What users are saying about
7 Ratings
7 Ratings
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Attribute Ratings

  • Centercode and Discourse are tied in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.5

Centercode

85%
6 Ratings
8.5

Discourse

85%
3 Ratings

Likelihood to Renew

9.1

Centercode

91%
1 Rating

Discourse

N/A
0 Ratings

Support Rating

9.1

Centercode

91%
2 Ratings

Discourse

N/A
0 Ratings

Likelihood to Recommend

Centercode

The better question here is for the company themselves. How important is the quality of your product and your user experience? Instead of managing things via Google Docs, spreadsheets and email, how about have a portal which organizes feedback, provides a platform to complete end-to-end testings and create a community? Centercode is that solution.
John Crick | TrustRadius Reviewer

Discourse

[Discourse is by] far the best online forum platform in the industry. It may be a little pricey for people looking for a cheap option for their hobby forum, but for any type of business that relies on a forum, the pricing is more than fair.
Padraic Ryan | TrustRadius Reviewer

Pros

Centercode

  • One stop destination for managing all aspects of testing, including community, recruiting, feedback (bugs, suggestions, surveys).
  • Easy way to communicate with testers and collect their feedback
  • Customizability, I can customize the platform to address differences between products.
John Crick | TrustRadius Reviewer

Discourse

  • User Privileges : Teams, Trust Levels, Moderation, Private and Public Threads make it possible to have as much transparency, privacy or power decentralization as one wishes.
  • Gamification: Badges and Achievements can be customized for User Activity and frequent readers and writers.
  • Mailing List mode: Users can choose to use forum threads without the User Interface by subscribing via mailing list mode.
Elio Qoshi | TrustRadius Reviewer

Cons

Centercode

  • Tag and attribute searching for forms, messages, and surveys
  • Report graphics with large datasets
  • More of a focus on B2B beta testing and not solely business to customer
Kevin Gardiner | TrustRadius Reviewer

Discourse

  • Some configuration UIs are difficult to follow
  • Not well-suited for managing workflows (grant management as an example)
  • Bulk operations across multiple threads either impossible or difficult to figure out
David McCann | TrustRadius Reviewer

Pricing Details

Centercode

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Starting Price

$500 per month

Discourse

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Centercode

Centercode 9.1
Based on 1 answer
Makes beta enjoyable.
John Crick | TrustRadius Reviewer

Discourse

No score
No answers yet
No answers on this topic

Support Rating

Centercode

Centercode 9.1
Based on 2 answers
Tony is amazing. I look forward to our interactions.
John Crick | TrustRadius Reviewer

Discourse

No score
No answers yet
No answers on this topic

Alternatives Considered

Centercode

Centercode is better than Google Forms and Sheets for our use case of a long ongoing beta with participants rotating in and out 10000x times better. However, it might be a little too complex for what we needed. We may have been better off with something in the middle--a little more lightweight and cheaper.
Rachel Whitlock | TrustRadius Reviewer

Discourse

Vanilla's mobile functionality was downright awful and it felt like it was stuck in the 2000s. While they have similar features, Discourse blows them away in almost every department. We don't regret switching at all.
Padraic Ryan | TrustRadius Reviewer

Return on Investment

Centercode

  • Helping our Beta team catch critical bugs pre-release
  • Better engagement with customers with our product teams
  • Creating data points to highlight and push customer feedback internally
Kevin Gardiner | TrustRadius Reviewer

Discourse

  • Community Members are eager to jump into the discussion.
  • Conversations can be tracked easier without the risk of being lost in a sea of messages as people tend to construct their posts more carefully than on any workspace messenger.
  • It's open source and configurable with many other add-ons to help integration with other services.
Elio Qoshi | TrustRadius Reviewer

Screenshots

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