonis through product support. No assistance is generally provided, have to wait and the ticket is then escalated to product support in Germany. Many times we submit the ticket and the support desk asks us the same questions back where they should already have this information.

Incentivized

It a good product. I would definitely keep using it in the near future. We have had good feedback within the team and also from our stakeholders on the other side of the table. Right now, there isn't any other tool out there better for doing the tasks that UiPath is doing.

The trainer was well trained.

Celonis has a lot of tools to support the implementation.

The major reason to choose Celonis is that it has enhanced decision-making in filtering the candidates. The frontend designer has nice graphics and has well-designed self-service. I particularly enjoy the visual editor, which allows you to create complicated PQL without having to write any code, as well as the numerous filtering choices, including process mining options.

Incentivized

UiPath platform allows more flexibility when developing processes and has a great product road map. They are investing in developing new features and improving their products which will allow our clients to accomplish more using UiPath.

• Celonis thus far (and I do not anticipate anything changing) has not had a negative impact on our business. It has challenged us to think differently about what is possible and jumpstarted process improvement aimed at saving both money and time while improving the morale of our end users. Celonis has also provided us with enough data to be to develop targeted business objectives on system usage and timeliness which without them was nearly impossible to measure let alone act upon
• Better order processing (quicker, more system driven, and saves money)
• Reduction in throughput time (our order fulfillment time has improved and our order processing time has decreased)
• Finds and acts on automation opportunities
• Can find large dollar value opportunities for process improvement
• Can find data driven recommendations for executive interactions

• From the perspective of a 15-man company, UiPath Process Mining enables us to forecast the long term performance needs of our human force, processes, infrastructure, and machinery.
• Reusability stands out as one of our company's objectives. UiPath Process Mining offers performance data and analytics that guide us and act as benchmarking parameters while gauging the performance of our robots and processes.
• A company that is intending or already scaled, the accuracy of the performance analytics of your RPA strategy is most vital to minimise resource wastage. UiPath Process Mining has enabled us to track the correlation of our productivity and performance with the resources at hand and then come to rather more accurate business decisions in this regard.

Incentivized