What users are saying about
4 Ratings
4 Ratings
4 Ratings
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Score 9.3 out of 100
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 10 out of 100

Likelihood to Recommend

Centercode

The better question here is for the company themselves. How important is the quality of your product and your user experience? Instead of managing things via Google Docs, spreadsheets and email, how about have a portal which organizes feedback, provides a platform to complete end-to-end testings and create a community? Centercode is that solution.
John Crick | TrustRadius Reviewer

Discourse

Discourse is perfect for communities and basically the best forum software out there. Wherever a forum would make sense, Discourse is probably the best solution. Having said that, small corporations with little external outreach have limited advantages with Discourse, since it's designed to facilitate discussions which happen at a slower pace while startups and small corporations will probably want to move faster with software like Slack.
Elio Qoshi | TrustRadius Reviewer

Pros

Centercode

  • All encompassing space to communicate with testers and gather feedback
  • Quick support
  • A community space for testers
Jenna Deutsch | TrustRadius Reviewer

Discourse

  • User Privileges : Teams, Trust Levels, Moderation, Private and Public Threads make it possible to have as much transparency, privacy or power decentralization as one wishes.
  • Gamification: Badges and Achievements can be customized for User Activity and frequent readers and writers.
  • Mailing List mode: Users can choose to use forum threads without the User Interface by subscribing via mailing list mode.
Elio Qoshi | TrustRadius Reviewer

Cons

Centercode

  • Enterprise training (training sessions are long/not customized to company)
  • Intuitive UI for program managers
  • High cost financially
Anonymous | TrustRadius Reviewer

Discourse

  • Unsure of how to use tags, since they are all lowercase and it feels a bit messy for a user-centric experience.
  • Private Messages can be seen by Administrators, something which might not be clear to everybody.
  • Mailing List Mode is very powerful but it's a bit tiresome to set-up consistently compared to the experience of the Graphical User Interface.
Elio Qoshi | TrustRadius Reviewer

Likelihood to Renew

Centercode

Centercode 9.1
Based on 1 answer
Makes beta enjoyable.
John Crick | TrustRadius Reviewer

Discourse

No score
No answers yet
No answers on this topic

Support Rating

Centercode

Centercode 9.1
Based on 1 answer
Tony is amazing. I look forward to our interactions.
John Crick | TrustRadius Reviewer

Discourse

No score
No answers yet
No answers on this topic

Alternatives Considered

Centercode

Centercode was the first and only interface we found for beta testing needs
Joy Trillet | TrustRadius Reviewer

Discourse

No answers on this topic

Return on Investment

Centercode

  • Data to roll out new features post-launch
  • Catch severe bugs before launch
Jenna Deutsch | TrustRadius Reviewer

Discourse

  • Community Members are eager to jump into the discussion.
  • Conversations can be tracked easier without the risk of being lost in a sea of messages as people tend to construct their posts more carefully than on any workspace messenger.
  • It's open source and configurable with many other add-ons to help integration with other services.
Elio Qoshi | TrustRadius Reviewer

Screenshots

Pricing Details

Centercode

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Discourse

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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